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Airtel Plaza Hotel

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489 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Tampa
Reviewed 29 June 2013

Let me start by saying I have traveled to over 25 countries, stayed in 1 star hotels and stayed in glorious 6 star hotels, this hotel is by far the worst hotel I have ever stayed at in my entire life. Everything from service to cleanliness is absolutely horrific. The hotel staff is the rudest I've ever encountered, from the...

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Helpful?
2Thank Lan-Donia
Brian_Dunn_1, David Gutierrez, Director of Rooms at Airtel Plaza Hotel, responded to this review

Dear Lan-Donia, Thank you for sharing your experience with Airtel Plaza Hotel; we are regretful that you experienced and highlighted the service shortfalls on your recent stay with our hotel. We consistently strive and work hard to earn the chance to be your first choice in a Los Angeles hotel. We have already addressed the issues you experienced and will...

Walnut Creek, California
Reviewed 29 June 2013

Lot of problems with the hotel. Our room was dirty and run down, all the doors on the 3rd floor have water mark, seems there was a water leak long time back and they never cared to repaint. The bathroom was dirty and carpet was smelly. We booked through priceline and it seems they don't give updated rooms for booking...

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Helpful?
Thank PANDWalnutCreek
Brian_Dunn_1, David Gutierrez, Director of Rooms at Airtel Plaza Hotel, responded to this review

Dear PANDWalnutcreek Thank you for sharing your experience with Airtel Plaza Hotel; we truly strive to make your stay comfortable and enjoyable. Priceline, Expedia and all third-party reservation centers are offered a base rate and choice of Traditional, or upgraded to Preferred (for a small fee.) We strive for cleanliness and service and regret we were unable to meet your...

Fresno, California, United States
Reviewed 20 June 2013

Booked our room thru expedia. When we arrived, the room that was given to us was next to the nearby airport. Right away we knew it was going to be very noisy. Since we had to wake up early for a flight out of LAX we went to the front desk and asked if we could change our room to...

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Helpful?
Thank Sandy A
Brian_Dunn_1, David Gutierrez, Director of Rooms at Airtel Plaza Hotel, responded to this review

Dear jmullins762 Thank you sharing your experience with Airtel Plaza Hotel; we are thrilled that met and delivered on your service and accommodation exceptions. The Airtel Plaza Hotel is located in the heart of the San Fernando Valley and has established great customer base because of the proximity to Van Nuys Airport. All “third party reservations” are treated with the...

Lancaster, California
Reviewed 19 June 2013

I stayed at this hotel as the result of a Priceline deal. I was a bit unsure of the hotel given other reviews, but it turned out to be a great stay! I had a traditional king room, in the main building, second floor. My room faced the walkway to the pool/jacuzzi area and was opposite the restaurant, The room...

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Helpful?
1Thank jmullins762
Brian_Dunn_1, Director of Rooms at Airtel Plaza Hotel, responded to this review

Dear jmullins762, We are pleased that you enjoyed your recent visit and we look forward to seeing you again. We appreciate your feedback and will ensure that the areas of improvement you mentioned are reviewed. We Thank You and hope to see you soon!

Oakdale, California
Reviewed 18 June 2013

Very dissapointed in this hotel.The neighborhood was questionable, and the noise from the nearby airport was rather disruptive, especially at 5 am. Upon arrival we had to navigate thru the debris and paint supplies in the hallway. The room was hot and smelly and the carpet heavily soiled. Fortunately the windows could be opened to air out the room. There...

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Helpful?
Thank funkynurse
Brian_Dunn_1, David Gutierrez, Director of Rooms at Airtel Plaza Hotel, responded to this review

Dear funkynurse We are truly appreciative that you chose to stay with Airtel Plaza Hotel and are disappointed to know that we could not meet your expectations. We truly a unique hotel in the heart of the San Fernando Valley; we can assure you our hotel is safe and comfortable and hope you would return to allow us a second...

London, England, United Kingdom
Reviewed 17 June 2013

My third visit. They're always friendly,helpful and polite. The shuttle service also took away the burden of needing to drive on the wrong side of the road :-) So was able to focus on the primary purpose of my visit.

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Helpful?
Thank ogapatapata
Brian_Dunn_1, Director of Rooms at Airtel Plaza Hotel, responded to this review

Dear ogapatapata Thank you for your feedback! We are pleased that the Airtel Plaza Hotel Team was able to meet and exceed your expectations. We look forward to your return visits.

