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Holiday Inn Express West Los Angeles

HotelsClickUS$191*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$191*
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Holiday Inn Express West Los Angeles
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350 Reviews from our TripAdvisor Community

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Showing 294: English reviews
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Christchurch, New Zealand
Reviewed 2 March 2017 via mobile

Stayed for one night on a stopover from drive to SF. Good location just off of freeway. Could not hear freeway noise from room. Check in was quick. Room and bathroom were adequate and clean. Good location to get to Santa Monica Pier and Hollywood. Free breakfast was good.

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Helpful?
Thank keentraveller79
Reviewed 17 January 2017

The photos are misleading. All hotel room doors open directly to the outdoors to a central courtyard. The property is very old. The rooms are dated. The elevator was noisy and actually broke while I was there. I checked out after one night. The front desk staff was nice.

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Helpful?
Thank Richard J
Luis A, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hello Richard J, Thank you for reviewing our property. First and foremost I am so happy to hear that the front desk staff was pleasant and welcoming. As you mentioned, the property has an open courtyard in its interior so that our guests can take full advantage of the California sunshine. I do understand though that for some it may...

New York City, New York
Reviewed 3 January 2017

My company reserved a room for one of our constituents last month using our company card. They accidentally charged her card instead of ours. We've contacted them over 10 times to fix the charge (phone and email). We sent a credit card authorization form 3 times. The charge is still on her account. Terrible service.

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Helpful?
Thank KRC1996
Jaime A, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hello KRC1996, Thank you for your feedback. I am sorry to hear the situation your constituent was placed in due to her card being charged. Our hotel is currently closed for renovation, so I apologize you have had difficulty contacting us. In regards to the payment, standard hotel procedure requires that the room being checked into provide a credit card...

Reviewed 30 December 2016 via mobile

The hotel location is so good, only need a few minutes to get to Santa Monica Pier and many restaurants. Our room was very clean and quiet, the staff were all very politely and gave us many good suggestions for exploring LA. Thank you so much!:)

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Helpful?
1Thank Wenting Z
Jaime A, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hello Wenting, Thank you so much for your review. It was a pleasure having you stay with us and serving you during your time in LA. We are glad you enjoyed our suggestions of the area and enjoyed your trip. We can't wait to see you again in your next visit. Sincerely, Joshua W. Guest Service Ambassador

Overpelt, Limburg, Belgium
Reviewed 23 December 2016

We stayed two rooms, 3 nights at this hotel. The hotel is located pretty much in the middle of all the major sights of LA. However, it still manages to be in the middle of nowhere near any sight. For that I do not classify the location as good. It is a convenient location but really out of the charming...

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Helpful?
Thank PieterTMP
Jaime A, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hello PieterTMP Thank you for reviewing our property. I am glad you enjoyed our proximity to much of the attractions in LA but am sorry to hear you were not able to take advantage of the unique variety of shops and restaurants bordering us in Old Japan Town along Sawtelle Ave. Our Hotel will be closing for a major renovation...

Charlotte, North Carolina
Reviewed 17 November 2016

First of all, the staff was very friendly and accommodating. And the hotel is convenient to the freeway, West LA and Santa Monica. Unfortunately for me, the rooms were dingy and did have a moldy kind of smell. Like another reviewer stated, if you need a bed and a shower, go for it. Otherwise, spend the extra money for somewhere...

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Helpful?
Thank Lesdcog
Luis A, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hello Lesdcog, Thank you for taking the time to let us know how your stay was. I am sorry to hear that the room experience was not up to expectations. We will be undergoing a major renovation soon and will use your feedback to assist us in our renovation decisions. I am happy though to hear that the staff was...

Reviewed 10 November 2016

I was so bummed I could not get a hotel closer to the beach for my business trip to LA last week, but Guissepe was so nice and helpful and told me all the places to go and get food and hang out. He was always so nice and friendly when I saw him and made my stay soooo much...

