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Ayres Suites Mission Viejo

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356 Reviews from our TripAdvisor Community

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There are newer reviews for Ayres Suites Mission Viejo
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Showing 352: English reviews
Brighton
Reviewed 8 September 2016

The people working here make up for the average hotel fare. Rooms were dark, perhaps a California energy regulation. Putting on makeup is impossible in the dim light. Bring a mirror and sit by the window. Arrived half hour before Happy Hour ended food was gone, Bud, Bud Light were beer offerings also several wine selections. Breakfast was typical scrambled...

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Helpful?
Thank shinest
AyresHotels, General Manager at Ayres Suites Mission Viejo, responded to this review

Dear shinest, Thank you so much for the valuable feedback you have provided ourselves and fellow travelers with. It is a delight that you enjoyed the service that our attentive team offers. Nevertheless, I regret that our guestrooms and layout left much to be desired and that our complimentary amenities were not up to par. We will certainly address the...

Lee's Summit, Missouri
Reviewed 5 September 2016 via mobile

Friendly staff, rooms are clean & comfortable. Free breakfast but not a lot of variety. Price is reasonable. Curtains keep room dark. No slip surfaces. Need transportation as hotel is on busy roadway, but rooms are quiet. Beds are comfortable. Towels are clean & soft.

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Helpful?
Thank EireLover_13
AyresHotels, General Manager at Ayres Suites Mission Viejo, responded to this review

Dear EireLover_13, Thank you so much for the great review you have shared regarding your experience at our hotel. Your warm compliments concerning our team, the cleanliness of our hotel and the accommodations we offer are greatly appreciated. Also, thank you for sharing your concerns. We look forward to serving you again soon. Sincerely, Dean Birtles General Manager

Reviewed 31 August 2016

On my last visit; August 29, I arrived with my bags ahead of check-in and without a word, the manager and office staff saw me coming and checked me in and handed me room keys...While I stay here on business often, it was unexpected and I was delighted at the personalized service given. This place is amazing, the staff wonderful...

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1Thank Deborah S
Fort Lauderdale, Florida, United States
Reviewed 30 August 2016

We enjoyed this hotel because it was near family and was convenient to the freeway to get around, The common areas and rooms are nicely furnished and the beds are super comfortable. The breakfast is nice and is included, but is nothing very special. If visiting Mission Viejo or Rancho Santa Margarita, this is a great place to stay.

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Thank Kim K
Reviewed 22 August 2016

Very happy overall, especially the folks at the front desk. They were to a person very helpful and cheery. Breakfasts are very good and plentiful. Could you, though, incorporate some sugarless cereals in the menu? Room was airy and comfortable but the lighting is just a bit dim in the room itself; otherwise the lighting (desk, bathroom) is more than...

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Thank Tom S
Phoenix, Arizona
Reviewed 15 August 2016

I cannot get into too many details based on a one night stay. However, it was a very nice hotel, clean and a nice location in the Mission Viejo area. The hotel is decorated very nice with a traditional theme. We did not use the pool, but walked over to the area, again, very nice...with a hot tub too. (note...

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Thank Sharon P
Henderson, Nevada
Reviewed 15 August 2016

This is a very nice hotel. It is very clean, comfortable and convenient. There is a small refrigerator, a microwave, coffee maker and a small sink in the room. The price was very reasonable as it also included free continental breakfast. The employees were very nice and helpful.

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Helpful?
Thank IGlzr
AyresHotels, General Manager at Ayres Suites Mission Viejo, responded to this review

Dear IGlzr, Thank you for taking the time to review our hotel. Your valuable insight is greatly appreciated. I am happy that you enjoyed your stay, the value of our hotel, and that our optimal location met your needs. We look forward to serving you again. Sincerely, Dean Birtles General Manager

Reviewed 12 August 2016

During our 4-5-day stay for a wedding, a water main broke and the hotel was without water for most of a day. After the water was "back on" and we returned to the hotel to shower and dress for the wedding, we were not notified that the water was off again. This was very disappointing...

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Helpful?
Thank gold42988
AyresHotels, General Manager at Ayres Suites Mission Viejo, responded to this review

Dear gold42988, Thank you kindly for your candid feedback. Though I regret to see that your experience at our hotel was anything less than exceptional, I truly value the insight you have provided us with. Please accept my most sincere apology with regards to the lack of communication, especially on such an important occasion. We hope that you kindly consider...

Lake Forest, California
Reviewed 10 August 2016

I used to stay in the Ayres Suites or in Ayres Spa because of my work, and always was an excellent service and installations(both), last time I brought my family and spent 5 days in the Spa(Excellent by the way) and then moved to Ayres Suites for another 4 days "What a Bad decision": Carpet smells like Old, you can...

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Helpful?
Thank Fernando0914
AyresHotels, General Manager at Ayres Suites Mission Viejo, responded to this review

Dear Fernando0914, Thank you for taking the time to share your feedback and loyalty to our collection with us. While I wish you had a better experience at our hotel, it is feedback like this that we learn from and use to make improvements. We work hard to redefine hospitality, and it's apparent in this case that we fell short....

McKinney, Texas
Reviewed 10 August 2016

Always have a fine time at the Ayers. My husband and I stay there quite frequently. The staff is fantastic.. Always remember our names. ASk if we need anything. PLUS, the cookies in the evening.. Love this home away from home.

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Helpful?
Thank Julz75070
AyresHotels, General Manager at Ayres Suites Mission Viejo, responded to this review

Dear Julz75070, Thank you so much for taking the time to share you feedback and let others know about your recent stay. We appreciate the loyalty and the kind compliments you have shared. We look forward to serving you again. Sincerely, Dean Birtles General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The charm and elegance of a European Boutique hotel await you at Ayres Suites Mission Viejo! You’ll find all of the luxurious guest rooms at Ayres Suites Mission Viejo are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, microwaves, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Ayres Suites Mission Viejo welcomes travelers to all of the exciting business, recreational, and entertainment attractions South Orange County has to offer. Take in the exquisite views of Saddleback Mountain by hiking or mountain biking on one of the mountain's many scenic hiking trails. Nearby, the Irvine Spectrum offers various entertainment possibilities encompassing shopping, dining, Dave and Buster's video arcade, an IMAX theater and cinema, and the Improve comedy club. ... more   less 

Additional Information about Ayres Suites Mission Viejo

Address: 28941 Los Alisos Blvd, Mission Viejo, CA 92692-5934
Region: United States > California > Orange County > Mission Viejo
Price Range: $194 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Suites Mission Viejo 3*
Number of rooms: 115
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Also Known As:
Ayres Suites Mission Viejo Hotel Mission Viejo
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Suites Mission Viejo staff and other travellers.
2 questions
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Questions? Get answers from Ayres Suites Mission Viejo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay in the side of the building further from the toll road”
 of 5 bubbles pkashinsky, 3 Dec 2016 | Read review
“Only one elevator so a long walk to the rooms at end of hallway.”
 of 5 bubbles shinest, 7 Sep 2016 | Read review
“They are all wonderful and quiet.”
 of 5 bubbles deborahsU2151GK, 30 Aug 2016 | Read review
“Not a good option anymore :(”
 of 5 bubbles Fernando0914, 10 Aug 2016 | Read review
“There are 2 Ayres at this site, I'm sure the Ayres Spa hotel may be newer inside.”
 of 5 bubbles 147debbyr, 1 Aug 2016 | Read review
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