Los Angeles, California
Reviewed 15 June 2013

Friendly staff, well landscaped courtyards, clean pools & 3 hot tubs! The patrons are primarily airline affiliated from the adjacent Van Nuys airport, which is small and quiet- mainly single prop aircraft & light jets. If you like airplane history you'll enjoy the enormous PanAm 747 in the lobby & all the photos of air travel from yesteryear.

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Helpful?
Thank MrAlexTyler
Brian_Dunn_1, David Gutierrez, Director of Rooms at Airtel Plaza Hotel, responded to this review

Dear MrAlexTyler, Thank you for your feedback regarding your recent stay with Airtel Plaza Hotel. We are pleased to know that we met your service and accommodations expectations and the Team at Airtel Plaza Hotel looks forward to your next stay

San Leandro, California
Reviewed 12 June 2013

Airtel is a wonderful hotel. I was recently here for business and another time in May. The rooms are okay, but the staff is what sold me. They go out of their was to please their guests. Front desk staff, especially Gary did everything he could to make my stay comfortable and relaxing. I was especially impressed with the Director...

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Helpful?
Thank Cathy E
Brian_Dunn_1, David Gutierrez, Director of Rooms at Airtel Plaza Hotel, responded to this review

Dear Cathy E, The entire Team at Airtel Plaza Hotel truly appreciates your feedback. We work diligently to ensure that our rooms are above standard, our service levels are provided with uninterrupted professionalism and that our Landings Restaurants menu offers some of the finest quality products in Los Angeles. We are a unique property and are happy to know that...

Santa Barbara CA
Reviewed 2 June 2013

Stayed here for the second time in a few months and in addition to the beautifully maintained guest rooms it was exciting to sample the menu in the restaurant now boasting a new chef and a re-vamped offering of selections. Airtel has a wide range of clientele with an accompanying variety of food preferences, and the new menu comfortably accommodates...

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Helpful?
Thank Paula C
Brian_Dunn_1, David Gutierrez, Director of Rooms at Airtel Plaza Hotel, responded to this review

Dear Paula C, Thank you for sharing your service experience regarding your recent stay with Airtel Plaza Hotel. We are determined to make each stay as comfortable and enjoyable as you mentioned and are excited you’ve tried our new Landings lunch and dinner menu. We look forward to your next stay and again, Thank You.

Edmonds
Reviewed 30 May 2013 via mobile

Twice a year myself and a bunch of fellow 'old car guys' make the trek from Seattle to Van Nuys for one of the biggest car shows on the west coast, and we always stay here. How many places say "welcome back" and call you by name when you check in? The rooms are always super clean, the pillow top...

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Helpful?
Thank Gary R
Brian_Dunn_1, David Gutierrez, Director of Rooms at Airtel Plaza Hotel, responded to this review

Dear Gary R, Each year, the Team at Airtel Plaza Hotel looks forward to auto enthusiasts such as you. We thrive on being consistent and always continue to grow to meet our guests’ expectations and are happy we have met yours. We look forward to seeing you next year and the great vibe your group brings!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
From the modern, hangar-inspired architecture to the 24-foot Pan Am 747 suspended in the lobby, everything about the Airtel Plaza Hotel feels fresh and exciting, perfectly capturing the "in the moment" spirit of visiting someplace new. Access is everything in Los Angeles, conveniently located next to Van Nuys Airport, there's only one hotel -the Airtel Plaza Hotel. ... more   less 

Additional Information about Airtel Plaza Hotel

Address: 7277 Valjean Ave, Van Nuys, Los Angeles, CA 91406-3425
Region: United States > California > Los Angeles
Price Range: $137 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airtel Plaza Hotel 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Airtel Plaza Hotel Los Angeles
Airtel Plaza Los Angeles
Airtel Los Angeles
Airtel Hotel Van Nuys
Hotel Style:
#48 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Airtel Plaza Hotel staff and other travellers.
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Questions? Get answers from Airtel Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for their preferred rooms.”
 of 5 bubbles rickrichards0n, 25 Nov 2016 | Read review
“No robes in the room so if you are dependent on that as i am.. Heads up!”
  • Cab yoo believe this was ruin service?!?
 of 5 bubbles angelasL1516DF, 6 Nov 2016 | Read review
“room 358 was very quiet, third floor look out onto the spa & more hotel rooms, You can just see the airport runway a bit”
 of 5 bubbles nissan1515, 19 Oct 2016 | Read review
“I prefer the tower building”
 of 5 bubbles Megansmith112, 13 Oct 2016 | Read review
“Stick with Traditional King size - look for AAA or AARP discount.”
 of 5 bubbles 772donaldn, 25 Sep 2016 | Read review
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