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Extended Stay America - Orange County - John Wayne Airport

216 reviews
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Traveller (29)
Room & Suite (20)
Dining (2)
Overview
  • Excellent25%
  • Very good28%
  • Average18%
  • Poor12%
  • Terrible17%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Rooms
11 Mar12 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (216)Write a Review
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All reviewssmall kitchenfull size fridgejohn wayne airportirvine areahome away from homeclose to the airporteasy accesschecking inlocation is greatper nightsouthern californiafashion islanduciconvenience
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11 - 15 of 205 reviews
Reviewed 17 October 2017 via mobile

I really enjoyed staying at this hotel. Very clean and nice . I got there very early because I had booked a super early flight. I asked if they were able to check me in. The girl at the desk was very nice and she...More

Thank daynap777
Response from 00esa, Manager at Extended Stay America - Orange County - John Wayne AirportResponded 19 October 2017

Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are glad to read that you liked our well-kept property, courteous associates who took great care of you, as well as your clean &...More

Reviewed 15 October 2017

I booked based on my experience with another Extended Stay property in San Diego that was fantastic. I was lured by good rate, convenience to the airport, free parking, free WiFi and free breakfast. I should have read the ratings and seen the number of...More

Thank MauiDebSanDiego
Response from 00esa, Manager at Extended Stay America - Orange County - John Wayne AirportResponded 16 October 2017

Thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning and we regret the inconvenience they caused. This is not the type of service our hotel is known for, and we extend our apologies. Please...More

Reviewed 1 October 2017

The rooms are comfortable and the staff is friendly.. There is one shining star among the staff... Caitlin... She is amazing... I stay there often and she remembers my name, remembers what room i stayed in last visit, and asks me if I would like...More

Thank ange334
Response from 00esa, Manager at Extended Stay America - Orange County - John Wayne AirportResponded 2 October 2017

Ange, thank you for being loyal towards Extended Stay America and for sharing your experience. We are glad to know you had a good time here and were impressed with the service provided by Caitlin. Your compliments will be shared with her for a job...More

Reviewed 18 September 2017

Nice room, friendly staff, and good price for the location in Orange County. Hotel is well located with quick and easy access to John Wayne/Orange County airport and the 405 and provides plenty of free self parking. Also close to Fashion Island and the Irvine...More

Review collected in partnership with this hotel
Thank Patrick K
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded 19 September 2017

Patrick, thank you for sharing your wonderful review of Extended Stay America. We are delighted to read our location was ideal for your trip and that you enjoyed our courteous service as well as the great value we offer. Your feedback is much appreciated, and...More

Reviewed 1 September 2017

Don't be fooled by the fact that people say it's in a good location because I've been to other hotels that are cheaper and are in better areas. The room smells bad and the bathroom always smells like smoke cigarettes which doesn't go. The breakfast...More

Thank marz949
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded 2 September 2017

Marz, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$107 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$107 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (29)
Room & Suite (20)
Dining (2)
Questions & Answers
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Marilyn N
13 June 2017|
Answer
Response from meadowac | Reviewed this property |
If you want to go down town to New Port beach it's about a 10 minute cab/uber drive:) And in the little town theres lots of great restaurants:)
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12
Room Tips
"No suggestions at this time. Do ask about the size of the closet."
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"If you don't enjoy walking ask for a room closer to the elevators."
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"Go to any other hotel"
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"Never book here. their customer service will disappoint you."
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