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BEST WESTERN PLUS Inn at the Vines

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#12 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
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654 Reviews from our TripAdvisor Community

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Showing 608: English reviews
valencia, United States
Reviewed 12 October 2016

Nice quiet hotel with great amenities and a very helpful staff. Join Best western program for free breakfast. Best bed we've ever slept in at a hotel! Not too far from the wineries but real clos to the renovated downtown Napa.

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Helpful?
Thank Harold D
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Harold D - Thank you for the great review. I agree with you, these are the most comfortable beds around. We hope you come back and see us again. Genafer, Director of Sales

Reviewed 11 October 2016

Though the décor is a little dated the room was great, the staff where excellent and (if you are a Best Western Rewards member) you can't beat a free breakfast at Denny's. You are walking distance to Shopping, restaurants and even a movie theater. As driving, it's located close to downtown with easy access to Sonoma, the Silverado Trail, and...

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Thank the_jlp
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

the_jlp - Thank you for taking the time to review our hotel. We are glad you enjoyed your stay. We are actually getting ready to update our rooms again. You can come see for yourself next time you visit. Cheers! Genafer, Director of Sales

Rio Rancho, NM, United States
Reviewed 6 October 2016

Great location and the property is very well maintained. There were no problems with anything. We enjoyed our stay and the staff were friendly and efficient. This is the way ALL hotels should be managed. We will be back for sure. The free breakfast at the attached Denny's was amazingly really great.

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Helpful?
Thank Thomas M
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thomas M - Wow, thank you for writing such kind words. I am so thrilled you enjoyed your stay. I can't wait to share this review with the whole staff. We look forward to your return. Cheers! Genafer, Director of Sales

Austin
Reviewed 2 October 2016

We stayed here for 3 nights in September. We arrived early and in a bit of a rush to get ready for a wedding. The hotel staff was very helpful in getting our room ready early for us. It's always nice when a hotel goes a little extra to help out, great customer service! We stayed in a standard king...

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1Thank Jdiddy78
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Jdiddy78 - Thank you for such a kind review. We strive on incredible customer service and do everything we can to make sure you are satisfied with your stay. I'm glad we could get you into your room early to get ready for the wedding you were attending and we hope next time you're in our area you will come...

rocklin, United States
Reviewed 2 October 2016

A fam8ioly wedding the following day and due to amount attending from out of town I didn't have a place to stay. The girl at the front desk was very gracious and sympathetic towards me due to me being emotional due to the stress. At the time I really needed that extra little touch.

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Thank Valarie B
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Valarie - I hope you enjoyed your stay and I am glad our Guest Service Representative was able to relieve some of that stress. Thank you for taking the time to review us and we hope you visit again soon. Genafer, Director of Sales

Atlanta
Reviewed 30 September 2016

Was hoping to stay at a nice Bed and Breakfast but they were all full so this hotel in Napa filled in. Reasonably priced for the holiday weekend, especially when the breakfast at Denny's for members is factored in. Rooms were spacious and clean. No views and on a busy corner but I didn't notice a lot of road noise...

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Thank frauduck
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Frauduck - Thank you for taking the time to review our hotel. We are an extremely reasonably priced hotel for the town of Napa, all the more to spend on all our great restaurants and wineries here. I'm glad you enjoyed your stay and our rooms, which we take quite pride in. Cheers! Genafer, Director of Sales

St. Louis
Reviewed 30 September 2016

Nice hotel, good location, near many of the area’s attractions. The staff were very helpful and knowledgeable about the area. The hotel grounds include an outdoor pool and a Denny’s restaurant adjacent to the property. An outdoor mall with a Target and supermarket is right across the street. Take note that the city streets light are not pedestrian friendly.

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Thank Travelset25
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Travelset25- We are so pleased you enjoyed your stay with us. We are in an extremely convenient location, having stores and restaurants nearby and downtown just a little over a mile down the road. I'm glad our staff was able to assist you with any questions, they are quite knowledgeable about the Napa area and love to share their favorite...

Napa, United States
Reviewed 29 September 2016

The rooms are clean, updated, remodeled and comfortable. I stayed here for a quick one night business trip and was very happy. Affordable rates for Napa, CA. Safia assisted me with check in and was very friendly and professional. Satisfied with my stay and this Best Western Property.

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Thank Brandon Y
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Brandon Y - Thank you for taking the time to write such a nice review. I'm so happy you enjoyed your stay. Safia is a great addition to our Guest Service Representative staff, we are lucky to have her and I will pass on your kind words to her. We hope you visit us again soon. Genafer, Director of Sales

Mason
Reviewed 20 September 2016

Another couple, my husband and I stayed here for 3 nights recently. Our room was clean and comfortable... I'd searched a lot for a reasonably priced place to stay in Napa proper and decided on this Best Western. We had a nice sized balcony room that faced the pool. Staff was pleasant, location good - I'd choose this location again.

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1Thank Jillthetravellover
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Jillethetravellover - Thank you for writing such a kind review. We are so thrilled you enjoyed your stay and I hope you were able to spend some of that money you saved here on some of our fine dining & vineyards. We look forward to seeing you again. Cheers! Genafer, Director of Sales

Chicago, United States
Reviewed 20 September 2016

it's too bad -- rooms are nice, staff is attentive -- but flimsy construction means you'll hear every footstep the person in the room above you takes. If you must stay here, ask for the top floor. On the plus side, the complimentary breakfasts at the attached Denny's were surprisingly good.

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Thank Joseph J
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Joseph J - Thank you for taking the time to write a review. We are pleased that you enjoyed the rooms and our staff was so attentive to you and your needs. We would also like to apologize that you had a noisy night. I am addressing this issue with our maintenance staff and do hope you choose to stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 

Additional Information about BEST WESTERN PLUS Inn at the Vines

Address: 100 Soscol Ave, Napa, CA 94559-4010
Region: United States > California > Napa Valley > Napa
Price Range: $161 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inn at the Vines 3*
Number of rooms: 69
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Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Inn At The Vines Napa, Napa Valley, CA
Hotel Style:
#3 Green Hotel in Napa
#10 Family Hotel in Napa
#10 Business Hotel in Napa
#13 Romantic Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Inn at the Vines staff and other travellers.
4 questions
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United Kingdom
6 months ago
San Jose, California, United States

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Questions? Get answers from BEST WESTERN PLUS Inn at the Vines staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are clean and it is quiet. A Denny's is connected so there is a convenient on property dining option.”
 of 5 bubbles rfurso, 30 Oct 2016 | Read review
“Ask for the top floor”
 of 5 bubbles bpm5515, 25 Oct 2016 | Read review
“We stayed on the third floor with window facing to the south -- not much of a view.”
 of 5 bubbles kevinl146, 14 Oct 2016 | Read review
“Our room was located on the interior section of the second floor and was quiet. It had a refrigerator and a microwave.”
 of 5 bubbles cinann, 28 Aug 2016 | Read review
“Stay in the back rooms t ominimize noise”
 of 5 bubbles Mithra, 15 Aug 2016 | Read review
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