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Andaz Napa

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#4 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
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Andaz Napa
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1,806 Reviews from our TripAdvisor Community

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Showing 1,750: English reviews
Seattle, Washington
Reviewed 11 July 2015

We stayed at Andaz for two nice and were surprised with a room upgrade right off the bat. The service was fantastic... Pamela, the concierge, helped us book a private wine tour and driver and helped arrange dinner reservations. The room was incredible and spacious and very comfortable. The hotel is also very walkable to many local Napa restaurants and...

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Helpful?
Thank cameleon12
AndazNapa, Director of Sales at Andaz Napa, responded to this review

Dear Cameleon12, Thank you for the great words about Pamela! She has been a great part of our team for a long time. I will share this with her and thank you again for staying with Andaz. Best, Aaron

Napa, United States
Reviewed 10 July 2015

This Hyatt concept is unique in a very positive way – clean, caring, well-layed-out, great staff, quality food, wonderful rooms...what more needs to be said! I try to stay at Andaz properties wherever I find them.

Review collected in partnership with Andaz
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Thank John K
West Palm Beach, Florida
Reviewed 10 July 2015

Andaz Napa is in a great location in downtown Napa, near several great restaurants within walking distance and my personal favorite ....a second floor outdoor lounge with a fire pit which is a cozy way to spend the evening after dinner. Andaz also has great perks one being free soft drinks and snacks that are located right in rooms minibar...

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Helpful?
Thank Bentleyl0ver
AndazNapa, Director of Sales at Andaz Napa, responded to this review

Hello BentleyLover! Thank you so much for the nice review. It's always great to hear comments from our guests. I will be sure to share with the team. Thanks again, Aaron

New York City, New York
Reviewed 7 July 2015

My stay at the Andaz in Napa was one of many Andaz hotels that I have stayed at around the world. I really like this hotel model. It's a truly great value. Starting with the efficient check-in process upon arrival, Andaz has really thought through the customer touchpoints and consistently overachieve. Maybe it's the spacious clean rooms and up-to-date fitness...

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Helpful?
Thank FrankFromNYC
AndazNapa, Director of Sales at Andaz Napa, responded to this review

Dear Frank, Thank you so much for taking time to give us a very thoughtful review. We're so happy to hear you enjoyed your stay and are a fan of our Andaz Brand. We look forward to you experiencing our expanded destinations soon. I wanted to apologize if we did not explain that we offered dinner service as well. During...

Burbank, California
Reviewed 6 July 2015

The Hotel and Staff were excellent. Very attentive and friendly. Helpful with suggestions for dining and activities- all were terrific choices. Walking distance to multiple restaurants and shopping. Easy distance to multiple wineries in the valley. You'll be please with your choice!

Review collected in partnership with Andaz
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Helpful?
Thank Sandy T
AndazNapa, Director of Sales at Andaz Napa, responded to this review

Hi Sandy! So happy to hear you enjoyed your stay with us over your anniversary. We love making special occasions even more special. Also happy to read that you got to enjoy our downtown location and the variety of restaurants and shops outside our doors. See you next year! Aaron

Los Angeles, California
Reviewed 6 July 2015

Exit the medium bustle of First Street in Napa with its wine tasting rooms and eating establishments a stone's throw away. Enter the Hotel Andaz and you are home. You can leave your car with the valet curbside or park for free on the third floor of the adjacent parking lot on the upper floors. If you are lucky, an...

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Helpful?
Thank RhondaGu
AndazNapa, Director of Sales at Andaz Napa, responded to this review

Dear Rhonda, Thank you for this fantastic review. You thoroughly described what we aim to offer all our guests. We hope to have you back soon! Aaron

New York City, New York
Reviewed 5 July 2015

This is arguably the nicest, and perhaps most expensive, hotel to stay in Napa. Rooms tend to be a bit smaller than expected. Of course, the draw is the convenient location in the center of town with easy access to many restaurants, activities, etc. It feels more small urban than a "country charm". Service is good and the staff is...

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Helpful?
Thank worldtreker10
AndazNapa, Director of Sales at Andaz Napa, responded to this review

Hello Worldtreker10, We appreciate your sincere feedback and glad your enjoyed our Lifestyle boutique hotel. It's always great to hear from an Andaz brand loyal guest. We hope you got to enjoy our second floor outdoor terrace with firepits and cabanas during your stay. While it doesn't replace a pool completely we find it's one of the best places to...

san antonio, United States
Reviewed 4 July 2015

Really enjoyed the guest activities in the lobby. We enjoyed wine and a back massage one evening. We missed trying out the outside bar loft area would go back for that. Was in walking distance from Oxbow which is excellent. Breakfast is incredible!! Bartenders were very slow.

Review collected in partnership with Andaz
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Thank Frank H
Long Island
Reviewed 4 July 2015 via mobile

Hyatt certainly treats its platinum members very well! We were upgraded to a suite with a fireplace and two TVs. Great health club adjacent to hotel. Free wi-fi was appreciated as was the nuts, apples and fruit infused water in the lobby. Kudos to Marcella, Marco, the concierge Susan and other staff members who were very accommodating and friendly.e

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Helpful?
Thank leven4all
AndazNapa, Director of Sales at Andaz Napa, responded to this review

Good afternoon Leven4All, It's always great to hear from our guests that enjoyed their stay. Thank you so much for your kind words about our staff. I will be sure to share this with them. Hope you have safe travels and that we see you again, Aaron

Wellington, Florida
Reviewed 4 July 2015

Andaz hotel was awesome! Customer service was excellent and they were able to correctly guide us to restaurants, wine tours, live music. We had breakfast in the hotel and all I can say is the food was delicious, you must try their own English muffin with their homemade strawberry jam. The room was clean, spacious, great shower! And the bed....super...

Review collected in partnership with Andaz
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1Thank trirun26

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Andaz Farmers Table
Andaz Farmers Table
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks. ... more   less 

Additional Information about Andaz Napa

Address: 1450 First Street, Napa, CA 94559-2843 (Formerly AVIA Napa)
Region: United States > California > Napa Valley > Napa
Price Range: $369 - $1,091 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Andaz Napa 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Avia Napa Hotel Napa
Avia Hotel Napa
Andaz Napa Napa Valley, CA
Hotel Style:
#1 Green Hotel in Napa
#2 Romantic Hotel in Napa
#3 Luxury Hotel in Napa
#4 Family Hotel in Napa
#6 Business Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from Andaz Napa staff and other travellers.
9 questions
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Questions? Get answers from Andaz Napa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the courtyard and we had no noise issues.”
 of 5 bubbles johnsM439PT, 5 Dec 2016 | Read review
“room 301 is on a back alley and has some noise”
 of 5 bubbles ricksteveswannabe_11, 9 Nov 2016 | Read review
“Go for a higher room, the lobby and road are noisy on weekends”
 of 5 bubbles BrettOnTheRoad, 24 Oct 2016 | Read review
“We didn't get a fireplace, but it gets cool in the evening so that would have been a plus.”
 of 5 bubbles 431patrickj, 18 Oct 2016 | Read review
“room 313 has limited views of the Terrace patio.”
 of 5 bubbles PGSR2010, 17 Oct 2016 | Read review
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