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See all 11 hotels in Menlo Park

Rosewood Sand Hill

300 reviews
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Traveller (86)
Room & Suite (96)
Pool & Beach (60)
Overview
  • Excellent68%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible3%
Travellers talk about
“silicon valley”(35 reviews)
“palo alto”(28 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Offers from Rosewood Sand Hill
Hotel packages
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (300)Write a Review
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All reviewssilicon valleypalo altostanford universitywalk in closetroom servicefour seasonsthe santa cruz mountainsswim lapsmain buildingbeautiful propertyhigh end hotelpool areabath saltsrain showerpoolside servicerooms are spaciousbusiness and pleasure
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11 - 15 of 288 reviews
Reviewed 23 October 2017 via mobile

My wife and I just spent the weekend at the Rosewood. We had a wonderful stay, the rooms are a nice size, room service was relatively quick and the pool was amazing. Parking is self service and spots are along the road near the rooms....More

1  Thank Brian W
Response from Gabor V, Manager at Rosewood Sand HillResponded 17 November 2017

Dear Brian W, Thank you for the feedback. We are aware of your concerns and is being further evaluated. Kind Regards

Reviewed 6 October 2017

My friends and I stayed at the Rosewood this Summer for a "staycation" and couldn't have asked for a better time! From the moment we arrived, all of our needs were met and any requests we had prior to our arrival were thoughtfully met. The...More

Review collected in partnership with Rosewood Hotels & Resorts
Thank Christina Y
Response from Gabor V, Manager at Rosewood Sand HillResponded 9 October 2017

Dear Christina Y, Thank you for your kind feedback and we are looking forward to welcoming you back to Rosewood Sand Hill. Kind regards, Rosewood Sand Hill

Reviewed 4 October 2017

Basically had to fend for ourselves at the pool. No one brought water refills after I asked twice, and it took over 25 minutes to get our drinks. When I asked for a spoon, I actually took the time to see how long it would...More

Review collected in partnership with Rosewood Hotels & Resorts
Thank Ashley C
Response from Gabor V, Manager at Rosewood Sand HillResponded 9 October 2017

Dear Ashley C, Thank you for your kind and candid feedback and for the opportunity to improve our services. Our sincere apologies for not meeting your expectations and we are looking forward to welcoming you back to Rosewood Sand Hill to better showcase our true...More

Reviewed 26 September 2017

We purchased a breakfast included package--but no one mentioned to us that this applied only until 10:30, despite brunch being served until 2:30. We were told no refunds or applications of our credit to brunch were possible. Ridiculous at a supposedlu high-end place like the...More

Review collected in partnership with Rosewood Hotels & Resorts
Thank C6998AMamyk
Response from Gabor V, Manager at Rosewood Sand HillResponded 1 October 2017

Dear C6998AMamyk, Thank you for taking the time to share your feedback. While we wish you had more pleasant experience, it is feedback like this that we learn from and use to improve. We strive to deliver an exceptional guest experience, and it's apparent in...More

Reviewed 6 September 2017 via mobile

We booked a two night staycation with five other families here at rosewood. At first we booked king rooms but realized we needed to switch so called and they confirmed we were switched to two queen rooms and also booked all of us in the...More

2  Thank wafs1
Response from Gabor V, Manager at Rosewood Sand HillResponded 1 October 2017

Dear Wafs1, Thank you for taking the time to share your feedback. While we wish you had more pleasant experience, it is feedback like this that we learn from and use to improve. We strive to deliver an exceptional guest experience, and it's apparent in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Free Parking
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$592 - US$1,032 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Menlo Park
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$592 - US$1,032 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Menlo Park
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (86)
Room & Suite (96)
Pool & Beach (60)
Dining (49)
Hotel & Grounds (146)
Bathroom (18)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
brycedl2017
20 September 2017|
AnswerShow all 2 answers
Response from chinesesun | Reviewed this property |
Best wishes on your recovery. The hotel is a fine choice for convalescence. I am not affiliated with the hospital or the hotel, but believe both to be top notch. Let the concierge know of any special needs. Maybe have... More
0
Votes
Debbie M
26 January 2016|
AnswerShow all 2 answers
Response from VoyageurW | Reviewed this property |
Yes although it may still be chilly.
0
Votes
Alyssa A
11 February 2015|
Answer
Response from Nick D | Reviewed this property |
It depends on the night. Most nights they closed around 1-2am. There is a 24 hour room service menu. Most nights for the bar closing was around midnight with the latest about 2am
0
Votes
Room Tips
"staying close to the spa was a plus so the walk to and from was simple. Cottages are all amazing."
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"Pool service was atrocious. Basically left to fend for ourselves, took over 25 minutes to get basic drinks."
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"There are not elevators for second floor rooms."
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"We had a room near the pool in building #13 which was very nice."
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