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GuestHouse Inn & Suites Norwalk

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224 Reviews from our TripAdvisor Community

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There are newer reviews for GuestHouse Inn & Suites Norwalk
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Showing 89: English reviews
San Francisco, California
Reviewed 17 March 2012

We spent the past weekend here for a business trip. We had 6 rooms total shared with my colleagues. First thing, this is NOT a 3 star establishment. Lobby was locked WITHOUT any signs when we tried to check in late past 1am. Front desk will NOT help you with cleanliness, room switching, OR service. There is a night club/bar...

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Helpful?
2Thank Eddy L
Guesthousenorwalk, Manager at GuestHouse Inn & Suites Norwalk, responded to this review

We want to first thank you for taking the time to share with us your experience at our hotel. The hotel has been going through some major renovations to enhance the guest experience. We have shared your concerns with the staff and we made sure ALL your concerns have been addressed. The hotel does have a lounge open to the...

Reviewed 12 March 2012

I stayed here with my girlfriend for 2 nights and we were terrified. The first clue should have been the bail bond stores next door. We went for a walk and a City of Norwalk Police car pulled beside us and suggested it was not a great neighbourhood for 2 women to walk alone in! The lobby is new but...

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Helpful?
3Thank Icetara
Guesthousenorwalk, Manager at GuestHouse Inn & Suites Norwalk, responded to this review

Thank you for sharing your experience at our hotel. We are sorry that you encountered an issue with the area and found the rooms to be poor. The hotel continues to work very hard to ensure the guest experience is a pleasant one. We also work very close with the local authorities and our inhouse security team to ensure the...

New York City, New York
Reviewed 15 November 2011

We found the Guesthouse Hotel online and they had a great price and the pictures looked very pretty. We booked a suite for one week at this location and we were very pleased with our stay. They have two outdoor heated pools that was great as it was never over crowded. The staff was very friendly and offered suggestions for...

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Helpful?
4Thank Annie U
Guesthousenorwalk, Manager at GuestHouse Inn & Suites Norwalk, responded to this review

Thank you for taking the time to share your experience with us. We are pleased to hear you had a positive experience at our hotel and we thank you for your wonderful review and hope you visit us again soon! Management

Reviewed 11 November 2011

Stayed here for one night, it was ok, but would not stay more than 1 night. Interior room was clean, saw 1 small dead spider, no big deal. No bedbugs- that's a plus! TV was 'snowy', remote barely worked. Bed was uncomfortable. Very large complex- I believe not all is open to public, only a couple of buildings. Outside needs...

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Helpful?
1Thank Cryoking
Guesthousenorwalk, Manager at GuestHouse Inn & Suites Norwalk, responded to this review

We want to thank you very much for taking the time to reach out to us and share your comments with us. The hotel has gone through a major renovation since your stay with us and all the your concerns have been address. We are working everyday to improve upon our service and product. Your comments along with comments in...

Long Beach, California
Reviewed 10 November 2011

My friends and i headed out to the club in the same area. great music, wonderful crowd, and very convenient for us to stay. didnt want to drink and drive. I had seen the reviews online, its all bs. this is a great hotel. rooms were suprisingly clean. the room was gorgous. The customer service was great, i was helped...

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Helpful?
3Thank Robert H
Guesthousenorwalk, Manager at GuestHouse Inn & Suites Norwalk, responded to this review

We want to thank you very much for taking the time to reach out to us and share your comments with us. The hotel works everyday to improve upon our service and product and like many services people tend to comment on the negative experiences rather then that of a positive one. So your comments along with comments in general...

Page, Arizona
Reviewed 7 November 2011

When we first read all the complains, we were not that sure to stay. But at checking time the girl at the front desk Melissa, let us check in earlier than regular time. She was very helpful and gave us perfect directions to shopping centers close to the hotel. The rooms were very cleaned and big. Ah also a great...

