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The location is a bit difficult to find. The staff is very friendly and accommodating. The exercise room is sparse and in need of some repair. The furniture is stained -- I wouldn't find myself sitting on it to watch anything on television -- perhaps...More
1 Thank Paul2011P
Response from Newark-GM, Manager at Chase Suite Hotel NewarkResponded 29 September 2014
Thank you for your honest and candid feedback. I apologize that we did not meet your expectations during your visit to our hotel.It is through comments such as yours that we can review our practices and provide training opportunities for our staff. We are currently...More
My family and I travel up north for football games each year in the bay area and we have stayed at the Chase Hotel on a number of occasions. Each time that we stayed we had a great time!
First off, the staff are wonderful,...More
Thank Huy F
Response from Newark-GM, Manager at Chase Suite Hotel NewarkResponded 19 September 2014
Thank you very much for your positive feedback. I am glad that you enjoyed our breakfast and the spacious suites and that our staff provided you with the service that you deserve. The team and I look forward to having you join us during your...More
Very nice room, clean, and friendly. Motel was close to most activities.laundry facilities. Provided breakfast and evening snacks and drinks. Also grilling area available. Several eaing places in walking distance.More
Response from Newark-GM, Manager at Chase Suite Hotel NewarkResponded 5 September 2014
Thank you very much for your positive feedback. I am thrilled to hear that you enjoyed your stay with us and that our staff provided you with exceptional service. The team and I look forward to seeing you again during your future visit to the...More
I spent 3 days at this hotel while visiting family. While the staff is very nice, and the property has some nice touches, such as a video lending library, the rooms are old and poorly maintained. The furniture is mismatched, dirty, and stained, and the...More
1 Thank shampooguru
Response from Newark-GM, Manager at Chase Suite Hotel NewarkResponded 25 August 2014
Thank you for comments on trip advisor. We appreciate your honest and candid feedback. Our housekeepers are here everyday from 8:30am to 5pm and all rooms receive housekeeping service unless there is a Do not disturb sign on the door. Also being a nonsmoking hotel,...More
My wife and I and another couple stayed here 15-18 August 2014. We were a little concerned because of the mixed reviews we had read here. We were happily surprised by the entire experience. We arrived late as our flight from Toronto was late, but...More
Response from Newark-GM, Manager at Chase Suite Hotel NewarkResponded 23 August 2014
Thank you for sharing your experience on Trip Advisor! We are happy to hear that our hotel met your expectations and that you enjoyed your stay with us. I am sorry you had issues with the toilet in your room. If we had known we...More
US$124 - US$347 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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