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BEST WESTERN PLUS Inn at the Vines

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#12 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
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664 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Muntinlupa
Reviewed 28 October 2016 via mobile

Its location is great and parking is pretty good. Service and amenities are also good and staff is very accommodating Suggest to get a room inside or back. Room in front, near highway gets noisy during the day. The rooms' walls are thin and you can hear foot movements above the ground floor.

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Helpful?
Thank bluetteberna
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

bluetteberna - Thank you for taking the time to write a review on our hotel. We are thrilled our location met your needs. I do apologize if there were any disturbances in your stay. We hope you decide to stay with us when you're in the area next. Cheers - Genafer, Director of Sales

Frederick, Maryland
Reviewed 25 October 2016

We stayed at the Best Western on an overnight visit to Napa. The hotel is fine, although it is constructed out of wood so u can hear guests walking above if you are not on the top floor. Room was clean with everything needed for a comfortable stay. Would visit again. Has a nice exercise room, laundry and business center....

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Thank bpm5515
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

bpm5515 - We are very sorry to hear that you did not have an extraordinary experience at our hotel. We appreciate you taking the time to review our property, and we will use the feedback you have provided us to improve the overall quality for every guest. We look forward to your next visit so we can provide you with...

Clacton-on-Sea, England, United Kingdom
Reviewed 25 October 2016

We stayed here for 2 nights while we explored the Napa Valley. The room was a good size and on the first floor as requested. No view from the room whatsoever. Fence really close to the windows and outside area brightly lit at night, I presume for security. Wasn't really a bother as blackout curtains worked well. No breakfast included...

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Helpful?
Thank Pam C
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Pam C - Thank you for taking the time to review our hotel. We really appreciate you bringing to our attention that you did not see on our website where breakfast was included for our BW Rewards Members, it is on our Innatthevines.com site under Services. It sounds like you had a good stay and we hope you come back...

San Jose, California
Reviewed 20 October 2016

Need to get rid of the 6 chicklet sized pillows on the king size bed and get 4 king size pillows. Need more water pressure in the shower. No freezer in the refrigerator. Internet connection was intermittent. Housekeeping missed a "dorito" by the door when they vacuumed before we checked in.Everything else was fine.

Review collected in partnership with Best Western
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Thank McGoatie
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

McGoatie - Thank you for taking the time to write a review on our hotel. I am sorry to hear that your stay with us was unsatisfactory. I have discussed your concerns with maintenance and housekeeping, we take pride in cleanliness & customer service, so we will be looking into how these issues occurred. I hope if you return to...

Reviewed 20 October 2016

this is an older hotel remodeled very nicely good value for the price especially around napa valley. clean and comfortable rooms good resturaunt attached. very accessable to downtown napa resturaunts and shopping

Review collected in partnership with Best Western
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1Thank haroldr1
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

haroldr1 - Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay with us. I'm so glad our hotel meets all your needs and we hope you come back to see us again in the near future. Sincerely, Genafer, Director of Sales

Winston Salem, North Carolina
Reviewed 16 October 2016

This was my 2nd stay at this property in Napa, CA. It is a little bit on the edge of town but that is actually a plus. Still close to other activities in town particularly the downtown area where there are great restaurants (check out the Oxbow Bend area where there are great places to eat and cool stores featuring...

Review collected in partnership with Best Western
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Thank jch0505
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

jch0505 - We are so happy you came back for a second stay. We are conveniently located just a little over a mile from the downtown area, it's just a quick drive to all the local restaurants and the Oxbow Public Market. We also offer a complimentary light snack of granola bars, fresh whole fruit, yogurt, coffee & juice in...

Lincoln, Nebraska
Reviewed 15 October 2016

Nice hotel conveniently located south of downtown Napa with easy access to highways to get to wineries in Napa Valley and the Sonoma area. Location, along with price was the primary reason for selecting this hotel. The hotel is a Best Western PLUS -- seemingly a more upscale BW. Our room was nicely decorated (albeit it a little dated), clean,...

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Thank Kevin L
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Kevin L - Thank you so much for taking the time to write such a great review. We are a good location, being so close to downtown and easy access to several wineries in the area. Our rooms are getting ready for a new look soon, so you will have to come back and check them out. So pleased you...

Paris, Ile-de-France, France
Reviewed 15 October 2016 via mobile

Had a great visit with my mom to Napa. We stayed here. Impressed with the lobby and the staff. This was a great jumping off place for our visit. Took the platypus tour at the recommendation of the staff and had a great time. Loved that you could get a free breakfast at the Denny's to start the day.

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Thank Joleggy
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Joleggy - We are so pleased you had a great time staying with us. It's always nice to hear the wonderful experiences our guests have. Platypus is a great wine tour company we love to send our guests with them because they are guaranteed a fun time. We hope you and your mom come to visit us again soon. Genafer,...

valencia, United States
Reviewed 12 October 2016

Nice quiet hotel with great amenities and a very helpful staff. Join Best western program for free breakfast. Best bed we've ever slept in at a hotel! Not too far from the wineries but real clos to the renovated downtown Napa.

Review collected in partnership with Best Western
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Thank Harold D
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Harold D - Thank you for the great review. I agree with you, these are the most comfortable beds around. We hope you come back and see us again. Genafer, Director of Sales

Reviewed 11 October 2016

Though the décor is a little dated the room was great, the staff where excellent and (if you are a Best Western Rewards member) you can't beat a free breakfast at Denny's. You are walking distance to Shopping, restaurants and even a movie theater. As driving, it's located close to downtown with easy access to Sonoma, the Silverado Trail, and...

Review collected in partnership with Best Western
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Thank the_jlp
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

the_jlp - Thank you for taking the time to review our hotel. We are glad you enjoyed your stay. We are actually getting ready to update our rooms again. You can come see for yourself next time you visit. Cheers! Genafer, Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 

Additional Information about BEST WESTERN PLUS Inn at the Vines

Address: 100 Soscol Ave, Napa, CA 94559-4010
Region: United States > California > Napa Valley > Napa
Price Range: $162 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inn at the Vines 3*
Number of rooms: 69
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Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Inn At The Vines Napa, Napa Valley, CA
Hotel Style:
#3 Green Hotel in Napa
#10 Family Hotel in Napa
#10 Business Hotel in Napa
#13 Romantic Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Inn at the Vines staff and other travellers.
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Crescent City, California, United States
United Kingdom
7 months ago
San Jose, California, United States

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Questions? Get answers from BEST WESTERN PLUS Inn at the Vines staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfasts included in the price of the room at Denney's on the same lot saved us some expense and the meal options were good.”
 of 5 bubbles BelarusRich, 7 Dec 2016 | Read review
“Rooms are clean and it is quiet. A Denny's is connected so there is a convenient on property dining option.”
 of 5 bubbles rfurso, 30 Oct 2016 | Read review
“Ask for the top floor”
 of 5 bubbles bpm5515, 25 Oct 2016 | Read review
“We stayed on the third floor with window facing to the south -- not much of a view.”
 of 5 bubbles kevinl146, 14 Oct 2016 | Read review
“Our room was located on the interior section of the second floor and was quiet. It had a refrigerator and a microwave.”
 of 5 bubbles cinann, 28 Aug 2016 | Read review
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