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Homewood Suites by Hilton Oakland-Waterfront

HomewoodUS$209*
View Deal
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$219*
US$209*
Great Deal
US$219*
US$219*
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Homewood Suites by Hilton Oakland-Waterfront
Homewood Suites by Hilton Oakland-Waterfront
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881 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Oakland-Waterfront
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Showing 863: English reviews
Reviewed 3 June 2016

If you want breakfast, get there EARLY as they are extremely slow to replenish anything and everything. If you ask for something that is out - and everything is always out- as they only replenish a handful at a time - be prepared to wait. The second time is up, everything is quickly pulled off and out of reach and...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 820jeffreyj
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

820jeffreyj, We are sorry we were not able to provide you with the quality of service you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this...

Temescal Valley, CA
Reviewed 3 June 2016

They're cheap and cut corners. Housekeeping goes in your room against your wishes; staff is unapologetic. Breakfast is repetitive. They don't serve dinner, despite the website and staff saying they will. Stay elsewhere.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank shhatefi
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Shhatefi, We are sorry we were not able to provide you with the quality of service you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this...

Visalia, California
Reviewed 2 June 2016

Nowhere in my original receipt when I booked the hotel did it tell me that I was going to be charged with $50 upon check in for incidentals. So when I was surprised with this when checking in I questioned the staff member and he was very rude and unprofessional when helping me. Other than that it was a fairly...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 861taylorm
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

861taylorm, We are sorry we were not able to provide you with the quality of service you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this...

Dublin
Reviewed 1 June 2016

This hotel is at a good location - close to the Oakland airport and by a lovely Marina. There is a nice German restaurant on the waterfront 1 block down from the hotel. The hotel room was nice enough and comfortable but the woman on the front desk on May 29 was unhelpful and unfriendly. The "free" breakfast was the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank nancy239
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We are sorry we were not able to provide you with the quality of services and amenities you deserve from our front desk agent....

Fort Myers, Florida
Reviewed 31 May 2016

We did have a nice marina view and the front desk people were professional and courteous. The buffet breakfast was "commercially acceptable." But the hotel itself was very dated and parts of it were quite dirty. I've been a "Hilton Honors" member for years and this particular hotel does not meet what I thought were the Hilton standards.

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Helpful?
2Thank Larry F
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are sorry we were not able to provide you with the quality of services and amenities you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. Darcella

Honolulu, Hawaii
Reviewed 31 May 2016 via mobile

Our stay took a turn for the best when the hotel was able to make an adjustment to our rate since the room we originally booked (2 Br. suite w/ ocean view) was given to another family. We were satisfied with the room and didn't want to pack up again to switch rooms when all we wanted to do was...

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Helpful?
Thank Will G
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

WGHawaii, Many thanks for the kind words, and we appreciate you choosing our hotel. Very glad to see you enjoyed a comfortable stay with us, and that our accommodations and amenities met your needs. I'm especially pleased that everyone was friendly and welcoming, as we want all of our guests to feel right at home. I've forwarded your comments to...

California
Reviewed 29 May 2016 via mobile

We stayed three nights here while visiting family in the area. My cell phone had a challenge and the staff went over and above to help me resolve the problem. Quiet room good views. Thanks ! My only complaint was the decaf coffee was not the best. But there is a Starbucks next door!

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Helpful?
Thank Delia53
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

So glad to see you enjoyed your stay, and we appreciate you choosing our hotel! I'm pleased our accommodations and amenities met your needs, and especially that my team was warm and welcoming. Darcella

Houston, Texas
Reviewed 27 May 2016

We had a beautiful view of the Marina, but that was the best part of this stay. Check in was not bad, but there was no overwhelming feeling that the front desk staff was excited about us being there. Initially she was distracted by a call, and then distracted by a co-worker and then swiped my credit card and I...

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Helpful?
Thank Stephanie L
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Stephanie, We are sorry we were not able to provide you with the quality of amenities and service you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to...

Sacramento
Reviewed 25 May 2016

We wanted someplace to spend the night close to Oracle Arena. In a car, it only took us 15 minutes to get there and 15 minutes to return. We managed to avoid the traffic and that was wonderful. We did upgrade to a waterview and that was worth the cost.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank keithak2015
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

keithak2015, Many thanks for the kind words, and we appreciate you choosing our hotel. Very glad to see you enjoyed a comfortable stay with us, and that our accommodations and amenities met your needs. I'm especially pleased that everyone was friendly and welcoming, as we want all of our guests to feel right at home. I've forwarded your comments to...

Boyce, United States
Reviewed 24 May 2016

This hotel looked nice, was clean and in a good location. HOWEVER, the service was disappointing. Breakfast was advertised as a full hot breakfast, but food items ran out often, as did utensils, coffee, orange juice, etc. Staff was not friendly or willing to fix problems promptly nor with a positive attitude.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Ronald L
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are sorry we were not able to provide you with the quality of service you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this right....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Oakland-Waterfront

Address: 1103 Embarcadero, Oakland, CA 94606-5122
Region: United States > California > Oakland
Price Range: $280 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Oakland-Waterfront 3*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Hotwire, Orbitz, Priceline, Travelocity, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Homewood Suites by Hilton Oakland-Waterfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Oakland Waterfront Hotel Oakland
Homewood Suites Oakland
Homewood Hotel Oakland
Hotel Style:
#2 Business Hotel in Oakland
#4 Romantic Hotel in Oakland
#4 Family Hotel in Oakland
#5 Green Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Oakland-Waterfront staff and other travellers.
12 questions
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Questions? Get answers from Homewood Suites by Hilton Oakland-Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shore side has the nice view.”
seemyeyes, 1 May 2017 | Read review
“Ask for water view side of hotel”
HeatherColoradogirl, 24 Apr 2017 | Read review
“Ask for marina view”
E8828GKkatheriner, 24 Apr 2017 | Read review
“The suites are way to go, but the pool side rooms all had balconies. The other side windows only. Rooms are quite.”
charlesdr2017, 7 Apr 2017 | Read review
“Dont pay more for the water side if you are only sleeping there. The dining and free dinners all face the water”
johnhans1, 26 Mar 2017 | Read review
5 of 5
Homewood
US$209* /night
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Expedia.comUS$219
Orbitz.comUS$219
Booking.comUS$219
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*Disclaimer
Prices are for 1 room, 2 adults
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