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Stayed here over the weekend as guests of a family birthday party in town. We had read previously posted reviews and were hopeful that -- just maybe -- some of these reviews may have been skewed a bit.
Well, they were right on point. The...More
1 Thank Guypicard
Response from Ceclio R, owner at Los Gatos LodgeResponded 28 September 2015
Disappointed you didn't have a pleasant stay with us. It's my main priority that our guests are having a comfortable stay, so I'll be sure to pass this feedback along to the rest of my staff as we work to get even better. Take care,...More
It was located between Santa Cruz and Monterey. Was not to happy about the pool which was supposed to be heated. The room was ok for the night. Free Breakfast was good. I probably will not stay here again.More
Response from Ceclio R, General Manager at Los Gatos LodgeResponded 9 September 2015
Sorry to hear that you wouldn't return, Karol! I apologize that the pool heater was out of commission while you were here. We appreciate the feedback as we use it to improved the services we provide. I hope you can give us another chance as...More
Stayed here for 1 night, that was enough. Front desk was courteous but they first gave me a room that was completely being renovated. The next room....keys didn't work. Room was clean but very dark, small bathroom.More
1 Thank Kim J
Response from Ceclio R, General Manager at Los Gatos LodgeResponded 2 September 2015
Providing our guests with a comfortable, carefree stay is so important to me, Kim. I do apologize if you didn't experience exactly that, but I'm so thankful for the candid feedback. I'll be sure to check in with my staff to make sure we're all...More
Not as bad as you would think after reading the reviews. I don't find the reviews wrong but in all fairness it was a fair nights sleep for the price. Hotels in this area are expensive. So with that in mind you have to weigh...More
1 Thank Tim J
Response from Ceclio R, General Manager at Los Gatos LodgeResponded 1 September 2015
Thanks for the candid feedback, Tim. We really aim to provide our guests with a comfortable stay, so it's nice to hear that you got exactly that. Hope you'll think of us again if you're in the area.
Cecilio Reyes - General Manager
Have been to this hotel a few times now and although our main purpose Is to visit friends in the area I can honestly say that the Lodge has become a part of the holiday itself. Our room is always spacious, and has comfortable beds,...More
1 Thank Declan67
Response from Ceclio R, owner at Los Gatos LodgeResponded 1 September 2015
This means a lot! We really work hard to provide a comfortable, fun stay for all our guests, and I'm so pleased you've been getting that each and every time you've stayed with us. Here's to many more!
'Til next time,
Cecilio Reyes - General...More
You will need to get onto highway 17 going South towards Los Gatos Santa Cruz . Then you will get off on Los Gatos / hyway 9 exit. From there get into far left lane and make a unturned at first light and the Lodge will be... More
You will need to get onto highway 17 going South towards Los Gatos Santa Cruz . Then you will get off on Los Gatos / hyway 9 exit. From there get into far left lane and make a unturned at first light and the Lodge will be on left side right after you go over the freeway . Enjoy
Response from floydyale | Reviewed this property |
Sorry I do not know the answer to that question but I do know Los Gatos very well and they have been in business a a very long time and have mature trees some nice lawns and a swimming pool which is all well maintained.