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Hilton Los Angeles/Universal City

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Hilton Los Angeles\/Universal City
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3,328 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Los Angeles/Universal City
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Showing 2,923: English reviews
Perth
Reviewed 19 December 2014 via mobile

Unfortunately this Hilton is very tired. The lobby and rooms are in need of a Reno/modernisation. The lighting in the rooms was not great, the walls between rooms are Very thin and and for the three nights we where there all four of us did not get a very good sleep because of the couple coughing all night every night...

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Thank perthtravel_junky
Edinburgh, United Kingdom
Reviewed 18 December 2014

I stayed with my husband for 6 nights and had a great time. The hotel was a great location as it was easy to get almost everywhere - well as easy as LA driving is. It did take us a while to get to the airport however we left the hotel at 7am so expected it! The hotel is walking...

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Thank Gemz1701
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you so much for the great review. We are always delighted to hear that our guests enjoyed their stay. We will make sure we have plenty of sunshine for your next trip to LA and look forward to welcoming you back again soon. Warmest Regards, Lorie Towsley Marketing Manager at Hilton Los Angeles/Universal City LTowsley@HiltonUniversal.com Follow us...

Kamloops, Canada
Reviewed 17 December 2014

This was a very good hotel, it felt quite grand as we drove up to the roundabout. We chatted with the valet who let us take our luggage out and check-in before parking. It was about 10PM when we arrived in the hotel. Our first impression was that it was nice, clean and airy, it looked a little dated but...

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Thank CalvinStorm
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for the kind review. We are delighted that your stay was a lovely experience even with the few issues you encountered. We are so glad to welcome you to the Hilton family and look forward to many more visits. Warmest Regards, Lorie Towsley Marketing Manager at Hilton Los Angeles/Universal City LTowsley@HiltonUniversal.com Follow us @HiltonUniversal on Twitter...

Reviewed 16 December 2014

This hotel is perfectly located for families wanting to experience Universal Studies and City Walk. The staff are friendly and the information desk is well stocked with other tour booklets. The rooms are kept clean and very comfortable. We arrived in the winter and the heated spa was the perfect way to relax after the long walking you will do...

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1Thank Seru W
Phoenix, United States
Reviewed 15 December 2014

Hotel was clean and the beds were really comfortable. Awesome location if you are going to Universal Studios. Less than a 5 minute walk to the City Walk. Buffet price was a little high but looked really tasty. I Would stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Colin S
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Happy belated Birthday. Thank you so much for spending your special day with us. We are so delighted you enjoyed your time and we look forward to welcoming you back again soon. Warmest Regards, Lorie Towsley Marketing Manager at Hilton Los Angeles/Universal City LTowsley@HiltonUniversal.com Follow us @HiltonUniversal on Twitter and Instagram Like us on facebook at Facebook.com/HiltonUniversal

Bath, NC, United States
Reviewed 14 December 2014

All was exceptional with the Hotel. The facility was very attractive, the room was clean and very comfortable, the staff was friendly and attentive. A banquet Wednesday night was very good. The food was good and attractively presented. The staff was friendly and attentive. A breakfast buffet in the hotel was exceptional.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Bill Z
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you so much for your kind review. We are always delighted to hear that our guests enjoyed their time with us. We are so glad you enjoyed the buffet dinner as well. We look forward to welcoming you back again soon. Warmest Regards, Lorie Towsley Marketing Manager at Hilton Los Angeles/Universal City LTowsley@HiltonUniversal.com Follow us @HiltonUniversal on...

Reviewed 14 December 2014

Had a very fast and friendly check-in. Room was clean, large, and very comfortable. Hotel is across the street from Universal Studios...literally just across the street, so City Walk and Universal are very easily accessible by foot. The location is great for business or vacation! Very easy to get to. Will definitely stay here again next time I'm in the...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kvon13
Orlando, Florida
Reviewed 14 December 2014

We stayed here during one of the few days that Los Angeles was experiencing steady rainfall. This didn't damper our experience in the slightest. The shuttle to Citywalk was a pleasant perk and the hotel staff was great. There was a fire drill the night that we stayed there that involved a power outage overnight. While this was odd, the...

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Thank SkipperZed
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for taking the time to reach out to us with your review. We love to hear that even when things aren't as planned, you still enjoyed your time with us. We strive to make all our guest feel at home during their stay, and are delighted we were able to succeed. We look forward to welcoming...

Reviewed 12 December 2014

2 night stay was very comfortable and had a great time here. Free shuttle runs every 15 minutes from/to CityWalk. They provided all the amenities for Hilton HHonor member without asking and we really enjoyed the breakfast areas with great views. Internet speed was fast, and our rooms were clean and comfy as it needed to be. Service at the...

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1Thank Richard C
San Pedro, United States
Reviewed 11 December 2014

We really enjoyed our stay at the Universal Studios Hilton. We were not sure if we wanted to stay at the Hilton or the other hotel just down the hill, we are so glad that we made the perfect choice. Thank you Hilton, we will be back.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Rebecca S

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. ... more   less 

Additional Information about Hilton Los Angeles/Universal City

Address: 555 Universal Hollywood Drive, Los Angeles, CA 91608-1001
Region: United States > California > Los Angeles > Central L.A
Price Range: $314 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Los Angeles/Universal City 3.5*
Number of rooms: 495
Reservation Options:
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Also Known As:
Hilton Los Angeles / Universal City Hotel Los Angeles
Hilton Universal City
Universal Hilton
Los Angeles Hilton
Hotel Style:
#7 Green Hotel in Los Angeles
#29 Family Hotel in Los Angeles
#34 Romantic Hotel in Los Angeles
#55 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Los Angeles/Universal City staff and other travellers.
82 questions
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Greater Sydney, Australia
24 days ago

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Questions? Get answers from Hilton Los Angeles/Universal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms are the best”
 of 5 bubbles RobChills, 15 Feb 2017 | Read review
“Rooms overlooking the Theme Park”
 of 5 bubbles adelaidiantraveller, 12 Feb 2017 | Read review
“Rooms facing the resort are quieter.”
 of 5 bubbles thebellcaptain, 7 Feb 2017 | Read review
“If you ask for a rollaway make sure you get it”
 of 5 bubbles Gladys56, 7 Feb 2017 | Read review
“Hi floor - corner room. Amazing view of Los Angeles and of Universal. Thin walls though.”
  • Amazing front desk staff! They sent this up to the room for my daughter's birthday.
 of 5 bubbles jenmattconlon, 5 Feb 2017 | Read review
5 of 5