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Toll House Hotel

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1,017 Reviews from our TripAdvisor Community

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Showing 1,009: English reviews
washington, dc
Reviewed 6 August 2016

I had to book this place at the last minute and wondered at the time why it was the last hotel available in Los Gatos. I thought it a good sign when the online check-in asked what sort of room I wanted and I naively checked the box for a quiet room. OMG this place has the acoustics of the...

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Helpful?
Thank peter076
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear peter076, I appreciate you taking the time to share your feedback. As our hotel has been apart of the Los Gatos community for many years, I'm sorry to hear that their was certain levels of noise that disrupted your stay. We do our very best to accommodate every request we receive, and am disappointed your accommodations fell short. We...

Baton Rouge
Reviewed 6 August 2016 via mobile

This is our 3rd Sales Meeting at Toll House. Staff is excellent. Nice atmosphere. Great rooms & beds. Would recommend the Toll House to anyone coming to this area. Los Gatos is a beautiful town. Nice patio area to enjoy breakfast lunch or dinner.

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Thank Rita D
Sparks, Nevada
Reviewed 5 August 2016

So enjoyed our visit; our room was quiet even though we overlooked the patio. Had I read the guide given to us, we would have known they actually give out S'more packs to use at the 2nd floor patio fire pit. So cool. The fresh cookies were fantastic and loved the apples in the room. We loved being able to...

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Thank Janie S
Reviewed 3 August 2016

My wife an I cerebrated our 30th Anniversary with a visit to the Mountain winery for the Ziggy Marley concert..From the very moment we arrived we felt at home,,We were upgraded to the Jr.Suite the staff at the desk and throughout the confines were very friendly,courteous and professional..We planned on staying one night in Los Gatos and another in Monterrey,However...

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Thank Rodney B
Orinda, California
Reviewed 2 August 2016

Hotel review..please see the comments I left earlier re. housekeeping. Overall, I thought this was a lovely hotel with good food. We were given a room on the first floor not far from a party nearby but we did appreciate the reservation clerk mentioning this to us upon checkin.

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1Thank stephaniecI6954AH
Los Angeles, California
Reviewed 2 August 2016

Room was dirty, we only had 3 small throw pillows- requested more and never received more. AC was so loud it sounded like a train was running thru building. Window overlooked a parking lot- deliveries both nights in middle of the night. The hotel hosted an event Saturday night, hotel blocked off walk-way to our room. We had to walk...

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Thank Matthew W
denver, United States
Reviewed 2 August 2016

We enjoyed the Toll House and it easy walking location to wonderful shops and dining. We hope to return to Los Gatos and the Toll House in the future and highly suggest anyone interested in the area look into the Toll House.

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Thank Kathleen B
Laguna Niguel, California
Reviewed 1 August 2016

Good value for Silicon Valley, great location downtown and a comfortable, classy hotel. The home-baked Toll House cookies are a great touch, as is the DVD collection and s'more kits for the fire pits. Also had a nice balcony with views of the Santa Cruz mountains.

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Thank timothyg631
London, United Kingdom
Reviewed 31 July 2016

Dated aircon machines, vibrating in-room fridges and ancient windows that don't keep sound out - similar to a motel . Staff good, no pool. Had to change room on checkin because initial offer was a terrible one with either total darkness or no privacy behind a fire curtain overlooked by external drinking area feeling like a prison courtyard with sofas...

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Thank Richard W
Burlingame, California
Reviewed 30 July 2016

Excellent hotel if you are planning a wedding in the area. We held a post wedding brunch in the courtyard which was lovely. Guests enjoyed being close to the wedding venue as well as being walking distance to the wonderful downtown area of Los Gatos. The hotel accommodated our 60+ guests very comfortably.

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Thank Eileen E

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Stay Charmed. Toll House is a unique fusion of the warm intimacy of a small town hotel and modern sophisticated hospitality. Situated in the heart of beautiful Los Gatos, Toll House captures the charm and ambiance of historic downtown and is only steps away from a delightfully bustling array of chic boutiques and eateries. This charming boutique hotel is a peaceful retreat at the gateway to Silicon Valley offering personalized experiences tailored to guest's individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. Additionally, the hotel offers signature brand elements, including Essential Elements bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. Toll House is a dog friendly hotel, please note that a $75 pet fee will apply. Just off the lobby is Verge Restaurant, a place to entertain associates, celebrate old friends and perhaps meet some new ones. At every step, from cocktails in the bar to a meal under the stars, you'll find the friendliest wait staff in Los Gatos at your service. ... more   less 

Additional Information about Toll House Hotel

Address: 140 S Santa Cruz Ave, Los Gatos, CA 95030-6702
Region: United States > California > Los Gatos
Price Range: $235 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection
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Questions & Answers

Here's what travellers have asked, with answers from Toll House Hotel staff and other travellers.
2 questions
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California
over a year ago
Mt.Shasta,CA
over a year ago

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Questions? Get answers from Toll House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have great rooms facing the patio”
sheebakitty, 20 Mar 2017 | Read review
“Third floor rooms avoid noises emanating from the floor above. Avoid rooms near ice machines.”
BAKSPIN, 4 Mar 2017 | Read review
“Upper-level rooms, overlooking the courtyard are quiet”
  • Room 341 - Toll House - Entrance door
  • Room 341 - Toll House - Entrance sign
  • Room 341 - Toll House - King bed w/ two nightstands
  • Room 341 - Toll House - Closet w/ safe & iron
  • Room 341 - Toll House - Desk
  • Room 341 - Toll House - Clock/radio w/ iPod charging dock
  • Room 341 - Toll House - Clock/radio iPod charging dock
  • Room 341 - Toll House - Closet w/ safe & iron
Bill_Hunt_AZ, 9 Feb 2017 | Read review
“If possible opt for a suite because these include a fireplace with a seating area . For a convenience there's also a microwave.”
cjhuder, 5 Feb 2017 | Read review
“The queen room on the small side and had only the desk chair for seating. We upgraded to a King suite.”
larryg383, 4 Jan 2017 | Read review
5 of 5