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BEST WESTERN PLUS Tree House

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BEST WESTERN PLUS Tree House
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893 Reviews from our TripAdvisor Community

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Showing 879: English reviews
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Redding, California
Reviewed today NEW

Cold showers in the morning, cold hot tub, room heater was too hot and couldn't be adjusted, had to shut it off. Luke warm breakfast, limited service in the morning in restaurant. Enjoyed this place in the past, but disappointed with this stay.

Review collected in partnership with Best Western
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Helpful?
Thank jessicasI3640UQ
San Francisco, California
Reviewed yesterday NEW

Great staff abound here at Tree House! Love the lounge (Coopers), our server Tay Tay made our 30th anniversary delicious dinner extra special! Everything is great except the poor quality toilet paper!

Review collected in partnership with Best Western
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Thank dinkmcqs
Santa Barbara, California
Reviewed 2 days ago NEWvia mobile

We stayed here for almost a week. Having the indoor pool with a little one was a big plus. The staff was excellent. A bonus we're the cookies in the lobby. The restaurant was fantastic- we had breakfast and dinner there every night of our stay and the servers were terrific. We had a suite and it was a little...

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Thank Sandyslippas
United States
Reviewed 4 days ago NEW

Pros: Food: The food was fantastic. Plenty of choice for vegetarians. This includes the evening menu at the Bar Lounge and the breakfast at the restaurant. Hot Tub: Large hot tub to avoid overcrowding. Television: Large TV with all premium channels. Service: Friendly service at the restaurants. Cons: Air Conditioner: Our room air conditioner was broken. Made a lot of...

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Helpful?
Thank WanderingGaruda
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Hello WanderingGaruda ~ Your honest review of our hotel is much appreciated. It is our guests comfort and satisfaction that is our #1 priority. We do have ground floor mountain view rooms and I see you did stay in a room with a view. I am having maintenance fix that air conditioner right away. We do hope you will return,...

Napa
Reviewed 4 days ago NEW

We enjoyed our stay here very much, clean, quiet, the hotel staff very helpful. The hotel is very family friendly (My husband and I, daughter-in-law and our 2 grandkids). The restaurant was outstanding, service there was excellent!

Review collected in partnership with Best Western
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Thank Cindy P
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear Cindy P~ Thank you very much for the great review. We hope to have you and your family back as our guest again soon. Regards, Marci

Aptos
Reviewed 4 days ago NEW

Booked a dog-friendly room that was easily accessibly from our car and for walking around with a four-legged friend. Was looking forward to enjoying the happy hour and restaurant from all the Trip Advisor comments. However upon arrival were told that the dog wasn't allowed where food or drinks were served. And we were asked not to leave our dog...

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Thank Bartelli
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear Bartelli~ Thank you for your honest review of your stay with us. Please accept my sincere apologies for the misinformation about leaving your pet in the guest room. Well behaved pets are allowed to be left in the rooms while you dine in one of our restaurants. All of our guests, pets too, are important to us. We hope...

Kelseyville, California
Reviewed 1 week ago

Very comfortable room. Dog friendly. Plenty of grass area to walk your dog. Even provide a dog treat at check-in. Walking distance to shopping, and restaurants. Room had microwave and refrigerator to heat up food from grocery store. Food at the restaurant was good, but a little expensive. Would definitely stay here again.

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Helpful?
Thank Julie R
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Hello Julie R ~ Thank you for your great review of our hotel. We hope to welcome you and your four-legged family member back again soon! Safe Travels, Marci

Bend, United States
Reviewed 2 weeks ago

A really nice and classy hotel with beautiful rooms in a great setting. Spacious rooms with nice amenities. Despite not providing a complimentary breakfast, I would still recommend this hotel to anyone.

Review collected in partnership with Best Western
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Thank Ross S
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear Ross S ~ Your classy review of our hotel is apprecated by us all. Thank you for staying with us, and we hope to see you again soon. Kindly, Marci

Reviewed 3 weeks ago via mobile

Spent one night here, passing through on a road trip. Convenient access off the highway, and the room was clean, and fairly quiet. Highway noise wasn't really an issue. Friendly desk staff. Would consider staying there again.

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Thank TbackAk
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Hello TbackAk ~ Thank you for staying with us while passing through the area. Our goal is to provide a 5 star experience for all of our guests, and we hope to welcome you back again soon to have an opportunity to wow you on your next stay. Respectfully, Marci and the Tree House Team

Port Townsend, United States
Reviewed 3 weeks ago

The bedding was delightfully clean, with the scent of fresh laundry, rather than the pseudo-clean smell of formaldahyde or Fabreeze. The rooms were amazingly quiet. The layout of the property was whimsical and the food was excellent. I have never had such a comfortable night away from home. I will definitely arrange future travels to allow me a stay over...

Review collected in partnership with Best Western
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Thank lauric662
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear lauric662~ Your great review is appreciated by us all. Thank you for staying with us, and we are looking forward to seeing you again soon. Safe Travels, Marci and the Tree House Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN PLUS Tree House is nestled at the gateway to Mt. Shasta, welcoming guests to this spectacular mountain resort area, which is surrounded by natural beauty, plenty of recreational activities and a stunning view of Mt. Shasta. The 14,161 foot face of Mt. Shasta does impress, as will the Shasta Trinity National Forest it is set in. We are located in northern California, one hour north of Redding and one hour south of the Oregon border. It is within an easy drive of San Francisco, Sacramento and Portland for a weekend getaway or vacation in any season. Come visit beautiful Mt. Shasta and book your room with us today.We have two restaurants to serve you, The Tree House Restaurant and Cooper's Bar & Grill, both open 7 days a week, offering Breakfast, Lunch & Dinner. ... more   less 

Additional Information about BEST WESTERN PLUS Tree House

Address: 111 Morgan Way, I-5 and Lake Street, Mount Shasta, CA 96067
Region: United States > California > Mount Shasta
Price Range: $176 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Tree House 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Best Western Plus Tree House Hotel Mount Shasta
Best Western Tree Hotel
Best Western Mount Shasta
Mount Shasta Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Tree House staff and other travellers.
3 questions
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Dublin, Ireland
Oakland, California
5 months ago

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Questions? Get answers from BEST WESTERN PLUS Tree House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get an inside room with private patio/deck facing the center garden”
 of 5 bubbles judithschmitt, 14 Jan 2017 | Read review
“West side rooms have views of Mt. Shasta, but also face the operating railroad line that passes through town.”
 of 5 bubbles Marintraveller, 15 Nov 2016 | Read review
“Big Rigs often park along the frontage road - if they leave their engines on all night, you will likely hear them all night”
 of 5 bubbles hellohappyhello, 4 Oct 2016 | Read review
“Rooms on the north side, on ground floor are very quite and peaceful.”
 of 5 bubbles Hemlata12, 30 Sep 2016 | Read review
“Rooms with a mountain view cost more but if you have it, there is nothing like looking at Mt. Shasta.”
 of 5 bubbles mcap56, 20 Sep 2016 | Read review
5 of 5