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Hilton Oakland Airport

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Hilton Oakland Airport
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856 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Oakland Airport
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Showing 838: English reviews
Salem, Oregon
Reviewed 3 weeks ago

Everybody was sooo nice, friendly and efficient. They worked quickly on the computer and asked several times if they could help me with anything else. I am a female single senior and I think they felt they needed to help me!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank bettya75
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for letting us know about your stay. Our goal is to ensure each guest is treated well. I am pleased that the staff asked numerous times if you needed assistance. Please come back and visit us again! Happy Holidays,

Portland, Oregon
Reviewed 3 weeks ago

This property has decided that Diamond members have too many benefits. This was told to me by the new manager. Quote "you know that you already get bonus points". They have taken away our hot breakfast. They are still giving out there "free breakfast" coupons but on the back in the fine print they have limited it to the continental...

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Helpful?
Thank gazellegirl
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for taking the time to let us know about your experience. As well, I must apologize for the recent change, which have obviously made your stay memorable for 'not so good' reasons. Ensuring every guest's satisfaction ifs of paramount importance to us. On behalf of the hotel staff, I am truly sorry for the disappointment you experienced. We...

Puyallup, Washington
Reviewed 4 weeks ago

The service was good but the food was horrific. Rooms were not bad as it was not ready when I showed up. Front desk employees were outstanding. They were very professional and compassionate about what they do.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jimmy C
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Evening, Please accept my sincerest gratitude for taking the time to tell us about your stay. We take enormous pride in providing outstanding service for our guests. I am very pleased to learn the Front Desk staff provided you with such service. As well, I must offer my sincerest apology on behalf of the hotel for your displeasure regarding...

Oakdale, California
Reviewed 4 weeks ago

The hotel staff was very cooperative and nice. The sports bar was very nice and had a ton of tvs. Enjoyed my time here. Highly recommend this hotel if your flying out as airport is very close. Or if your attending a sporting event it's perfect.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kathy R
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Evening, Please accept my sincerest 'thank you' for sharing your experience with the TripAdvisor community. It is very important that we hear from our guests as it is only you who can tell us how to improve. I am very pleased to learn you enjoyed your time with us. I hope to have the opportunity to welcome you back...

San Jose, California
Reviewed 4 weeks ago

My boyfriend and I were attending my company'/ holiday party located in Oakland near Jack London Square. We decided to stay a night in Oakland to save us a trip on uber and from drinking and driving. Hilton Oakland Airport was the closest Hotel and overall had an amazing weekend with my boyfriend.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 277maryanns
Corey W, Manager at Hilton Oakland Airport, responded to this review

I am very pleased to learn that we were able to accommodate you and that you and your boyfriend had an amazing time. Our number one goal is to do our utmost in providing the type of service that will be memorable for all the right reasons. Thank you so much for letting us know. Please come back and visit...

Aiea, United States
Reviewed 4 weeks ago

This hotel is convenient and close to Oakland International Airport. Hotel shuttle picked us up at the car rental so we didn't have to take car rental shuttle back to the airport and then take the hotel shuttle to Hilton. This was convenient and the second time we had done this.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gladys N
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Evening - I would like to thank you for providing feedback on your stay with the TripAdvisor community. It is very pleasing to know our close proximity to the Oakland Airport, along with the hotel shuttle providing a direct connect with the hotel and the car rental center, provided the type of convenience needed for a successful stay. Please...

Coronado, California
Reviewed 12 December 2016

A stone throw from the Oakland Airport you would think there was a lot of airplane noise but there's not. Hotel restaurant is fairly decent. Staff is friendly, professional. Easy access to 880. Paying extra for parking is annoying, though. In addition to wifi. But free washing machines and dryers was a surprise though I didn't use them.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mayson H
Corey W, Manager at Hilton Oakland Airport, responded to this review

Dear Valued guest, Thank you for sharing your experience at our hotel with the TripAdvisor community. I sincerely apologize for your displeasure regarding the parking fee. As well, I am pleased to learn your overall stay was memorable for all the right reasons. Should your travels bring you to the SF Bay Area in the future, I hope you will...

Los Angeles, California
Reviewed 10 December 2016

Stayed next door at the Holiday Inn for a business trip the week before and was pleasantly surprised. A week later, stayed here for another business trip and I was so disappointed. Thinking Hilton is a tier higher than Holiday Inn so I was expected better, but the rooms and bathrooms were very old and I was told every room...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank LianaCali
Corey W, Manager at Hilton Oakland Airport, responded to this review

I would like to thank you for sharing your experience with the TripAdvisor community. Your feedback is of the utmost importance as it tells us what we are doing well and most importantly, how we can improve. On behalf of the hotel staff, I am truly sorry for your disappointment with the room you were provided. Your candid comments will...

Reviewed 10 December 2016 via mobile

This was a pleasant surprise. Room was modern, clean and the bed and pillows were magnificent! We went to a concert at Oracle Arena (right down the street) hotel van service dropped off and picked up! The bar was a disappointment...I remember they used to have a nice sports bar...not anymore. We chose late check out and spent the morning...

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Helpful?
Thank Kimberly K
Reviewed 5 December 2016

Good times every time we come up for the Raider experience. The people at the hotel treat you well and the stay has everything that's needed for your stay. Bars and restrauants are pleasant. They could do a better job on the shuttle service by not charging for services.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jessicaaR7834EL

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621-1405
Region: United States > California > Oakland
Price Range: $187 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Oakland Airport staff and other travellers.
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Questions? Get answers from Hilton Oakland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles W9833OLpeterm, 5 Sep 2016 | Read review
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 of 5 bubbles geotech522, 3 Sep 2016 | Read review
“A room looking out to the pool can be noisy.”
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 of 5 bubbles Sassamatt, 23 Aug 2016 | Read review
“Stay in a different hotel”
 of 5 bubbles DavidM625, 12 Aug 2016 | Read review
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 of 5 bubbles 487sarahc487, 10 Aug 2016 | Read review
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