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The Hotel lobby is really nice and minimalist. room are spacious and nice. less thing is really difficult to find restaurants, you should drive approx. 5 min to nearest small city or 5 min drive for in n out burgers and a bit noisy of...More
My 16-year old daughter was stranded in San Francisco for two nights after her flights were canceled. Maria, the manager, and Hannah,at reservations, went out of their way to accommodate my daughter. Maria, agreed to let her check into the hotel by herself (under 18s...More
Thank Valaya G
Response from GeneralManagerAloft, General Manager at Aloft San Francisco AirportResponded 6 February 2018
Dear Valaya G,
We are so appreciative for your kind words and raving reviews for our staff, Maria. We are very thankful for your continuous loyalty for our brand that you and the family really enjoyed your stay during the time needed. I am proud...More
This hotel feels like it's trying to attract trendy cool hipsters to an industrial modern pseudo-bar scene (dim lighting, communal tables, pool table, board & arcade games, loungey seating). But I don't really think the concept works when you're basically sitting in a hotel lobby....More
Response from GeneralManagerAloft, General Manager at Aloft San Francisco AirportResponded 6 days ago
Hello nijunihk, thank you for your feedback for your recent stay. The Aloft is a unique brand that covers a limited service space in the hotel industry, we understand our limitation with food options at the bar. We are glad you were able to enjoy...More
I was really looking forward to staying at this Starwood property, loving so many of their brand hotels, this aloft brand seemed Fresh and new so I was excited to give it a try! My first impression checking out the front desk and lobby area...More
Response from GeneralManagerAloft, Guest Relations Manager at Aloft San Francisco AirportResponded 1 week ago
Dear elizacass, we apologize we seemed to fall short from your expectation, we definitely appreciate your SPG loyalty and trust that your Gold membership is much appreciated at the hotel. We will follow up with your comments on the staff friendliness but also appreciate your...More
Response from GeneralManagerAloft | Property representative |
Hello, we won't be able to guarantee early check in however if you are welcome to come by in the morning and mostly we can rush a room for you. Bart station is 10 minutes walking distance and allow at least 45 minutes going... More
Hello, we won't be able to guarantee early check in however if you are welcome to come by in the morning and mostly we can rush a room for you. Bart station is 10 minutes walking distance and allow at least 45 minutes going down town. Hope this helps. Thank you.