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Courtyard San Jose South/Morgan Hill

Expedia.comUS$139*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard San Jose South\/Morgan Hill
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142 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Tennessee
Reviewed 1 week ago

My wife and I stayed here on a recent business trip. The place is nice but not worth the premium price that is charged. We were gone most of the day but the room was not serviced. The next to the last day we had to ask for our room to be serviced. On the up side, the staff was...

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Helpful?
Thank BAMA_TJ
Brian M, Manager at Courtyard San Jose South/Morgan Hill, responded to this review

Dear BAMA_TJ, Thank you for taking the time to share your thoughts regarding this issue. This is most certainly not the experience we want any of our guests to have and we appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Brian Murchan Assistant General Manager Courtyard San Jose South/Morgan Hill brian.murchan@pillarhotels.com...

Reviewed 2 weeks ago via mobile

Nothing fancy. Quiet stay and friendly service. Location is excellent right off of 101 about 20 miles south of San Jose. Numerous restaurants and shopping venues within minutes. In and Out right off the parking lot. Only draw backs - paper thin walls....I could hear neighbors late into the night and spa is pressure free and best suited outside.

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Helpful?
Thank Cypressman
Brian M, Manager at Courtyard San Jose South/Morgan Hill, responded to this review

Dear Cypressman, Thank you for taking the time to share your recent experience at the Courtyard San Jose South/Morgan Hill with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time...

Reviewed 4 weeks ago

Good location, very clean. It is right next to highway, and easy to find. Staff was very friendly and acknowledged me every time I walked past. We would definitely stay again in future. Also has a coffee shop downstairs.

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Helpful?
Thank suzannejcm
Brian M, Manager at Courtyard San Jose South/Morgan Hill, responded to this review

Thank you so much for taking the time to complete the Guest Satisfaction Survey during your last stay with us. I am very happy to see that you enjoyed your stay and our staff was able to provide the wonderful service we expect for all of our guests. We look forward to seeing you again very soon and our brand...

Valley Cottage, New York
Reviewed 4 weeks ago via mobile

I always prefer this hotel over the residence inn next door. There is a Nice lobby with a Starbucks. Rooms are Clean and large. Handicapped room doesn't have a tub to contain shower runoff so avoid those rooms.

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Helpful?
Thank ktrebecca
Brian M, Manager at Courtyard San Jose South/Morgan Hill, responded to this review

Thank you so much for taking the time to complete the Guest Satisfaction Survey during your last stay with us. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Morgan Hill. Sincerely, Brian Murchan Assistant General Manager Courtyard San...

Marlborough, Massachusetts
Reviewed 8 February 2017 via mobile

Nice and clean and good location. Lots of restaurants around and decent amenities like pool, Gym and free breakfast if you are through corporate. One issue I had is that the lock on my door did not function and it took three people and two days to fix it but at least they tried.

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Helpful?
Thank S h
Josh M, Manager at Courtyard San Jose South/Morgan Hill, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard San Jose South/Morgan Hill. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Morgan Hill. Sincerely, Josh Mendoza...

Los Angeles, California
Reviewed 24 January 2017

This place is tucked in behind the In N Out. My biggest complaint is the bed/linens seem to have seen better days. The sidewall of the bed room #324 was broken down, and needs to be replaced. Linens came off of mattress during my stay, not a pretty old mattress to put it nicely. The WiFi is dreadfully slow, and...

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Helpful?
3Thank GerryKurl
Josh M, Manager at Courtyard San Jose South/Morgan Hill, responded to this review

Dear GerryKurl, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Josh Mendoza Operations Supervisor Courtyard San Jose South/Morgan Hill josh.mendoza@pillarhotels.com 4087826034

Los Angeles, California
Reviewed 29 December 2016

This was my third time staying at this hotel. Until now, I have considered Courtyard a reliable option. This time, however, I arrived around 9 PM to an empty lobby, aside from the young woman who was working at the Bistro on the far end of the lobby. She was very apologetic but not trained to check us in. She...

