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Crowne Plaza Los Angeles International Airport Hotel

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1,635 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Los Angeles International Airport Hotel
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Showing 1,348: English reviews
New Brunswick, New Jersey
Reviewed 8 September 2015

C and I booked this hotel on a Hotwire mystery deal. In short, we got our room for a STEAL. The positive: the hotel is very close to LAX and has a free shuttle to and from the airport. The interior is very fancy and seemed to be trafficked by a lot of businesspeople. There was a restaurant/bar downstairs, and...

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Helpful?
1Thank hhayleytodd
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

It is always good to hear that we made your stay go well here at the Crowne Plaza Los Angeles! Our hotel strives to provide personal service to each and every one of our guests, and I will be sure to share your positive comments with the entire staff. Thanks for letting us know that we did an excellent job...

SAYREVILLE
Reviewed 8 September 2015

The service was exceptionally great. From the time we walked into the hotel the staff was very very welcoming. The front desk person was very helpful in recognizing us as a IHG Elite Gold rewards member and we were offered complimentary drinks and discounts at the restaurant. Very efficient check-in. Parking is not free. If you are not planning on...

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Helpful?
1Thank PhilipP893
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager

Phoenix, Arizona
Reviewed 8 September 2015

Spent four nights at the Crowne Plaza and we will definitely stay here on our next trip to Los Angeles. Mark was very helpful with our four tours with VIP Tours. Rooms were clean and comfortable, enjoyed breakfast every morning, and the staff was very pleasant.

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Helpful?
Thank Theresa S
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager

Seattle, Washington
Reviewed 7 September 2015

Another brief stay during flight layover. Overall pleasant experience. Room was quiet with exceptionally comfortable bed. Wifi was on the faster end among hotels I've sampled. Living area decor all very modern, though bathroom fixtures were a bit dated. The building has probably been around for several decades, which shows in some of the hallways, but lobby and guest rooms...

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Thank MD2Be
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager

Gloucestershire, United Kingdom
Reviewed 6 September 2015 via mobile

My friend and I had a hellish trip on the greyhound before arriving at the hotel. When we told the staff (Perry I believe was his name) they were incredibly friendly and helpful which made us feel a lot safer and happier. The rooms were nice, comfy beds and good prices breakfast buffet. Would visit again.

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Helpful?
Thank Lizzie Y
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We will be sure to recognize Perry for his exceptional service as well. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager

Chandlers Ford, England, United Kingdom
Reviewed 6 September 2015

Had a one night stay here on a recent trip. Check in was quick, friendly and efficient. The room was clean and a good size. It was nice and quiet too so I was able to get a good nights sleep. Would happily stay here again.

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Helpful?
Thank quikflik
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the kind comments and a great review of your stay! We will look forward to seeing you again the next time your travels bring you to Los Angeles. Best regards, Paul Gibbs General Manager

Cupertino, California
Reviewed 5 September 2015

I stayed here for 2 nights on business recently. I had one of the corner rooms and wifi there was simply NOT WORKING. What made the entire experience bad for me was that I wasn't able to get ANY WORK done in the room, and when I called the help desk he first day, I was told to call support;...

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Helpful?
Thank cupertinogurl
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the feedback on your recent stay with us here at the Crowne Plaza Los Angeles International Airport. First of all, please accept my sincerest apologies for the issues you had with the internet access as described in your review. I assure you that this is not up to our standards and corrective action is being taken to insure...

Reviewed 4 September 2015

Stayed at the Crowne Plaza for one night during our first trip to the west coast of the US. Having endured the unnecessarily long queues at LAX, we had to wait quite some time for the (free) shuttle to the hotel. Our timing might have been unlucky but several other hotel shuttles came past while we were waiting- some more...

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1Thank Mrs K L
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager

Reviewed 4 September 2015 via mobile

I have been meaning to review this hotel many times before. As a Spire Elite, we've been to many IHG properties worldwide. This is our favorite airport hotel. The front desk is a pleasure to do business with. Tonight Alex took great care of us. I will add that over the years, everyone has been very kind and professional. The...

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Helpful?
Thank Mary Ellen M
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

So glad to hear that you are continuing to enjoy the hotel and the services we offer. Thanks for your patronage and we hope to see you again on your next trip to LA!! Best regards, Paul Gibbs General Manager

Vancouver, Canada
Reviewed 4 September 2015

This was an unexpected great experience from an airport hotel. Made the reservation throught the central line, and upon arrival at the hotel got super professional service. Stayed at the 14 floor the room was quiet, clean, modern and very nice. The next morning the breakfast was everything and more. Quick bus service to the terminals. I usually stay at...

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Helpful?
Thank 2Seasoned-Traveller
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Century Taproom
Century Taproom
Cuisines: American, Bar
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel - Los Angeles International Airport (LAX)! Our 613 room, full- service hotel is the gateway to Los Angeles. Located less than one mile from the LAX terminals, with 24-hour complimentary shuttle service to and from LAX! While only steps away from LAX, the Crowne Plaza Hotel-LAX is convenient to all major southern California area attractions, including Hollywood, Disneyland, Universal Studios and The Los Angeles Convention Center. Immediate access to the I-405 and I-105 freeways and the beach communities of Marina Del Rey, Santa Monica, Venice Beach, Manhattan Beach and Redondo Beach are just minutes away! Also, the shopping and business districts of El Segundo, Culver City and Westchester are all within 3 miles! The Crowne Plaza - Los Angeles International Airport has 14,000 sq feet of flexible space, with an emphasis on service and convenience. Our experienced Crowne Meetings Director and Certified Wedding Consultant hold the highest recognition of Certified Meeting Professional, CMP, and will ensure your meeting, social event or wedding is a complete success. After a long day of business meetings or sightseeing you will enjoy our Sleep Advantage program, which includes premium bedding, sleep amenities, guaranteed wake-up calls and designated quiet zones.Come stay and play with us in Los Angeles! ... more   less 

Additional Information about Crowne Plaza Los Angeles International Airport Hotel

Address: 5985 West Century Boulevard, Los Angeles, CA 90045-5477
Region: United States > California > Los Angeles > Westside
Price Range: $197 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles International Airport Hotel 3.5*
Number of rooms: 613
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG and Hotels.com so you can book your Crowne Plaza Los Angeles International Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
Crowne Plaza Lax
Hotel Style:
#23 Best Value Hotel in Los Angeles
#38 Romantic Hotel in Los Angeles
#48 Family Hotel in Los Angeles
#67 Business Hotel in Los Angeles
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Here's what travellers have asked, with answers from Crowne Plaza Los Angeles International Airport Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Los Angeles International Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I arrived at an odd time and needed an early check-in. There is a quiet floor for people needing to sleep. I found that very helpful for my situation. ”
 of 5 bubbles beths267, 27 Mar 2017 | Read review
“with runway vies is great even for Big kids like me”
 of 5 bubbles PoppaHopper, 25 Mar 2017 | Read review
“Upper floors facing the airstrip is pretty cool to watch, but louder I imagine.”
 of 5 bubbles EricT93, 23 Mar 2017 | Read review
“Higher up is much better ”
 of 5 bubbles royaljp, 18 Mar 2017 | Read review
“We stayed on the sixth floor and could see the airport but if you can stay at higher floors you ca probably see the planes land. ”
 of 5 bubbles Slowride84, 16 Mar 2017 | Read review
5 of 5