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Helpful?
3Thank CATHY J
Guesthousenorwalk, Manager at GuestHouse Inn & Suites Norwalk, responded to this review

We want to thank you very much for taking the time to reach out to us and share your comments with us. We have shared your comments with the staff and continue to encourage their service skills with such positive feedback. The hotel works everyday to improve upon our service and product and like many services people tend to comment...

Kirkland, Washington
Reviewed 30 October 2011

I shared room with my friends we went to have long weekend we wanna be close to Disney and Knotts, very good people at the desk/housekeeping and restaurant people

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2Thank Rama Joyce T
Redlands, California
Reviewed 6 September 2011

I was worried when I first read the reviews, most of them being negative. Honestly after we checked in, we were actually quite surprised. I must say, having lived in So. California all my life & frequenting most of the cheaper motels/hotels, and also the higher quality 5 start hotels, I cant really say this was entirely bad. It wasn't....

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Helpful?
1Thank Caliqqqq
pompton lakes
Reviewed 5 September 2011

We made our reservations at the last minute and wonderful Expedia said it was three stars. Just few minutes after being in our room, we got a knock on the door from a guy who had a plunger dripping of dirty water asking if we had placed a call for a clogged toilet. Turns out it was the room next...

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2Thank SpankingGT
Seattle, Washington
Reviewed 17 August 2011

Very accommodating hotel for a reasonable price. They have a mini cocktail bar with big screen TV. The managers, and pretty much all entire staff was very pleasant and accommodating. They have 4 star lobby with 3 star room, their room were very cleaned and freshly appointed. They have fresh breakfast in the morning like buffet style, very good amenities...

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Helpful?
1Thank campingnewb
Guesthousenorwalk, Manager at GuestHouse Inn & Suites Norwalk, responded to this review

We want to thank you very much for taking the time to reach out to us and share your comments with us. We have shared your comments with the staff and continue to encourage their service skills with such positive feedback. The hotel works everyday to improve upon our service and product and like many services people tend to comment...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An affordable L.A. hotel alternative, GuestHouse International Hotel in Norwalk is ideally located near area businesses, the Norwalk Courthouse and a short drive from famed Southern California attractions, including Disneyland, Knott's Berry Farm and Universal Studios. Our Norwalk, CA hotel has a central location, making it a convenient place for business travelers, group tours and leisure travelers, boasting 230 rooms across six buildings on eight acres of land, with two swimming pools and a jacuzzi. The lovely landscape adorned with palm trees, flowers and green grass makes you feel right at home. Enjoy our newly renovated IV Lounge offering a great time for those seeking a fun night out. Our sports bar offers a variety of exotic cocktails and mixed drinks that are sure to delight you. Your banquet/meeting needs can be met in one of our six spacious banquet halls including our largest venue able to accommodate up to 500 guests with full catering services. Plan your next vacation, business trip or special event at our charming hotel, here in the historic city of Norwalk. ... more   less 

Additional Information about GuestHouse Inn & Suites Norwalk

Address: 12500 Firestone Blvd, Norwalk, CA 90650-4329
Region: United States > California > Norwalk
Price Range: $120 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — GuestHouse Inn & Suites Norwalk 3*
Number of rooms: 230
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Also Known As:
Guest House Hotel Norwalk
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Questions & Answers

Here's what travellers have asked, with answers from GuestHouse Inn & Suites Norwalk staff and other travellers.
3 questions
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Questions? Get answers from GuestHouse Inn & Suites Norwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay somewhere else”
 of 5 bubbles vampires23, 22 Mar 2016 | Read review
“I was on the second floor and it was still extremely loud, so I am not sure if the 1st floor is better, but i doubt it”
 of 5 bubbles gennesisv, 18 Dec 2014 | Read review
“i can't give any tips, except go somewhere else.”
 of 5 bubbles Driver_316, 3 Dec 2014 | Read review
“Pool view on the second level”
 of 5 bubbles LovinHotelLife, 3 Nov 2014 | Read review
“rooms on building 5 are quieter”
 of 5 bubbles Balvantpatel, 11 Jun 2014 | Read review
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