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28/01/2018 29/01/2018
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    (818) 980-1212
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    28/01/2018 29/01/2018
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    US$228
    US$213
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    Traveller (519)
    Room & Suite (297)
    Pool & Beach (78)
    Overview
    • Excellent25%
    • Very good35%
    • Average23%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “city walk” (132 reviews)
    “theme park” (62 reviews)
    “club room” (56 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,725)
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    21 - 25 of 1,591 reviews

    Reviewed 22 November 2017 via mobile

    We loved the new style! Renovations make it seem like a boutique hotel. Easy shuttle or 8-minute walk to the park. We enjoyed the restaurant and the hot tub. The pool is too cold for November though! We had a great visit overall.

    Thank alm72
    Reviewed 21 November 2017

    This was my third time at this hotel... I knew it was under renovation works but this renovation was supposed to finish by the end of September. Now it's the end of November and they still work at this hotel. Of course, when I've booked...More

    Thank anapin
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 22 November 2017

    Thank you for your feedback and we fully understand that renovations can be a more complicated time , and we hear your concerns. Please trust that we will share your concerns and we hope to have a chance to regain your confidence during a future...More

    Reviewed 15 November 2017

    Tried the Sheraton for it's proximity to Universal. Went to the newly renovated 8th floor and the work in the room was shoddy. Caulk smears, weathering strips coming off door, etc. The TV didn't work. When called...they said it would be taken care of by...More

    Thank jnitschke
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 16 November 2017

    Dera jnitschke , we apologize as we clearly missed the mark on creating an enjoyable visit with your room concerns. We will share you feedback with the Managers involved and hope to have a chance to regain your conduce during a future possible stay. .

    Reviewed 14 November 2017

    Good location for Universal, with a free shuttle to the park uphill. The hotel is a little tired on the outside and they were renovating several floors. Our room was very nice however. The pool area seating areas were partially packed up which was a...More

    Thank FlizLovesKon
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 17 November 2017

    Dear Guest , thank you for your insights as they are invaluable. We will share them with the directors involved and we hope you have a chance to be of service again in the near future.

    Reviewed 13 November 2017

    Just got back from 3 nights with my family and what a dump this place is! Lobby and lounge area is nice, the rest of the place feels like you are walking through the 'Walking dead' attraction at Universal. While they are 'Renovating', this is...More

    2  Thank harrywCalgary
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 16 November 2017

    Dear harrywCalgary , we understand that renovations can certainly be difficult . We are aware of this and note the information for our valued guests, such as yourself to be aware of as it could be a deciding factor for a visit. Thank you for...More

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$229 - US$356 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Priceline, Booking.com, Travelocity, Hotels.com, getaroom.com, Hotwire, HotelQuickly, HotelsClick, TripOnline SA and Cancelon so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveller (519)
    Room & Suite (297)
    Pool & Beach (78)
    Dining (72)
    Hotel & Grounds (459)
    Bathroom (46)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
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    Nearby Attractions
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    14 reviews
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    The Walking Dead Attraction
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    Ask a question
    Questions & Answers
    Joanne H
    1 January 2018|
    AnswerShow all 5 answers
    Response from BEH2965 | Reviewed this property |
    Only to Universal, there are bus tours that may offer transportation to Disneyland but can be pricey. I would suggest renting a car a couple of days if possible or Uber
    0
    Votes
    Marie182
    30 December 2017|
    AnswerShow all 5 answers
    Response from 64patrica | Reviewed this property |
    can’t help you on your questions but have you called the hotel for answers?
    0
    Votes
    travelkween
    28 November 2017|
    AnswerShow all 3 answers
    Response from Txbd75 | Reviewed this property |
    Nothing is free at this hotel or others in the immediate area of the park.
    0
    Votes
    Room Tips
    "Best advice, book an airbnb save the money"
    Read review
    "request facing away from freeway. High floors are quieter"
    Read review
    "Ask for a remodeled room; and check-in early to make sure you get one!"
    Read review
    "Don't stay here"
    Read review
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