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07/05/2017 08/05/2017
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$14 US$243US$229View Deal
    US$243US$229View Deal
    US$243US$229View Deal
    Traveller (467)
    Room & Suite (268)
    Pool & Beach (76)
    Hollywood Hotel
     
    Hilton Los Angeles/Universal City
     
    BLVD Hotel & Spa
     
    Nite Inn at Universal City
     
    Overview

    • Excellent25%
    • Very good35%
    • Average23%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “city walk” (195 reviews)
    “theme park” (56 reviews)
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
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    Hollywood Hotel
     
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    BLVD Hotel & Spa
     
    Nite Inn at Universal City
     
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    May 7 May 8
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,569)
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    21 - 25 of 1,569 reviews

    Reviewed 4 weeks ago

    Well in days gone by maybe. but still this hotel has a great layout and Hollywood feel - I've stayed here 5x in 6 years and each time it has delighted - with pool side rooms or high rise views - there is something for...More

    Thank Shaunx10
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

    Dear Shaun-10x, it is great that your visit was a success and we appreciate all the feedback! The hotel is indeed ideal for business travelers and like you mentioned , we offer many great areas to conduct work in. We are glad that you are...More

    Reviewed 4 weeks ago

    Checked out on a Thursday and dropped off two bags of laundry to have them returned when I checked back in on Monday. When I returned, they had lost one half of one bag and the entirety of the other. I called Monday night with...More

    Thank Jladuke
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

    Dear Jladuke, on behalf of the hotel I am sorry for the situation you experienced during your last stay. You are a valued repeat guest and we hope to have the opportunity to regain your confidence during your next visit and thank you for your...More

    Reviewed 4 weeks ago

    We stayed here for 3 nights and had a fantastic time. Staff were always friendly and helpful. We had a club level room which was a bit dated but the room was clean, comfortable and the bed was lovely to sleep in after a very...More

    Thank eeyoreBrisbane
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

    Dear eeyoreBrisbane, thank you for your feedback ! We are happy you thoroughly enjoyed the visit , and yes , our renovation are in place and we do all we can to assure our guest are comfortable. We hope top be of service again soon...More

    Reviewed 4 weeks ago

    Our stay at the Sheraton Universal was good, it's within walking distance to Universal Studios which was nice to experience. The hotel is under construction which makes it busy and at times noisy. The staff was great.

    Thank Mike H
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

    Dear Mike H, we arer glad you felt connect to the Sheraton team, we are very big on extending caring service and we hope to be of service agin soon!

    Reviewed 4 weeks ago

    Despite the renovations, this hotel was well worth it if you've got the extra cash. It's a fast 10 minute walk to the 'Skywalk' of Universal Studios where all the restaurants and shops are. The bar and desk staff were helpful, courteous and polite. Rooms...More

    Thank 742melindac
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

    Dear 742melindac, we are glad that you enjoyed the hotel, staff and the convenience. Convenience is super important when traveling and we do have the attractions very close by to the hotel which is so nice! We hope that your travels bring you back very...More

    Hollywood Hotel
     
    Hilton Los Angeles/Universal City
     
    BLVD Hotel & Spa
     
    Nite Inn at Universal City
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$252 - US$398 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #86 Business Hotel in Los Angeles
    Photos
    Traveller (467)
    Room & Suite (268)
    Pool & Beach (76)
    Dining (70)
    Nearby
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    Questions & AnswersAsk a question
    MamaBellaLuca
    My family is planning a visit in November 2017, will the renovation completed by then? I am a SPG platinum member, are my children welcome to the club lounge with me during our stay?
    19 April 2017|
    Answer Show all 4 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
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    Djinico
    Bonjour, Avez pris le métro pour vous rendre au TCL Chinese Theatre ? si oui combien de temps faut-il ? Merci
    16 April 2017|
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    Kathryn T
    Hello I have pre-paid our hotel room for our stay in May 2017 however I booked and paid for it before the notice went on the website advising of construction noise everyday between 8am and 6pm ! I am obviously very concerned about this ! Can someone please advise whether the rooms are finished or when they will be finished ?
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
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    Room Tips
    "Hilton next door better choice"
    Read review
    "I have no idea how to get a good room in this place"
    Read review
    "The rooms on the side of 809 give you a pool view and if possible, book a floor about 5 or higher because the..."
    Read review
    "if you have more than two people in your party, do not get the new rooms, they are Micro Rooms at best."
    Read review