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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
The service was terrible. Staff running in all directions showing how busy they are and not paying attention to customers. We were waiting for a long time to bring us the menu. If you want to sit in the garden they tell you to see...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 327catalina
Response from Pete S, Director of Rooms at Stanford Park HotelResponded 27 May 2017
Dear 327Catalina,
Thank you for sharing your insight into your recent stay. I would like to follow up with your personally in order to best understand your feedback and ensure that we use it constructively to improve our service and operations. My contact information is...More
I brought my son up to see the Stanford campus and had the pleasure of resting my head in your hotel overnight. After a week of business travel, it was such a pleasure to stay at this property. It was clean, comfortable and had attention...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank eileenw248
Response from Pete S, Director of Rooms at Stanford Park HotelResponded 27 May 2017
Dear eileenw248,
I hope that the rest of your tour was just as successful as here and that if your son chooses Stanford we can welcome you for many visits in the future. One of the great pleasures of being so close to campus is...More
My wife and I had a great getaway at the Stanford Park Hotel. Excellent place with very nice rooms, great grounds, a nice pool and hot tub, and an excellent bar and great restaurant (Menlo Grill). Nicely located a short walk to the Stanford Shopping...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank markeN9346IW
Response from Pete S, Director of Rooms at Stanford Park HotelResponded 27 May 2017
Dear markeN9346IW,
We look forward to welcoming you back for another visit. I am so glad that this one was so memorable. When you visit again, please let us know if you would like to try our complimentary "borrow a bike" program. As you said,...More
Yesterday 5/17 At 9:50 a.m. I called the front desk for bell service and my car from valet parking. By 10:30 having received no response I loaded my father and our baggage onto his wheelchair and went down to the lobby. No car, no one...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank 218deedeet
Response from Pete S, Director of Rooms at Stanford Park HotelResponded 27 May 2017
Dear 218deedeet,
Please accept my most heartfelt apologies for the lapse in service you experienced during your most recent visit. It is certainly not the type of memory we want any of our loyal guests taking away from the property. I assure you that we...More
We have stayed at the Stanford Park Hotel several times and we are always impressed. The hotel is close to the University and Menlo Park making it easy to get everywhere we want to go. The quaint atmosphere makes the hotel comfortable with the feeling...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank jennifercV1129BY
Response from Pete S, Director of Rooms at Stanford Park HotelResponded 27 May 2017
Dear jennifercV1129BY,
I am so glad that you have found your "home away from home" in Northern California! I am always thrilled when guests return to the property and look forward to welcoming you back again when you next visit Silicon Valley. We love getting...More
They may have a shuttle for graduation weekend, but normally they do not. Please call the hotel, or their awesome limousine driver, Sergey (4155171348) who would be able to arrange whatever you need.
Response from Patrick_J_Lane | Property representative |
Electronic safes are provide in each guestroom. These safes are programmable by our guests so that access is limited by the code that your personally select.
