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The Westin San Francisco Airport

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The Westin San Francisco Airport
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366 Reviews from our TripAdvisor Community

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Showing 333: English reviews
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Richmond, Virginia
Reviewed yesterday NEW

The bed was clean, and there were no bed bugs. That was all the good things we can say about this hotel. The staff were rude, and does not want to be there. We came in late, and just wanted to check-in and go to bed. The check-in staff was lackluster, which meant that we stood and waited in a...

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Helpful?
Thank JasonC1833
Tampa Bay
HOTEL’S FAVOURITE REVIEW
Reviewed 25 October 2016

After reading some of the reviews, I wasn't sure what to expect but we stayed 2 nights on a stopover to Hawaii and really enjoyed our stay. Are the rooms a little dated? Yes (the bathrooms could use an update) but aside from that, which honestly did not bother us as we went to San Fran and spent little time...

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Helpful?
1Thank Brisbeachmom
About Hotel's Favourite Review
Patricia A, Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Brisbeachmom, Thank you for sharing your experience at the Westin SFO. I am thrilled that you were able to relax and refresh while here and experience the lovely lobster dinner close by. I know it is a local favorite. We look forward to having you again as our guest and should you need any assistance please don't hesitate to...

Palm Harbor, FL
Reviewed yesterday NEW

We visited the Westin San Francisco Airport for a quick and needed getaway weekend. I had reached out to the hotel staff ahead of our visit to get their assistance on a room with a view of the bay and planes. Eve, a Westin Specialist at the hotel, was very accommodating. She was able to help block us into a...

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Helpful?
Thank Tim_R
San Diego, California
Reviewed 4 days ago NEW

Working an Event (April 2017) at this hotel. Food, meeting rooms, General session in ballroom all excellent with staff attentive in cleaning after sessions/meetings. The biggest plus from the eyes of the event planning team is that they provided complimentary floral (tulip) arrangements COMPLIMENTARY! a WOW moment! Latiecia the CSM was darling with hands on all the event! Thanks so...

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Helpful?
Thank kwdestinations
Reviewed 4 days ago NEW

We were snowed in at Lake Tahoe. We called early on the morning of check in to advise them a storm had come in through the night and the roads were closed. They refused to work with us and charged us $200 for not showing up. We tried to work with the supervisor but she was rude and inflexible. I've...

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Helpful?
Thank LeRoy R
Patricia A, Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear LeRoy R, Thank you for sharing your experience. I am disapointed to hear this. I most certainly want to work with you on this. I am sorry that this is the first I have heard of your situation. Can you please email me at parp@westinsfoairport.com and I would love to speak with you or please call the hotel directly...

Portland, Oregon
Reviewed 1 week ago

Great Swimming Pool. Nice food options inside the facility and easy access to airport were the highlights of the hotel. Our room was unfortunately right next to a VERY noisy elevator and my wife couldn't catch a night of sleep. I guess that I understand how we got a discount on the room. We also used the room service for...

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Thank Florian H
Fort Lauderdale, Florida
Reviewed 2 weeks ago

Very pleasant stay, for sure I'll come back, Restaurant had good breakfast , hotel temperature was acceptable, all hotel members where very friendly and courtesy shuttle to Airport A+++ , pool area and all common area clean and nice.

Review collected in partnership with this hotel
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Thank dennisco52
Auckland
Reviewed 2 weeks ago

Great one night stay in this hotel. Check in was efficient and quick and the person on the counter was very helpful. Room was clean and tidy and I had no issues with it. Bed was comfortable. Hotel was in a good location. Really close to the airport which was great as I had a late flight arrival that night....

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Thank mjs_nz
San Jose, California
Reviewed 2 weeks ago

I was disappointed by the night hotel manager Cathy's attitude and demeanor. We were about 15 of us meeting at the hotel for a 40th anniversary high school reunion. On Friday night, we had to put up with a fellow guest who went 'postal' on us, yelling and screaming at midnight. On Saturday night, the manager's attitude has made sure...

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1Thank givememyscrnname
LeanneB_86
Reviewed 2 weeks ago

We were delayed leaving Sydney by 3 hours which meant we missed our connecting flight from San Francisco to Vancouver. Because our flight wasn't on the same ticket it was our responsibility to book accommodation. After some research we ended up booking the Westin San Francisco Airport because they were the cheapest and had good reviews. They have a free...

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Thank LeanneB_86

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Alfiere
Cuisines: Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. Less than .5 mile away from San Francisco International Airport, we offer a free shuttle to and from the airport. ... more   less 

Additional Information about The Westin San Francisco Airport

Address: 1 Old Bayshore Hwy, Millbrae, CA 94030-3120
Region: United States > California > Millbrae
Price Range: $191 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Francisco Airport 4*
Number of rooms: 393
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Also Known As:
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Francisco Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We really prefer the rooms on the bay side that also have a view of the runways”
Tim_R, 26 Apr 2017 | Read review
“If in a runway view room, it can be noisy with take off and landing. Some people enjoy that, but, For quiet room ask for rooms 22/24/26”
kwdestinations, 23 Apr 2017 | Read review
“Only three devices on Wifi. That is an odd limit.”
719florianh, 19 Apr 2017 | Read review
“ask for water view”
MelbourneDes, 6 Apr 2017 | Read review
“Bay view rooms are nice, but more expensive.Other rooms have a partial bay view.”
mlaustreng, 1 Apr 2017 | Read review
5 of 5