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First Impression is always important. I guess the hotel staff is bare minimum since I had to wait about 10 min for someone to show up at the front desk. The checkin process took less time. I was told that towels weren't available so they...More
I booked a room through a third party booking service at a really good rate; way lower than I had seen on any other sites so I was excited to get this hotel for such a good deal. I confirmed the reservation the day after...More
Response from A P, Manager at Hotel Silver Lake Los AngelesResponded 4 May 2017
We are so very sorry that you had to endure this, sometimes when booking with a 3rd party they promise certain room types and days and we may not have those rooms available, we know that this doesn't help, but We are happy that you...More
We stayed here in April of 2017. The pet fee was $30 or $40 per pet - non-refundable. After checking in and being assigned a room on the 4th floor, the staff stated that pets are not allowed in the elevators because customers have complained...More
Response from A P, Manager at Hotel Silver Lake Los AngelesResponded 1 week ago
We are so very sorry for your experience, this review is months old and we have answered it and we are not sure why it is coming up again, however we are a privately owned hotel and not part of Comfort or Quality Inn. We...More
We had a room on the back side of the hotel, very quiet. Drapes on window should be burned and replaced with vertical blinds-easy to maintain and would provide an updated look. Bed skirt needs to find its way to the trash. Linens were clean...More
Thank Jerry H
Response from A P, Manager at Hotel Silver Lake Los AngelesResponded 9 March 2017
Thank you for the feedback, we appreciate the time you took and we thank you for your business, we will take into consideration and forward this onto the owners!
The woman who runs the front desk was rude and hostile to multiple guests, in front of other guests.
The courtyard is nice but the rooms are tiny and housekeeping is only equipped with a dirt devil (not a full vacuum).
We were told we...More
Response from A P, Manager at Hotel Silver Lake Los AngelesResponded 25 January 2017
We are very sorry for your experience, However we did not steal anything, we have been in the business for a very long time, we do clean our rooms and we have keys to enter your room for maintenance so it doesn't make sense that...More
US$149 - US$199 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Yes you can, but you will need to make sure that you put in the "NOTES" section the persons name that will be checking in and he will need to have an ID that matched the name and the only thing is the person checking in will... More
Yes you can, but you will need to make sure that you put in the "NOTES" section the persons name that will be checking in and he will need to have an ID that matched the name and the only thing is the person checking in will need a credit card for the deposit or Cash, you can call the Front desk if you should have further questions. Thank you for your inquiry!
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"The hotel isn't a three star like they pretend and they have a major bug problem at the south side of the..."