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Holiday Inn Express West Los Angeles

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Traveller (56)
Room & Suite (89)
Dining (21)
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Overview
  • Excellent34%
  • Very good40%
  • Average18%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Rooms
12 Jun13 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (361)
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All reviewson santa monica blvdpancake machinebreakfast is servedparking garagefree breakfastconvenient locationfront desk stafflight sleepereasy accessfreewayhieneighborhoodhollywood
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11 - 15 of 304 reviews
Reviewed 2 March 2017 via mobile

Stayed for one night on a stopover from drive to SF. Good location just off of freeway. Could not hear freeway noise from room. Check in was quick. Room and bathroom were adequate and clean. Good location to get to Santa Monica Pier and Hollywood....More

Thank keentraveller79
Response from Joshua W, Guest Relations Manager at Holiday Inn Express West Los AngelesResponded 3 December 2017

Hello Keentraveler, Thank you so much for your review. We are thrilled to hear you enjoyed your stay with us. We recently reopened from a renovation and would love to have you stay here again to see all of the changes. Sincerely, Joshua W. Guest...More

Reviewed 17 January 2017

The photos are misleading. All hotel room doors open directly to the outdoors to a central courtyard. The property is very old. The rooms are dated. The elevator was noisy and actually broke while I was there. I checked out after one night. The front...More

Thank Richard J
Response from Luis A, Guest Relations Manager at Holiday Inn Express West Los AngelesResponded 17 January 2017

Hello Richard J, Thank you for reviewing our property. First and foremost I am so happy to hear that the front desk staff was pleasant and welcoming. As you mentioned, the property has an open courtyard in its interior so that our guests can take...More

Reviewed 3 January 2017

My company reserved a room for one of our constituents last month using our company card. They accidentally charged her card instead of ours. We've contacted them over 10 times to fix the charge (phone and email). We sent a credit card authorization form 3...More

Thank KRC1996
Response from Jaime A, Guest Relations Manager at Holiday Inn Express West Los AngelesResponded 6 January 2017

Hello KRC1996, Thank you for your feedback. I am sorry to hear the situation your constituent was placed in due to her card being charged. Our hotel is currently closed for renovation, so I apologize you have had difficulty contacting us. In regards to the...More

Reviewed 30 December 2016 via mobile

The hotel location is so good, only need a few minutes to get to Santa Monica Pier and many restaurants. Our room was very clean and quiet, the staff were all very politely and gave us many good suggestions for exploring LA. Thank you so...More

2  Thank Wenting Z
Response from Jaime A, Guest Relations Manager at Holiday Inn Express West Los AngelesResponded 30 December 2016

Hello Wenting, Thank you so much for your review. It was a pleasure having you stay with us and serving you during your time in LA. We are glad you enjoyed our suggestions of the area and enjoyed your trip. We can't wait to see...More

Reviewed 23 December 2016

We stayed two rooms, 3 nights at this hotel. The hotel is located pretty much in the middle of all the major sights of LA. However, it still manages to be in the middle of nowhere near any sight. For that I do not classify...More

1  Thank PieterTMP
Response from Jaime A, Guest Relations Manager at Holiday Inn Express West Los AngelesResponded 24 December 2016

Hello PieterTMP Thank you for reviewing our property. I am glad you enjoyed our proximity to much of the attractions in LA but am sorry to hear you were not able to take advantage of the unique variety of shops and restaurants bordering us in...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$198 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Business Hotel in Los Angeles
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$198 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Business Hotel in Los Angeles
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (89)
Dining (21)
Amenities (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Fermin C
6 March 2016|
AnswerShow all 2 answers
Response from Joshua W | Property representative |
Hello Fermin, Thank you for your interest in the property. Valet is $20 per night, and self parking is $15 per night. This is a competitive rate for parking in the area where parking per night typically costs much... More
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Votes
Room Tips
"We used a sleep sound app to help the noise, worked for us."
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"Bring ear plugs."
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"Away from Santa Monica Blvd. 405 traffic is not a problem with sound walls."
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"Choose a room facing inwards rather than the road.. might nelp"
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