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Hilton Los Angeles/Universal City

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Traveller (1272)
Room & Suite (751)
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Overview
  • Excellent43%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“city walk”(330 reviews)
“theme park”(138 reviews)
“alcove room”(52 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Hilton Los Angeles/Universal City
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Los Angeles/Universal City
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,108)
There are newer reviews for Hilton Los Angeles/Universal City
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Traveller rating
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All reviewscity walktheme parkalcove roomcafe sierravisiting universalexecutive floorfree shuttleself parkingbreakfast buffetper dayhollywood hillsshuttle servicemetro stationcitywalkconciergeburbankfreeway
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1,201 - 1,205 of 3,619 reviews
Reviewed 6 June 2016

Take your own toilet paper! Room was clean, beds great. We walked to Universal Studios 4-5 times, although a "bus" is available every 15 minutes or so. We had a great view ; however Harry Potter castle etc was not lighted up...

Review collected in partnership with Hilton Hotels & Resorts
Thank Jack C
Response from HiltonUniversal, Carole - Marketing Coordinator at Hilton Los Angeles/Universal CityResponded 14 June 2016

Thank you Jack for taking the time to comment on your recent visit to our property. We appreciate your comments. I hope we have the opportunity to welcome you back in the future.

Reviewed 4 June 2016

We stayed here as a last minute necessity and I was thrilled by how accommodating the staff were. I had my two dogs my son, my father in law and everything was last minute. They up graded my father in law just to be nice...More

Thank petuniasprout
Response from HiltonUniversal, Director of Sales at Hilton Los Angeles/Universal CityResponded 7 June 2016

Thank you so much for the great review. We are a pet friendly hotel and I am happy to hear that our team members created a memorable visit for you, your pets and your father. We hope to see again often! Best regards, Cynthia Ordyke,...More

Reviewed 4 June 2016

Selected this Hilton because it was walking distance to Universal and we are Honors members. Very clean and comfy beds and nice view. Ate continental breakfast which was more than ample for $18 pp. Walked through pedestrian pass so easily to Universal and back.More

Review collected in partnership with Hilton Hotels & Resorts
Thank lancelotc105
Response from HiltonUniversal, Director of Sales at Hilton Los Angeles/Universal CityResponded 7 June 2016

Thank you for your loyalty and a wonderful review! We appreciate all your kind words and I will share this with our team. It's great to hear that you enjoyed the location and our breakfast. Hope that we will have a chance to welcome you...More

Reviewed 3 June 2016

Hi stayed at this hotel over Memorial weekend and have to admit (besides the location of this hotel if you're spending the day at Universal Studios) there is nothing great about this hotel. The rooms were fine, but as a Diamond member their benefits are...More

6  Thank Teigan S
Response from HiltonUniversal, Director of Sales at Hilton Los Angeles/Universal CityResponded 8 June 2016

Dear Teigan: I am very sorry to hear that you were disappointed in our extension of Diamond guest benefits. I checked he Hhonors website and verified that Diamond guest is eligible for one additional breakfast which is the policy that we follow. I am aware...More

Reviewed 3 June 2016

Very convenient to Universal Studios Hollywood - right across the street. They have a shuttle but it is only a five - ten minute walk. Room was clean and comfortable but they really ding you for things that are either free or much cheaper at...More

1  Thank blklab2
Response from HiltonUniversal, Carole - Marketing Coordinator at Hilton Los Angeles/Universal CityResponded 4 June 2016

Thank you for taking the time to share your comments regarding your recent visit with us. I sincerely apologize that you were unhappy with your stay. We strive to exceed your expectations and I will be sharing your review with our management team.

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Best Value Properties in Los Angeles, CA
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$225 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Los Angeles
#23 Family Hotel in Los Angeles
#24 Luxury Hotel in Los Angeles
#33 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$225 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Los Angeles
#23 Family Hotel in Los Angeles
#24 Luxury Hotel in Los Angeles
#33 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1272)
Room & Suite (751)
Pool & Beach (126)
Dining (79)
Amenities (40)
Business Centre & Event Rooms (5)
Questions & Answers
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SRKD2002
16 April 2018|
AnswerShow all 9 answers
Response from tboz1976 | Reviewed this property |
Parking is not free, it’s $39 a night. Breakfast is only included on executive floor
0
Votes
Tara S
11 April 2018|
AnswerShow all 6 answers
Response from Dean M | Reviewed this property |
We just walked to the Universal Studios (it's not far). Don't know about Warner Brothers.
0
Votes
Phil M
8 April 2018|
Answer
Response from Paul B | Reviewed this property |
It is about 7 miles - Here's the route: Take Hotel Dr and W.C. Fields Dr to Universal Studios Blvd 3 min (0.6 mi) Drive from US-101 S and Sunset Blvd to West Hollywood 22 min (6.2 mi) Follow Sunset Blvd to Drive to your... More
0
Votes
Room Tips
"Rooms with view of US are more expensive."
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"close and easy walk to Universal Studios"
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"Park view rooms are worth it!"
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"2370 faces Universal Studios Hollywood without paying the price for a view"
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