We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton San Jose Hotel

Save
Traveller (141)
Room & Suite (85)
Pool & Beach (16)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent31%
  • Very good43%
  • Average19%
  • Poor3%
  • Terrible4%
Travellers talk about
“san jose”(69 reviews)
“the club lounge”(11 reviews)
“front desk”(46 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (365)
There are newer reviews for Sheraton San Jose Hotel
See the most recent reviews
Filter reviews
339 results
Traveller rating
109
141
63
13
13
Traveller type
Time of year
LanguageEnglish
More languages
109
141
63
13
13
Show reviews that mention
All reviewssan josethe club loungefront desksilicon valleybusiness hotelbed was comfortablelarge roomvery nice hotelbusiness tripcabanabistrointernetfreewaygymsjcbaytoiletries
FilterEnglish
Updating list...
11 - 15 of 339 reviews
Reviewed 4 October 2017 via mobile

Hotel featured a private covered garage parking assigned to room. The garage has a private stairs to your room. The room features a kitchen with a refrigerator and microwave. The room has a living room that provides a pull out to convert into a full...More

Thank nlasvegas
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 16 October 2017

Thank you, nlasvegas, for taking the time to share your feedback with us and our future guests. We're happy to know that you enjoyed your stay in one of our cabanas and we look forward to your next stay with us.

Reviewed 7 September 2017

I stayed here for 13 days. The staff was very attentive, they made me feel at home. Some areas would benefit from a refresh. The cabana concept for a hotel so close to an airport to to have a resort type of setting is interesting....More

Thank Ramon P
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 9 September 2017

Ramon P, We appreciate your feedback and thank you for choosing to stay with us. I am pleased to know that you felt at home here and that our team was attentive to your needs. We will share your input with the appropriate staff so...More

A TripAdvisor Member
11
Reviewed 3 September 2017 via mobile

I am a loyal SPG Gold member (1 stay away from Platinum) and travel to different hotels in the bay area every weekend so I've visited many hotels but have never been so dissatisfied with one. Enough to create a TripAdvisor account and finally review...More

1  Thank A TripAdvisor Member
Response from rlangley, Front Office Manager at Sheraton San Jose HotelResponded 4 September 2017

Thank you for taking the time to share you experience. I'm sorry we were not able to exceed your expectations. I'm not certain how the over-authorization occurred on your debit card but I will definitely look into it. You are correct, we do hold a...More

Reviewed 8 August 2017

I stayed at this hotel for almost a month and was pleased to see that most of the front desk staff and the Sheraton club staff were able to recall my name (a rarity in large hotels). I had a balcony in my room with...More

Thank cashish11
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 15 August 2017

Thank you, Cashish11, for staying with us. We are happy to know that you were very pleased with our services for the duration of your stay. We will share your comments about the food with the appropriate teams for improvement. Thank you so much for...More

Reviewed 23 June 2017

I am here again this week on a trip and I just wanted to do another quick review of the bar in this hotel. This time, it is a little negative and I am deducting 2 stars for that - Temperatures have been hovering around...More

Thank Sunil Kumar K
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 24 June 2017

Sunil, Thank you for your feedback. We are working on the AC unit for the bar (the technician is actually in there now as I am writing to you). I appreciate your patience as we work through this heat wave, to fix this on-going issue...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Heated pool
Details
Price range
US$132 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$132 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (141)
Room & Suite (85)
Pool & Beach (16)
Dining (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
maritaysa
9 September 2015|
AnswerShow all 2 answers
Response from Dylan Z | Reviewed this property |
Uber, ask the hotel for shuttles service, I think they can provide that
0
Votes
Room Tips
"Don't buy up to the concierge level. It is NOT worth it"
Read review
"Club level rooms might not have mini fridges. Rooms have balconies, get a room with a balcony facing the..."
Read review
"Ask for a room away from the freeway side on a high floor"
Read review
"Don't spend extra for the concierge lounge - it's not worth it"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing