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Residence Inn Palo Alto Mountain View

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Palo Alto Mountain View
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143 Reviews from our TripAdvisor Community

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Showing 134: English reviews
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New York
Reviewed 4 days ago NEW

I stayed here on a business trip and was happy with the room and the location. The staff was very nice too. the room was fully equipped with a kitchen, dining area, and living area, and the room is spacious and clean. The first room I checked into was close to the main road, so at my request I was...

Thank ab7272
MtnView_ResidenceInn, Front Office Manager at Residence Inn Palo Alto Mountain View, responded to this review

Thank you for the review! I am so glad our staff was able to move you to the perfect room. It is always nice to have a kitchen and sitting space when you are busy traveling for work, it can make the biggest difference. Come visit us again when you are back in the area!

Reno, Nevada
Reviewed 11 April 2017

Stayed in suite that apparently does not see much housekeeping. The ceiling fan had an inch of dust on it so couldn't use it. Spider webs throughout - general upkeep was generally not kept up. I grabbed a towel in the bathroom after being the first to shower and the black widow on the other side of the towel bit...

Thank ShickaBoo
MtnView_ResidenceInn, Front Office Manager at Residence Inn Palo Alto Mountain View, responded to this review

ShickaBoo, Thank you for bringing this to our attention. We strive to provide a memorable and clean experience for our guests, we apologize for falling short of this during your stay. I would love to talk with you further and make sure you are doing okay. Please give me a call at the hotel whenever you are available. Andrea Kenner,...

San Francisco, California
Reviewed 18 March 2017 via mobile

Left San Francisco and headed down to Mountain View/Palo Alto... WOW... what a pleasant surprise to find this Residence Inn. On El Camino with many places to stop and pick up goodies. Check in was very easy. We were given a room in their newer tower. King room, updated amenities, lovely!!! There is the main house that has breakfast everyday......

Thank Leasha50
Reviewed 14 March 2017

Great location, clean rooms, good rates and a great breakfast! The staff was super helpful and nice; he room was spacious and clean. The pool looked nice, but I didn't have a chance to use it. Next time :)

Thank Kristi T
Reviewed 15 February 2017

We stayed here on a Friday till Monday. Cannot beat the rate. Excellent location. Very quiet, room very clean, breakfast has a lot of variety, staff very friendly. Bed very comfortable. Full kitchen. Woułd definitely stay here again when we return to the area.

Thank Karen D
Reviewed 7 February 2017

We always like this place. Good location at a reasonable price compared with other hotels in the same area. Staff are polite and friendly, especially Megan. Breakfast is good; the usual Residence Inn food and snack time serves good food and drinks. We checked in at 3 pm and the the floor had not been vacuumed. The carpet was quite...

Thank Oreman
Reviewed 5 February 2017 via mobile

I travel about 10 times a year to Mountain View and this is now my preference for hotel stay. Even on the one night trips, when I feel guilty getting a room with a kitchen, this is why Super friendly staff (always smiling and helpful) Room is always ready when promised Room is always clean Location is good , some...

Thank Michael S
Seattle, Washington
Reviewed 28 December 2016

Thumbs up..! good hotel right on W El Camino real. Nice suites and location. Great restaurants and shopping areas nearby. Access to 85 and 280 are easy... Would recommend this to friends. This is one of the hotels which will lend you more bang for your bucks!

Thank Vinay V
Bengaluru, India
Reviewed 17 December 2016

I would recommend this hotel as an average business stay. Rooms are good in size and were clean, smelled good. Kitchen had all the basic utensils what one may need. The best part about this hotel is its location. It is right on the main road with close proximity to several shops and eateries. The hotel is good to stay...

Thank ArihantJ
MtnView_ResidenceInn, Front Office Manager at Residence Inn Palo Alto Mountain View, responded to this review

Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Residence Inn, we promise to do whatever it takes to ensure you are satisfied. Thank you, Courtney Thomas Task Force Front Office...

Boulder, Colorado
Reviewed 12 December 2016

We stayed for one night and here's how it went: Got a room that smelled like lighter fluid so asked for another room and we got moved. A room by the stairs that had a dirty bathroom -- hair in the tub, shower curtain liner that was so dirty, no shampoo and smelled like someone smoked in there. The rooms...

Thank usha18
MtnView_ResidenceInn, Front Office Manager at Residence Inn Palo Alto Mountain View, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number...

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Other (9)
04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Residence Inn Palo Alto Mountain View

Address: 1854 W El Camino Real, Mountain View, CA 94040-2356
Region: United States > California > Mountain View
Price Range: $190 - $728 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palo Alto Mountain View 3*
Number of rooms: 144
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Also Known As:
Residence Inn Palo Alto Mountain View Hotel Mountain View
Mountain View Residence Inn
Residence Inn Mountain View
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Palo Alto Mountain View staff and other travellers.
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Questions? Get answers from Residence Inn Palo Alto Mountain View staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing away from El Camino road are quieter”
ab7272, 23 May 2017 | Read review
“Ask to see the room first”
ShickaBoo, 11 Apr 2017 | Read review
“Tell them you only want to stay at the new building.”
Oreman, 6 Feb 2017 | Read review
“If traveling with kids and families, avoid buildings 2 & 4. You will have to walk a little longer when compared to other buildings.”
113vinayv, 28 Dec 2016 | Read review
“Business traveler - ask for rooms at the beginning of the property”
ArihantJ, 17 Dec 2016 | Read review
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