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Helpful?
1Thank Kara B
Luis A, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hello Kara, Thank you for taking the time to review our hotel and let us know how your stay was. I am so happy to read that Guissepe was able to make your stay and provide you useful tips to get around the area. Guisseppe does a great job in ensuring our guests feel at home even in unknown locations...

Eldorado Springs, Colorado
Reviewed 1 November 2016

My sister and I stayed here in October in our old neighborhood to help our family. Our stay and room was certainly clean & spacious for the two of us. The large bathroom was extremely nice & well lit. This is the first time the large bathroom mirror did not "fog" up after my hot shower, that was a positive...

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Helpful?
2Thank ekoga
Luis A, Owner at Holiday Inn Express West Los Angeles, responded to this review

Hello ekoga, Thank you for taking the time to review our hotel. It was a pleasure having you stay with us. Our staff works hard to provide an excellent experience for our guests so i I am very happy to see that you had a great room experience and that Joshua was able to make you feel welcome every morning...

Seattle, Washington
Reviewed 18 October 2016 via mobile

Stayed here for an interview and felt very uncomfortable the whole time. The place felt moldy and sweaty. I tried turning in the a/c but a pungent smoky smell came out that remained for my entire stay. The daily breakfast was nice but given the neglected condition of he rooms and halls, I wasn't comfortable eating any food there. Also,...

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Helpful?
Thank drexeljoe
Luis A, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hello Drexeljoe, Thank you for reviewing our hotel and letting us know where we came up short during your stay. As the Guest Service Manager it is my job to ensure that the guest's have a great overall experience from check-in to check-out. Looking at your responses on the review it looks like the breakfast was up to par but...

Lawrenceville, New Jersey
Reviewed 5 October 2016 via mobile

This was my favorite holiday inn Express that I've ever stayed at! This hotel is uniquely California and it is clear the management knows how to run a hotel! There are a few amenities that some HIE have one or tow of but this one has it all! I know the little things don't matter to all but when you...

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Helpful?
Thank Danettermay
Luis A, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hello Danettermay, Thank you so much for your kind review of our hotel. We appreciate you taking the time to let us know how your stay was and are so happy that your stay was so memorable. We do our best to ensure our guests have a great overall stay from check-in to check-out and are so happy to hear...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Westside of Los Angeles, our new Holiday Inn Express West Los Angeles welcomes visitors with extraordinary hospitality. Whether you're visiting for a corporate meeting or a family vacation, you will enjoy a stylish lodging experience with all the comforts of the home or office. Our ideal location also offers easy freeway access to all points of interest in the Greater Los Angeles Metro area. The Holiday Inn Express West Los Angeles is an exquisite, well-appointed hotel within easy reach of many extraordinary attractions. Enjoy the Third Street Promenade and Santa Monica Pier, Rodeo Drive shopping in Beverly Hills, and the treasures of the Getty Center Museum all just a few minutes away! ... more   less 

Additional Information about Holiday Inn Express West Los Angeles

Address: 11250 Santa Monica Blvd, Los Angeles, CA 90025-3156
Region: United States > California > Los Angeles > Westside
Price Range: $310 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express West Los Angeles 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Holiday Inn Express West Los Angeles Hotel Los Angeles
Holiday Inn Express Los Angeles
Holiday Inn Los Angeles
Los Angeles Holiday Inn
Hotel Style:
#47 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express West Los Angeles staff and other travellers.
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Questions? Get answers from Holiday Inn Express West Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I imagine that rooms not bordering Santa Monica Blvd would be quieter.”
richardj294, 16 Jan 2017 | Read review
“not much difference all room same”
600ramans, 22 Sep 2016 | Read review
“Get a room that is not facing the freeway as it can be a little noisy”
liliab552, 19 Sep 2016 | Read review
“I believe all rooms were of the boulevard or side street. Not much of a view to see”
campbe, 21 Aug 2016 | Read review
“Clean rooms, Fresh cookies & fruit in the common room/check in room!”
R8313SEseans, 26 Jul 2016 | Read review
5 of 5
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