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Helpful?
1Thank HappyTrails2ULA
Josh M, Manager at Courtyard San Jose South/Morgan Hill, responded to this review

Dear HappyTrails2ULA, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard San Jose South/Morgan Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your check...

Carmichael, California
Reviewed 21 November 2016 via mobile

We stayed here on a Saturday night when we were in town for a family wedding. We requested an early check-in and our room was indeed ready when we arrived around 1:00pm. The room was clean, although the the bathroom sink took a very long time to drain. Just realized I forgot to mention that when we checked out, oops!

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Helpful?
1Thank AliceHasFaith
Josh M, Manager at Courtyard San Jose South/Morgan Hill, responded to this review

Dear AliceHasFaith, Thank you for sharing your experience at the Courtyard San Jose South/Morgan Hill through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to...

San Mateo, California
Reviewed 26 October 2016

This hotel is very nice for this type of lodging. Where it excels is in the bed which was extremely comfortable and had lots of pillows. Great night sleep. Breakfast to order was nice, too. We didn't use the pool, but it looked nice and clean. I'd definitely stay here again.

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Helpful?
Thank Tom S
Josh M, Manager at Courtyard San Jose South/Morgan Hill, responded to this review

Dear Tom S, Thank you for sharing your experience at the Courtyard San Jose South/Morgan Hill through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team...

Reviewed 26 August 2016

I had a wonderful time with my hubby .Checking in was great . Amazing customer service . very clean rm , thanks to the housekeeps .. will return to this hotel again everything is close by .. only thing was coffee maker we wud have appreciated if it wud have a latest one

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Helpful?
Thank Nexsis
Josh M, Manager at Courtyard San Jose South/Morgan Hill, responded to this review

Dear Nexsis, Thank you for sharing your experience at the Courtyard San Jose South/Morgan Hill. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Courtyard San Jose South/Morgan Hill is an inspired choice among hotels in Morgan Hill, CA. We're located in the heart of picturesque Silicon Valley, between the San Francisco Bay Area and Monterey Peninsula. Nearby companies include Thomas Kinkade, Hospira, Fox Racing and Specialized Bicycle Company. We're near major freeways, so fine dining, outlet shopping, golf and wine tasting can be found within just a few miles. Excellent customer service is the backbone of a positive guest experience, and you'll find that our helpful staff is ready to assist however we can. Courtyard San Jose South / Morgan Hill features free Wi-Fi, on-site business and fitness centers, an indoor pool and heated spa and healthy breakfast and dinner choices from the Bistro. Unwind after a long day by enjoying the fire pit with friends and family. Our hotel in Morgan Hill, CA is ideal for any traveler looking for a home away from home. We welcome you to a memorable stay with stellar facilities and award-winning hospitality. ... more   less 

Additional Information about Courtyard San Jose South/Morgan Hill

Address: 18610 Madrone Parkway, Morgan Hill, CA 95037-2837
Region: United States > California > Morgan Hill
Price Range: $194 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Jose South/Morgan Hill 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard By Marriott San Jose South/Morgan Hill Hotel Morgan Hill
Courtyard Morgan Hill
Morgan Hill Marriott
Morgan Hill Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Jose South/Morgan Hill staff and other travellers.
2 questions
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Bellflower, California
over a year ago

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Questions? Get answers from Courtyard San Jose South/Morgan Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the climate control before you unpack.”
HappyTrails2ULA, 28 Dec 2016 | Read review
“near Highway 101, but very quiet rooms!”
nikon09, 29 Jun 2016 | Read review
“317 has great mountain views!”
  • Great view from the room balcony.
R876AIstephaniel, 27 May 2016 | Read review
“Get a room with a balcony, fresh air, dry swimsuits and have coffee out there.”
twins1_11, 4 Apr 2016 | Read review
“Ask for a room on the backside of the hotel, away from the street. would probably have less street traffic noise.”
CathyB2309, 28 Mar 2016 | Read review
5 of 5
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US$139* /night
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Prices are for 1 room, 2 adults
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