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I was a guest at this hotel from 9/24- 9/28/2015.I asked for and received a beautiful room, facing the ocean. The view is amazing. I could not have been happier. This hotel is excellently managed. The rooms are clean and well appointed. The amenities in...More
The property was chosen for a conference and we stayed here for that reason. That being said, we would choose this location when we are in the area again. Short cab ride from the airport & we were experiencing a quick check in.
We stayed on the 5th floor and had a view of the ocean and golf course. The room was very quiet, clean and with a large shower. One caveat is it is on the flight path from John Wayne Airport so you can hear the...More
The Newport Beach Marriott Hotel & Spa is a very nice property that has grown and improved greatly over the years. More than twenty-five years ago, I stayed at this Marriott for an extended period of time while on business. It was nice then, but...More
I felt like we were "chore" here...the usual above and beyond service was gone and the apathy was amazing. They shut down the concierge level all weekend....this requiring us to pay for breakfast (unless I wanted to eat bread and I don't eat gluten) and...More
2 Thank Patricia M
Response from DebbieSnavely, General Manager at Newport Beach Marriott Hotel & SpaResponded 13 October 2015
Thank you for your comments and your loyalty to Marriott. I sincerely apologize that you felt as though you were a “chore” here and that you did not receive the above and beyond service which our loyal guests have been accustom to. Our concierge lounge...More
The Newport Beach Marriott is an older smaller hotel and is quirky given the layout of the property. I would say the Laguna Cliffs has a more contemporary feel and is newer. The Laguna Marriott is also bigger.