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Hilton Garden Inn San Jose/Milpitas

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451 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn San Jose/Milpitas
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Showing 427: English reviews
Santa Clara, California
Reviewed 2 November 2016

I stayed here 10+ years ago and remember it being relatively new, fresh and clean. It's fairly clear they haven't done anything since beyond vacuuming the floors. Fairly dated, okay a few updates here and there, extra plugs for phones and such, but the big things have been allowed to run down a bit. On top of this prices were...

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Helpful?
Thank jondf
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Jondf, Thank you for taking the time to share your experience. We are disappointed to hear we did not meet your expectations during your recent stay with us. We would like to let you know that we are in process of renovating our rooms right at this moment to exceed our guest expectation. We hope you might consider staying...

Reviewed 2 November 2016

I would stay here again just because of the staff. They were friendly and helpful. The rest of the hotel was also very nice but the staff outdid themselves! Iryna picked me up at the airport and told me all about the hotel and was very welcoming. Once there, everyone was great. So nice to feel so welcomed when traveling...

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Helpful?
Thank Kathy C
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Kathy C, Thank you so much for your kind words about our hotel and for choosing to stay with us when you travel to Milpitas. We are happy to hear the staff is consistently helpful especially Iryna and the location works well for you. Look forward to welcoming you back again soon. Best regards, Murat K. Assistant General Manager

Raleigh
Reviewed 31 October 2016

This hotel is under renovation and not living up to the Hilton standard. When I checked into my room around midnight, the shower didn't have a curtain and the sink was backing up so much that it couldn't be used because it didn't drain at all.

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Helpful?
Thank al3g
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear al3g, Thank you for staying with us and leaving your feedback. We are very sorry for the inconvenience caused by renovation at our hotel. We understand how frustrating not having room ready and meet your expectation. We hope that your will give us a second change in near future. Murat K. Assistant General Manager

Tokyo, Japan
Reviewed 29 October 2016

One of my favorite hotels in town - I've probably stayed here about a dozen times. In my latest stay, Cinthia at the front desk was very helpful. Many thanks! Despite this, I would have to give only three stars to this hotel, since WiFi was extremely unstable, and even when connected, the internet connection was very slow. Don't expect...

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Helpful?
Thank KamuranaZwei
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear KamurabZwei, Thank you for staying with us and being a loyal guest. We are glad that Cinthia was a great help during your stay. I apologize that the internet was nor working properly in your room. I will address Wi-Fi issue to our Engineering department to make sure that our future guests will not have same problem you had....

Reviewed 26 October 2016

Check in was a breeze, very airy and well laid out lobby. Friendly and courteous staff. The room I would say was average and had a slight musty smell. Bar and restaurant service were excellent! So too were the choices of premium drinks and food.

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Helpful?
Thank Wayne A
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Wayne A, Thank you very much for choosing our hotel when you travel to Milpitas for business. We couldn't be more pleased to hear that check in was easy process and the staff was friendly and courteous. I apologize that we did not meet your expectation with our rooms but I would like to let you know that we...

Reviewed 26 October 2016

The overall stay was pleasant. The beds were very comfortable. The hotel was clean and the staff was really friendly. The location was decent and there were several restaurants within walking distance.

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Helpful?
Thank corissac662
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Corissac662, Thank you so much for choosing our hotel for your special day. We are delighted to hear you found our beds comfortable and the hotel was clean and staff was very friendly. We hope to welcome you back again someday in the near future. Best regards, Murat K. Assistant General Manager

Fort Bragg, California
Reviewed 19 October 2016

This is one of the VERY FEW hotels that actually has Handicap Accessible rooms close to the entrance. Most (including other Hilton properties) send the handicapped to the end of the hall, as far from the elevator and entrance as possible. Room needed updating (which they were actually starting). Staff was pleasant and helpful. Breakfast--excellent and no issues getting a...

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Thank EminenceGrise2014
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear EminenceGrise2014, Thank you very much for taking the time to share your positive experience. We couldn't be more pleased to hear that you enjoyed our handicapped rooms and staff was pleasant and helpful. We will certainly share your feedback with our team. We hope to welcome you again in the near future. Best regards, Murat K. Assistant General Manager

Bum funk, AZ
Reviewed 17 October 2016

Yes there are notices around the property apologizing for incovenience due to remodeling. However, one does not expect to be woken before 8a on a SATURDAY by the sound of debris hitting the bottom of an empty metal dumpster. To make matters worse, the construction team was in full use of one of the two passenger elevators, which caused an...

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Helpful?
Thank allenl155
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear allen155, Thank you so much for staying with us and sharing your experience at TripAdvisor. We apologize that you were awaken during your stay due to our renovation noise. We would like to let you know we have addressed your issues with our designated team to make sure our future guest will not be bothered during their stay as...

Vancouver, Washington
Reviewed 17 October 2016

The staff was extremely accommodating. I booked a block of rooms for out of town guests to my destination wedding and Malou helped me out so much. My husband and I stayed there for our wedding night and the first two nights of our honeymoon and they made the room look beautiful for us. It was clean and spacious. Everything...

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Helpful?
Thank beckymae69
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear beckymae69, Thank you so much for taking the time to share your positive experience and choosing to stay with us for your special day. We are so happy to hear you were WOWed by our staff from each department you came across especially Malou. We always aim to deliver exceptional service and appreciate you letting us know we succeeded...

Munich, Germany
Reviewed 14 October 2016

First time staying in the Hilton Garden Inn. On the upside, the location at Ranch Drive is very convenient for going to quite some restaurants. And if going to Tasman drive, you are avoiding most of the morning traffic. The staff is very nice and helpful in the complete hotel.They are eager to help and very friendly. The breakfast is...

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Helpful?
Thank Toby_Bayern
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Toby_Bayern, Thank you for sharing your experience on TripAdvisor. We are pleased to hear you chose our hotel while in town for your recent stay. We're also pleased to hear the location worked out well and the staff was nice and helpful. We look forward to welcoming you back on your next visit to Hilton Garden Inn Milpitas. Best...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn San Jose/Milpitas

Address: 30 Ranch Dr, Milpitas, CA 95035-5103
Region: United States > California > Milpitas
Price Range: $146 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Jose/Milpitas 3*
Number of rooms: 161
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Priceline, Hotels.com, Cheap Tickets, Odigeo and Travelocity so you can book your Hilton Garden Inn San Jose/Milpitas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Jose/Milpitas Hotel Milpitas
Hilton Garden Inn Milpitas
Hilton Milpitas
Milpitas Hilton
Hotel Style:
#1 Best Value Hotel in Milpitas
#3 Business Hotel in Milpitas
#4 Romantic Hotel in Milpitas
#4 Family Hotel in Milpitas
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Questions & Answers

Questions? Get answers from Hilton Garden Inn San Jose/Milpitas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My odd numbered room faces away from the freeway. If doing app checkin, choose rooms inside the "L" to avoid the freeway.”
 of 5 bubbles jondf, 2 Nov 2016 | Read review
“Rooms facing the pool are best, but avoid room #237 as it is facing the air-condition from the kitchen below...”
 of 5 bubbles Toby_Bayern, 13 Oct 2016 | Read review
“all the rooms are same so it dosent mater which one you chose and the view is almost simillar”
 of 5 bubbles shahids001, 30 Aug 2016 | Read review
“Avoid the king room with adjustable bed.”
 of 5 bubbles dans895, 3 Aug 2016 | Read review
“Rooms facing the pool or interior parking lot are quieter”
 of 5 bubbles chicagomember, 29 Jul 2016 | Read review
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