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29/10/2017 30/10/2017
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    (818) 980-1212
    Hotel website
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    29/10/2017 30/10/2017
     8 people are viewing this hotel
    US$296
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    Traveller (478)
    Room & Suite (269)
    Pool & Beach (77)
    Overview
    • Excellent25%
    • Very good36%
    • Average23%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “city walk” (128 reviews)
    “theme park” (60 reviews)
    “the club lounge” (68 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
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    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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      US$215
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      US$215
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    Write a Review
    Reviews (1,682)
    There are newer reviews for Sheraton Universal Hotel
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    401 - 405 of 1,551 reviews

    Reviewed 20 January 2016

    I stayed at this hotel when my family had a wedding there, spending well over 100K. The next morning, we went down for breakfast and when I returned to the room, the door was open and there were service workers in the room. The room...More

    4  Thank J_Travels321
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 26 January 2016

    Dear J Travels321, We are very sorry to hear that this situation was not more properly resolved. I urge you to contact me at ssamanon@sheratonuniversal.com so that I may assist with your bill. It means the world to us when our guests select our hotel...More

    Reviewed 16 January 2016 via mobile

    My husband myself and 11 year old son stayed here for a couple of days. The hotel was quite 'flash' including our room. We were provided with great service. For instance our TV was faulty when we arrived at night. It was replaced with a...More

    2  Thank Sandy M
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 19 January 2016

    Dear Sandy M, Thank you for sharing your thoughts. We are thrilled to hear that our convenient location, service, and amenities combined to make the ideal stay for you and your family. We hope you made lots of memories both at our hotel and when...More

    Reviewed 16 January 2016

    The location is awesome for getting into Hollywood and the Valley not to mention your right in Universal City which is so convenient to be able to park your car in the hotel parking lot for the night (I believe its between $24-28nt) and enjoy...More

    1  Thank bobold
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 19 January 2016

    Dear bobold, Thank you for your review and for your continued loyalty to our hotel. It has been a pleasure to serve you, and we especially appreciate your feedback. We will certainly take it into account as we undergo future improvements. We look forward to...More

    Reviewed 14 January 2016

    I've stayed here many times, but this time I was not too happy with my room. First off I had to pay extra for a balcony room, which are more run down then the regular rooms. But I'm an SPG member so I'm supposed to...More

    Thank barlone
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 19 January 2016

    Dear barlone, Thank you for your feedback. We are disappointed to hear that this most recent stay did not meet your expectations, especially as a valued SPG member. We can assure that whenever we are able to, we assign an upgrade to loyal guests such...More

    Reviewed 13 January 2016 via mobile

    We stayed here and I really don't think I would stay here again. The only bonus to staying here is that it's close to Universal Studios and that is it. Also there is no free Wi-Fi and it's a fair distance from central L.A. Which...More

    Thank ndml79
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 19 January 2016

    Dear ndml79, Thank you for your review. We would like to kindly note that all SPG members receive complimentary WiFi, but we apologize if this was not made clear to you. Furthermore, a short walk to the Subway can get you to downtown LA in...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    • Heated pool
    Details
    • Price range
    • US$249 - US$373 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Priceline, Booking.com, Cancelon, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveller (478)
    Room & Suite (269)
    Pool & Beach (77)
    Dining (71)
    Hotel & Grounds (428)
    Bathroom (40)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
    Nearby
    Hilton Los Angeles/Universal City
    3,805 reviews
    .22 km away
     
    The Garland
    3,126 reviews
    1.22 km away
     
    Hollywood Celebrity Hotel
    2,159 reviews
    4.17 km away
     
    BLVD Hotel & Spa
    413 reviews
    .50 km away
     
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    Nearby Attractions
    Studio Tour
    11 reviews
    .17 km away
    Jurassic Park The Ride
    10 reviews
    .38 km away
    The Walking Dead Attraction
    20 reviews
    .41 km away
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    7 reviews
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    Ask a question
    Questions & Answers
    FRR94114
    9 October 2017|
    AnswerShow all 7 answers
    Response from Bethesda M | Reviewed this property |
    Yes! I was informed at the front desk of Sheraton Universal that the renovation is scheduled to be done before holiday season when I stayed there about a month ago. They totally close some floor one after another during... More
    1
    Vote
    MamaBellaLuca
    19 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Room Tips
    "stay out of the towers, the elevators are slow"
    Read review
    "Higher floors give you great views."
    Read review
    "Go elsewhere!!!"
    Read review
    "I think it's probably loud all over during the day and early eve."
    Read review
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