We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Universal Hotel

1,736 reviews
Save
Traveller (522)
Room & Suite (352)
Pool & Beach (79)
Overview
  • Excellent25%
  • Very good35%
  • Average23%
  • Poor10%
  • Terrible7%
Travellers talk about
“city walk”(132 reviews)
“theme park”(62 reviews)
“club room”(57 reviews)
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
All hotel details
Offers from Sheraton Universal Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$211.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Los Angeles hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2c1927a2a3cf42df952ee2a9932b1f02", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":84422,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53895838],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":211,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2c1927a2a3cf42df952ee2a9932b1f02","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":211,"lowestMetaPrice":211,"additionalPartner":false,"highestMetaPriceDisplay":211,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":211,"lowestMetaPrice":211,"highestMetaPriceDisplay":211,"hotelName":"Sheraton Universal Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJjMTkyN2EyYTNjZjQyZGY5NTJlZTJhOTkzMmIxZjAyIiwiQUlLIjoiOTZkODc2MWMxZDJjNDViYmE3MWQ4MmYxMTJjNzJhNTAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$211", "hasDates": true, "hacComplete": false, "contentIdMappings": {"53895838":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,736)Write a Review
Filter reviews
1,601 results
Traveller rating
408
533
375
161
124
Traveller type
Time of year
LanguageEnglish
More languages
408
533
375
161
124
Show reviews that mention
All reviewscity walktheme parkclub roomfree shuttlewalking distance to universal studiosself parkingfive minute walkan upgradelobby barhollywood hillscorner roomshuttle servicebagelswalk of fameconciergecitywalkcabanas
FilterEnglish
Updating list...
1 - 5 of 1,601 reviews
Reviewed 4 days ago

I have stayed here many times since 2006, some have been good, so have some, I admit, been below par, however this was my first visit since 2016, the refurb is now done, and what a transformation ! certainly now lives up its 'stars' :-)...More

Thank swills9
Hotel's Favourite
Reviewed 7 January 2018 via mobile

Beautiful hotel with shuttle every 15 minutes to Universal Studios & Citywalk. We received excellent customer service upon check in from Alesia. She upgraded us for our wedding anniversary which was greatly appreciated. Later that night, we used our free drink coupons from Alesia and...More

Thank Robyn P
Reviewed 1 week ago via mobile

Wonderful experience at this Sheraton while visiting Universal. Nicely appointed, updated rooms with amazing showers. Got connecting rooms as requested. Easy shuttle ride to park. Special thank you to Fernando at the concierge desk for superior customer service!

Thank drmarge90
Reviewed 1 week ago

In general, I enjoyed my stay at this hotel VERY much. The renovated rooms were very nice and great location. I would totally stay here again, especially if I were planning to visit Universal Studios. The rooms seemed clean and the staff were very friendly....More

Thank tshissler
Reviewed 1 week ago

I read so many reviews about construction but it is done and the hotel is just great. Rooms are fine, staff is helpful. I had to change rooms because of AC problems but it was quick and easy. Their prices are high for food/drinks but...More

Thank Darlene21
View more reviews
PreviousNext
123456321
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$242 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$242 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (522)
Room & Suite (352)
Pool & Beach (79)
Dining (71)
Amenities (64)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
Pam S
16 February 2018|
AnswerShow all 7 answers
Response from CovertOp1 | Reviewed this property |
I'll do better, I have VIDEO. I stayed there this past November. They won't allow video links here...so just search YouTube: Sheraton Universal City – Los Angeles (Review). Stay at The Hilton right next door... More
1
Vote
Joanne H
1 January 2018|
AnswerShow all 5 answers
Response from BEH2965 | Reviewed this property |
Only to Universal, there are bus tours that may offer transportation to Disneyland but can be pricey. I would suggest renting a car a couple of days if possible or Uber
0
Votes
Marie182
30 December 2017|
AnswerShow all 5 answers
Response from 64patrica | Reviewed this property |
can’t help you on your questions but have you called the hotel for answers?
0
Votes
PreviousNext
1234569
Room Tips
"All rooms are good, maybe slightly better view 'Mountain side'"
Read review
"1521 has a lovely view of the pool and hills."
Read review
"No difference but club level is great"
Read review
"Only perk its close to Universal which seems to be what they hang onto"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing