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Hilton Garden Inn San Jose/Milpitas

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Hilton Garden Inn San Jose\/Milpitas
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456 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Ashland, United States
Reviewed 9 November 2016

This hotel is quite convenient to my offices as well as restaurants and freeways. They are definitely needing room updates though. The wifi is a bit iffy and requires you to re-logon even during your 24 hour complimentary period

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank V C
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear V C, Thank you for taking time to leave us a review on Trip Advisor for your recent stay with us at Hilton Garden Inn Milpitas. We are glad that you like our location. I apologize that we did not meet your expectation with our room but I would like to let you know that we are in process...

Milpitas, United States
Reviewed 6 November 2016

Great location for runners as it's across the street from the Coyote Creek Trail. There's a Starbucks within walking distance too. Also a Walmart within walking distance for travel necessities and such.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brian M
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Brian M, Thank you so much for sharing your kind words about your recent experience at our hotel. We are delighted to hear that our hotel was the prefect one for your need. We hope to have you with us in near future. Best regards, Murat K. Assistant General Manager

Reviewed 6 November 2016

The room was in very poor condition, the bathroom taps leaked, the bed was extremely hard, and had a strange 'mattress topper' that was very rough. Also the bed was supposed to be adjustable (in terms of firmness) but that didn't work. The sheets were not great quality - quite rough. I really found the room unpleasant. I asked to...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lauriew509
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear lauriew509, Thank you so much for taking time to leave us a review on Trip Advisor. I apologize that we were not able to meet your expectation with our rooms but I would like to let you know that we are in process of upgrading our rooms with brand new beds to exceed our guests' need. We hope that...

Tel Aviv, Israel
Reviewed 3 November 2016 via mobile

Great location. Near by good restaurants and shopping center. The staff is warm and provide an excellent service. Breakfast is great as well. I have been visiting this hotel for the last 10 years and will continue to do so.

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Helpful?
Thank Guy F
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Guy F, Thank you kindly for taking the time to review your stay with us and being a loyal guest. Our team is very happy to hear you had an overall great experience. We are glad the breakfast was great. We look forward to welcoming you back again on your next visit to Hilton Garden Inn Milpitas. Best regards,...

San Jose, California
Reviewed 2 November 2016

Lovely room and location. Restaurants of many ethnic background's you can even walk to! The Hotel staff were really accommodating. We have breakfast both nights and the breakfast was amazing build-to-order omelettes and random of their little snacks.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank baon435
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Baon435, Thank you for saying with us at Hilton Garden Inn Milpitas. We are delighted to hear you had an overall great experience especially at our restaurant and enjoyed our location as well as our comfortable accommodations so much. We appreciate your kind words and hope to see you again soon. Best regards, Murat K. Assistant General Manager

Santa Clara, California
Reviewed 2 November 2016

I stayed here 10+ years ago and remember it being relatively new, fresh and clean. It's fairly clear they haven't done anything since beyond vacuuming the floors. Fairly dated, okay a few updates here and there, extra plugs for phones and such, but the big things have been allowed to run down a bit. On top of this prices were...

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Helpful?
Thank jondf
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Jondf, Thank you for taking the time to share your experience. We are disappointed to hear we did not meet your expectations during your recent stay with us. We would like to let you know that we are in process of renovating our rooms right at this moment to exceed our guest expectation. We hope you might consider staying...

Reviewed 2 November 2016

I would stay here again just because of the staff. They were friendly and helpful. The rest of the hotel was also very nice but the staff outdid themselves! Iryna picked me up at the airport and told me all about the hotel and was very welcoming. Once there, everyone was great. So nice to feel so welcomed when traveling...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kathy C
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Kathy C, Thank you so much for your kind words about our hotel and for choosing to stay with us when you travel to Milpitas. We are happy to hear the staff is consistently helpful especially Iryna and the location works well for you. Look forward to welcoming you back again soon. Best regards, Murat K. Assistant General Manager

Raleigh
Reviewed 31 October 2016

This hotel is under renovation and not living up to the Hilton standard. When I checked into my room around midnight, the shower didn't have a curtain and the sink was backing up so much that it couldn't be used because it didn't drain at all.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank al3g
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear al3g, Thank you for staying with us and leaving your feedback. We are very sorry for the inconvenience caused by renovation at our hotel. We understand how frustrating not having room ready and meet your expectation. We hope that your will give us a second change in near future. Murat K. Assistant General Manager

Tokyo, Japan
Reviewed 29 October 2016

One of my favorite hotels in town - I've probably stayed here about a dozen times. In my latest stay, Cinthia at the front desk was very helpful. Many thanks! Despite this, I would have to give only three stars to this hotel, since WiFi was extremely unstable, and even when connected, the internet connection was very slow. Don't expect...

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Helpful?
Thank KamuranaZwei
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear KamurabZwei, Thank you for staying with us and being a loyal guest. We are glad that Cinthia was a great help during your stay. I apologize that the internet was nor working properly in your room. I will address Wi-Fi issue to our Engineering department to make sure that our future guests will not have same problem you had....

Reviewed 26 October 2016

Check in was a breeze, very airy and well laid out lobby. Friendly and courteous staff. The room I would say was average and had a slight musty smell. Bar and restaurant service were excellent! So too were the choices of premium drinks and food.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Wayne A
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Wayne A, Thank you very much for choosing our hotel when you travel to Milpitas for business. We couldn't be more pleased to hear that check in was easy process and the staff was friendly and courteous. I apologize that we did not meet your expectation with our rooms but I would like to let you know that we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn San Jose/Milpitas

Address: 30 Ranch Drive, Milpitas, CA 95035
Region: United States > California > Milpitas
Price Range: $176 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Jose/Milpitas 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Hilton Garden Inn San Jose/Milpitas Hotel Milpitas
Hilton Garden Inn Milpitas
Hilton Milpitas
Milpitas Hilton
Hotel Style:
#1 Best Value Hotel in Milpitas
#3 Business Hotel in Milpitas
#4 Family Hotel in Milpitas
#4 Romantic Hotel in Milpitas
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Questions & Answers

Questions? Get answers from Hilton Garden Inn San Jose/Milpitas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My odd numbered room faces away from the freeway. If doing app checkin, choose rooms inside the "L" to avoid the freeway.”
 of 5 bubbles jondf, 2 Nov 2016 | Read review
“Rooms facing the pool are best, but avoid room #237 as it is facing the air-condition from the kitchen below...”
 of 5 bubbles Toby_Bayern, 13 Oct 2016 | Read review
“all the rooms are same so it dosent mater which one you chose and the view is almost simillar”
 of 5 bubbles shahids001, 30 Aug 2016 | Read review
“Avoid the king room with adjustable bed.”
 of 5 bubbles dans895, 3 Aug 2016 | Read review
“Rooms facing the pool or interior parking lot are quieter”
 of 5 bubbles chicagomember, 29 Jul 2016 | Read review
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