We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewssmall kitchenfull size fridgejohn wayne airportirvine areahome away from homeclose to the airporteasy accesschecking inlocation is greatper nightsouthern californiafashion islanduciconvenience
I really enjoyed staying at this hotel. Very clean and nice . I got there very early because I had booked a super early flight. I asked if they were able to check me in. The girl at the desk was very nice and she...More
Response from 00esa, Manager at Extended Stay America - Orange County - John Wayne AirportResponded 19 October 2017
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are glad to read that you liked our well-kept property, courteous associates who took great care of you, as well as your clean &...More
I booked based on my experience with another Extended Stay property in San Diego that was fantastic. I was lured by good rate, convenience to the airport, free parking, free WiFi and free breakfast.
I should have read the ratings and seen the number of...More
Response from 00esa, Manager at Extended Stay America - Orange County - John Wayne AirportResponded 16 October 2017
Thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning and we regret the inconvenience they caused. This is not the type of service our hotel is known for, and we extend our apologies. Please...More
The rooms are comfortable and the staff is friendly.. There is one shining star among the staff... Caitlin... She is amazing... I stay there often and she remembers my name, remembers what room i stayed in last visit, and asks me if I would like...More
Response from 00esa, Manager at Extended Stay America - Orange County - John Wayne AirportResponded 2 October 2017
Ange, thank you for being loyal towards Extended Stay America and for sharing your experience. We are glad to know you had a good time here and were impressed with the service provided by Caitlin. Your compliments will be shared with her for a job...More
Nice room, friendly staff, and good price for the location in Orange County. Hotel is well located with quick and easy access to John Wayne/Orange County airport and the 405 and provides plenty of free self parking. Also close to Fashion Island and the Irvine...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Patrick K
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded 19 September 2017
Patrick, thank you for sharing your wonderful review of Extended Stay America. We are delighted to read our location was ideal for your trip and that you enjoyed our courteous service as well as the great value we offer. Your feedback is much appreciated, and...More
Don't be fooled by the fact that people say it's in a good location because I've been to other hotels that are cheaper and are in better areas. The room smells bad and the bathroom always smells like smoke cigarettes which doesn't go. The breakfast...More
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded 2 September 2017
Marz, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and...More