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With the hotel being right off the freeway, we circled twice before we found the entrance. On the busy street, you don't want to take a wrong turn. The rooms/hotel was just reopened after being closed for a remodel. We weren't sure if we were...More
Response from Luis A, Guest Relations Manager at Holiday Inn Express West Los AngelesResponded 1 week ago
Thank you so much for your review. We are so happy you had a good overall stay. As we had recently reopened the hot water took a little bit longer to get started, but this has all been resolved since then. It was a pleasure...More
Stayed for one night on a stopover from drive to SF. Good location just off of freeway. Could not hear freeway noise from room. Check in was quick. Room and bathroom were adequate and clean. Good location to get to Santa Monica Pier and Hollywood....More
Response from Joshua W, Guest Relations Manager at Holiday Inn Express West Los AngelesResponded 1 week ago
Thank you so much for your review. We are thrilled to hear you enjoyed your stay with us. We recently reopened from a renovation and would love to have you stay here again to see all of the changes.
The photos are misleading. All hotel room doors open directly to the outdoors to a central courtyard. The property is very old. The rooms are dated. The elevator was noisy and actually broke while I was there. I checked out after one night. The front...More
Thank Richard J
Response from Luis A, Guest Relations Manager at Holiday Inn Express West Los AngelesResponded 17 January 2017
Hello Richard J,
Thank you for reviewing our property. First and foremost I am so happy to hear that the front desk staff was pleasant and welcoming. As you mentioned, the property has an open courtyard in its interior so that our guests can take...More
My company reserved a room for one of our constituents last month using our company card. They accidentally charged her card instead of ours. We've contacted them over 10 times to fix the charge (phone and email). We sent a credit card authorization form 3...More
Response from Jaime A, Guest Relations Manager at Holiday Inn Express West Los AngelesResponded 6 January 2017
Thank you for your feedback. I am sorry to hear the situation your constituent was placed in due to her card being charged.
Our hotel is currently closed for renovation, so I apologize you have had difficulty contacting us.
In regards to the...More
The hotel location is so good, only need a few minutes to get to Santa Monica Pier and many restaurants. Our room was very clean and quiet, the staff were all very politely and gave us many good suggestions for exploring LA. Thank you so...More
1 Thank Wenting Z
Response from Jaime A, Guest Relations Manager at Holiday Inn Express West Los AngelesResponded 30 December 2016
Thank you so much for your review. It was a pleasure having you stay with us and serving you during your time in LA. We are glad you enjoyed our suggestions of the area and enjoyed your trip. We can't wait to see...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$181 - US$249 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#46 Business Hotel in Los Angeles
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express West Los Angeles Hotel Los Angeles ,
Response from Joshua W | Property representative |
Thank you for your interest in the property. Valet is $20 per night, and self parking is $15 per night. This is a competitive rate for parking in the area where parking per night typically costs much... More
Thank you for your interest in the property. Valet is $20 per night, and self parking is $15 per night. This is a competitive rate for parking in the area where parking per night typically costs much more.
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"I imagine that rooms not bordering Santa Monica Blvd would be quieter."