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Best Western Plus Brookside Inn

CancelonUS$125*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$304*
US$125*
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US$135*
US$135*
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Best Western Plus Brookside Inn
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202 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Home Usa
Reviewed 5 days ago NEW

Everything is the Bay Area is expensive and though this place is slightly less than some others, "you get what you pay for" rang true. The old hotel lobby is being remodeled and construction is underway, with noise and dust everywhere. A temporary lobby has been set up at another door, but there is no space there and you must...

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Helpful?
Thank CaseyfromBoston
Management response:

Thank you for comments regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope...

cedar ridge california
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I stay at Best Western Brookside when I come to the Bay Area. It is centrally located to family, bingo halls, the SAP center. The In-and Out restaurant is open late for great burgers. Starbucks is close, great restaurants with-in two miles. The room is always comfortable, quiet even though it's close to the freeway, which is also a advantage....

Review collected in partnership with Best Western
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Helpful?
Thank katie1388
About Hotel's Favourite Review
Oroville, California
Reviewed 2 weeks ago

Room of over really noisy kids playing and run in the room overall everything was nice and just fine very nice breakfast this best Western is being remodeled but everything was safe and clean we had a nice day

Review collected in partnership with Best Western
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Helpful?
Thank 728glennd
Campbell River, Canada
Reviewed 2 weeks ago

The breakfast buffet was excellent. The hotel offered a free happy hour which included wine and food. Also very good. Didn't have to go out for dinner. Staff were very courteous, rooms was good size and quite quiet. Good choice!

Review collected in partnership with Best Western
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Helpful?
Thank Ron P
SAN CLEMENTE, United States
Reviewed 3 weeks ago

Good hotel, but he wifi in the room did not work. Could not be fixed the first evening and was not fixed when I left 4 days later. POOR! There was a work around which was to use a Cat 5 cable Service persons was very nice and everyone worked to please me during my stay.

Review collected in partnership with Best Western
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Helpful?
Thank philiphS1494OP
OCEANSIDE, United States
Reviewed 4 weeks ago

This Motel is under construction. Parking is very limited. Rooms are noisy and dark. The room we were in had NO Internet, Very Dark and the Bed needs to be retired. One of the worst Motels I have stayed at in a VERY long time. I should have read the reviews before I booked. All of them are true. If...

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Helpful?
Thank Mark J
Petaluma, California, USA
Reviewed 4 weeks ago

Booked room week in advance. At no time was I told hotel undergoing construction or limited parking. Nothing is listed on their website, either. Arrived at hotel and there was no parking in the lot or in the street. Asked desk clerk where I should park and was told, I don't know. Asked for a refund because there was no...

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Helpful?
Thank CAROLYN M
Newport Beach, California
Reviewed 4 weeks ago

Usually I can depend on Best Western for quality. This BW had a bed that sank to middle & was lumpy. Bedspread was stained. Room smelled. Construction going on caused inadequate parking. Dirty sock in room.

Review collected in partnership with Best Western
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Helpful?
Thank R6693TRAnony
Reviewed 14 April 2017

This is not a Best western Plus as advertised. Maybe it will be but its still having a lot of construction on it. You have to go the the shady side of the building to get to the stares to the 2nd floor. The hall smells like Skunk weed (Marijuana) and we had people screaming down the halls during both...

Review collected in partnership with Best Western
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Helpful?
1Thank stevelP423GI
Sacramento, California
Reviewed 9 April 2017

Night Office Manager was so rude and didn't care what I had to say. She didn't answer the phone when I got to my room minutes later asking for someone to fix the AC. Later the next day I found that the Day Office Manager was great, super friendly and was on top of it when I asked for assistance....

Review collected in partnership with Best Western
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Helpful?
1Thank brittanyc456

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the ideal location for your Northern California vacation or Silicon Valley Business trip. ... more   less 

Additional Information about Best Western Plus Brookside Inn

Address: 400 Valley Way, Milpitas, CA 95035-4136
Region: United States > California > Milpitas
Price Range: $140 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Brookside Inn 3*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Best Western, Travelocity, Hotwire, Priceline, Cancelon, HotelQuickly, TripOnline SA and HotelsClick so you can book your Best Western Plus Brookside Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Brookside Hotel Milpitas
Best Western Milpitas
Milpitas Best Western
Hotel Style:
#1 Romantic Hotel in Milpitas
#2 Best Value Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Brookside Inn staff and other travellers.
1 question
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Honolulu, Hawaii
over a year ago

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Questions? Get answers from Best Western Plus Brookside Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all costs”
markj557, 27 Apr 2017 | Read review
“Close to San Hose”
devrasshi, 27 Nov 2016 | Read review
“Ground floor on the front side have a patio walkway and water pressure was great!”
momm660, 3 Sep 2016 | Read review
“Get a second floor room. 2nd floor noise is loud in 1st floor rooms and will wake you up.”
Fuss56, 6 Jan 2016 | Read review
“some downstairs have patio doors outside but if anyone is above you prepare for noise!”
NWGAL61, 30 Jul 2015 | Read review
5 of 5
Cancelon
US$125* /night
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Hotels.comUS$135
Orbitz.comUS$135
AMOMAUS$304
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*Disclaimer
Prices are for 1 room, 2 adults
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