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You pay for what you get. Stayed here for a week for business. Hotel could use upgrades , carpet is old, rooms need some paint. As you walk the property , deterioration is obvious. Plenty of restaurants nearby. Great waffles in the morning, but the...More
Thank John S
Response from Los2ntheroad, General Manager at Residence Inn San Jose South/Morgan HillResponded 3 days ago
Hi John S,
Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact the hotel...More
Got into San Jose late so used points to stay here 1 night on the way down to Big Sur. The lobby and hallways are a little worn for sure. We had a king suite and it has fridge/kitchen with a couch. It's a good...More
Response from Los2ntheroad, General Manager at Residence Inn San Jose South/Morgan HillResponded 1 May 2017
Good afternoon cseanmc,
Thank you for taking the time to submit this survey. I'm glad you choose our hotel to stop in for the night and I'm happy you had a good night's rest. Thank you for bringing the condition of the hallway to our...More
I have never stayed in a Residence Inn that was in such a bad state as this one! The staff is nice enough but the state of the hotel rooms are very dilapidated. Ripped and worn chair cushions, stained curtains and broken taped remotes. I...More
Spent a night here. Staff was helpful and everything was OK, but there were some things that needed improvement. The furniture in the room was a little on the shabby side, but was still functional. Bed was fine. The toilet ran and the tub didn't...More
Thank Jim J
Response from Los2ntheroad, General Manager at Residence Inn San Jose South/Morgan HillResponded 14 March 2017
Dear Jim J,
Thank you for taking the time to let us know how we are doing. I'm glad you enjoyed our staff and am sorry that your bathroom was having difficulties during your stay. We have gone and fixed them so thank you for...More
We have stayed for 2 nights at Residence Inn San Jose South/Morgan Hill and everything was perfect ! The hotel is great and very well located ! The rooms were large and comfortable, the bed was really good! We reccommend it !
US$172 - US$331 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Based on the reviews, it sounds as if the beds are uncomfortable. Does the hotel have any plans to replace poor mattresses before the Garlic Festival? Is it possible book a room that is away from the pets-allowed area?