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Hilton Garden Inn Monterey

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#16 of 55 Hotels in Monterey
Certificate of Excellence
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Hilton Garden Inn Monterey
Hilton Garden Inn Monterey
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1,337 Reviews from our TripAdvisor Community

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Showing 1,237: English reviews
SACRAMENTO, United States
Reviewed yesterday NEW

Great for families, kids loved heated pool and spa. Very clean. Internet service was adequate for emails. I have verizon service and it was spotty in the hotel for surfing the web. Made calls from lobby area.

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Thank petercharlesv
Orange County, California
Reviewed 3 days ago NEW

I love this Hotel. They have the best staff I have encountered in many years of travel for work. It is always appreciated when I am greeted by name as soon as I enter the lobby. I will continue to stay at this property whenever I have the opportunity.

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Thank wendypD7165KR
Washington DC, District of Columbia
Reviewed 3 days ago NEWvia mobile

Rooms on the corners are larger than other rooms throughout the hotel. You can stay in a room facing in toward the pool or out toward the surrounding areas. Unfortunately, there is not much to see around the hotel given its location...tree and power lines. Breakfast is not included. It cost $16. However, it is hot and cold buffet. The...

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Thank Iknowtravel2012
Hayward, California
Reviewed 5 days ago NEW

We liked the location of the hotel. Easily accessible to freeways, old downtown, and Cannery row. The room on the first floor was nice and clean. However, the insulation of the room was poor. It was very cold even with the heater blasting. We can also hear all the outside noise.

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1Thank Mike G
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you for sharing the details you have and allowing us the information to better assist with future guests! We apologize for inconvenience experienced on your end, and will look into what positive actions can be complete to correct ASAP. We hope to have you as a guest once again very soon!

Glen Ellyn, Illinois
Reviewed 6 days ago NEW

Very convenient to the airport. Very good restaurant attached (Pacific Grill). Did not like paying $15/day parking. And room tended to be a bit cold. While the door to the room did not open up to the outside directly, the hallway did and it was quite cold in Monterey which impacted the room temperature. Very friendly staff, however. Comfortable room...

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Helpful?
Thank Barb D
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you so much for providing the information and details that shared your experiences here at the hotel, both in the guest room and at our wonderful on-site restaurant, the Pacific Grille. We appreciate you taking the time to provide valuable feedback to assist with present and future guests. We hope to have you again as a guest!

Reviewed 1 week ago NEW

The hotel offers online check-in where you can select your room based on availability prior to arriving, which I thought was neat. All the staff I encountered were friendly and pleasant. The pool/hot tub area has a fire pit where the hotel offered smores. I stayed on the 3rd floor and the balcony was large and private! The room was...

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Helpful?
Thank Donielle B
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you for sharing the details of your stay with us! We appreciate your excellent feedback and hope that inspires other guests to enjoy the stay as much as you!

Shafter
Reviewed 1 week ago

The hotel staff is the best you will ever find!!! Pauline is the most friendliest you will ever meet. Ramad, Lawerence and the other front desk associates are wonderful as well. They all ensure you are 100% satisfied and do everything they can to help assist and make your stay comfortable and enjoyable. I choose this hotel EVERY time I...

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Thank Sandra M
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Fantastic!!! Thank you so much for sharing the details and excellent comments of our staff! We are so proud to boast about a team that consistently provides amazing service and effort day in and day out. We appreciate your information and hope to see you as a guest once again very soon!

Seattle, Washington, United States
Reviewed 1 week ago

Nearby to the ocean, the aquarium and Cannery Row. We had a very nice stay overall at this HGI property which definitely measures up to the overall HGI brand. The big surprise for us was the restaurant, Pacific Grille. The food was excellent as was the service and it was a great value.

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Thank Brian W
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Wonderful, thank you so much for teh excellent response! The on-site restaurant (Pacific Grille) is certainly one of our highlights we are most proud of, as it brings back guests time and time again. Thank you for the wonderful feedback and we hope to see you again soon!

Antioch, California
Reviewed 1 week ago

Overall a great place. The digital check in was great. It let me pick the room I wanted to stay in. The room was very spacious. The bed was very comfortable. The tv was pretty nice too. Didn't spend much time in the room but the tv came in handy when I did stay in. Overall great place. Couple minutes...

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Thank shaneyb0
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you for sharing the details and experience that you had while visiting our property! We love knowing that you enjoyed the digital check-in, which is one of Hilton's excellent ideas to assist the guest in providing him/her the tools for an even smoother stay. We hope to enjoy you as a guest once more!

Castro Valley, United States
Reviewed 2 weeks ago

The main hallway was very cold. So was the floor of our room, since we were over the parking garage. Something needs to be done about the drainage in the garage. It looks like the drains aren't in the places where water pools. Otherwise we enjoy staying there. We've been there several times.

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Helpful?
Thank Charles C
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you so much for staying with us now and in the past! Having loyal guests such as yourself is exactly what we hope, and we appreciate your information regarding the drains. Indeed we were hit quite hard with one of teh biggest storms on record for this area, and it most certainly affected our drainage. We are happy to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Hilton Garden Inn Monterey just completed a full property renovation April, 2013 and sits nestled among majestic Monterey Pines and mature Live Oaks in a dramatic and colorful garden setting. We are conveniently located near California's scenic Highway 1, 1/2 a mile from the beautiful beaches of Monterey Bay, and less than three miles from Monterey Peninsula Airport. Our tastefully appointed hotel guestrooms and suites offer: Individually controlled heating and air conditioning, Private outdoor balcony, In-room refrigerator, microwave and coffee maker, complimentary wired and wireless high-speed Internet access and 42 inch flat screen hi-def TV's.Self-parking is available to all guests for $14/day. ... more   less 

Additional Information about Hilton Garden Inn Monterey

Address: 1000 Aguajito Road, Monterey, CA 93940-4801
Region: United States > California > Monterey County > Monterey
Price Range: $235 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Monterey 3*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hilton Hotels Direct, Travelocity, Priceline, Orbitz, Booking.com and Hotwire so you can book your Hilton Garden Inn Monterey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Monterey Hotel Monterey
Monterey Hilton Garden Inn
Hilton Monterey
Hotel Style:
#8 Business Hotel in Monterey
#9 Family Hotel in Monterey
#11 Romantic Hotel in Monterey
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Monterey staff and other travellers.
12 questions
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6 months ago
Huntington Beach, California
4 months ago

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Questions? Get answers from Hilton Garden Inn Monterey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on a high floor. Some rooms have balconies. If you want one of those...make sure to ask for them.”
 of 5 bubbles UsingCommonSense, 28 Nov 2016 | Read review
“Third floor rooms”
 of 5 bubbles Wallytheplumber30, 8 Nov 2016 | Read review
“The underground parking lot costs $15 a night and is inconvenient.”
 of 5 bubbles Bluebird823, 28 Oct 2016 | Read review
“We had to walk through 3 buildings, through corridors inside, to get to front desk and restaurant. Ask for close to front desk.”
 of 5 bubbles kazMidwest, 18 Oct 2016 | Read review
“Top floor overlooking the pool, no doubt about this”
 of 5 bubbles AVK_75007, 18 Oct 2016 | Read review
5 of 5
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