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Waterfront Hotel, a Joie de Vivre hotel

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Traveller (212)
Room & Suite (315)
Pool & Beach (40)
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Overview
  • Excellent46%
  • Very good31%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
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“the penthouse”(11 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Waterfront Hotel, a Joie de Vivre hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,054)
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Traveller rating
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327
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168
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All reviewsjack london squarenautical themethe penthousesan franciscoferry dockwine and cheesetrain noisefarmers marketjazz clubmovie theaterrestaurants and barslight sleepercity viewbusiness tripwater viewamtrak stationthe east bay
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171 - 175 of 1,035 reviews
Reviewed 27 September 2017

The hotel is very convenient for the airport, Jack London square & the ferry to San Fran.The only down point was the stale smell in our room & the cleanliness of the balcony . Also the poor communication from the hotel upset our visit. We...More

Thank andyoreilly
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 29 September 2017

Dear andyoreilly, Thank you for staying with us and for your review of our property. I apologize that we didn't specify the hours the pool would be unavailable as it was for a limited time. I have followed up with my team to include hours...More

A TripAdvisor Member
2
Reviewed 26 September 2017 via mobile

There is nothing wrong with this old hotel.....I didn't experience mold or bird dropping at all.....the last reviewer must simply be a fuss bucket! Nuf said on that! This hotel, yes it's older, but has been upgraded over the years! It's very nice ...it's a...More

Thank A TripAdvisor Member
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 29 September 2017

Dear TripAdvisor Member, Thanks for the love for The Waterfront Hotel. We are working on upgrades throughout the hotel this year and next. in the meantime, thanks for your loyalty and for staying with us whenever you're in the Bay Area. All the best, Chris

Reviewed 24 September 2017

Jack London Square is a touristy location and this hotel takes ample advantage of that and the beautiful view over the Bay. You're in walking distance of several top restaurants. My service at Lungomare was poor as no one ever came to seat us, but...More

Review collected in partnership with this hotel
Thank G7075AEph
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 26 September 2017

Dear G7075AEph, Thank you for reaching out. In a separate response, I have sent an apology and extended a gesture of goodwill. We certainly hope you'll give us another try as we address the concerns you raised with our team. We always appreciate feedback and...More

Reviewed 19 September 2017

Unique style, fantastic location and great amenities are why you should stay here. The rooms are spacious, clean, comfortable and fun. From a nice walk or run on the harbor to nearby restaurants, bars and Bart station, the location makes this hotel a great find....More

Thank stotorp
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 22 September 2017

Dear stotorp, Thanks for sharing your experience at The Waterfront Hotel on TripAdvisor. We are happy to hear you enjoyed your time with us. Our team will be glad to know you had a great time. Please come back soon and see us again. All...More

Reviewed 19 September 2017

The room was very nice (maritime harbour/boat-style) and the location was great, We looked down to the pool and behind the pool there was a small marina. The room was equipped with very nice furniture and it was big enough for 4 persons. And it...More

Review collected in partnership with this hotel
Thank berndm733
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 21 September 2017

Dear berndm733, Thank your for your review of our hotel and for staying with us. We're happy you enjoyed the water view and had a good time with us. Please come back and see us again soon. All the best, Chris

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$170 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Oakland
#3 Business Hotel in Oakland
#3 Family Hotel in Oakland
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$170 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Oakland
#3 Business Hotel in Oakland
#3 Family Hotel in Oakland
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (212)
Room & Suite (315)
Pool & Beach (40)
Dining (10)
Amenities (6)
Business Centre & Event Rooms (1)
Questions & Answers
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toobastar
26 October 2017|
AnswerShow all 6 answers
Response from Alvin R | Reviewed this property |
No. Not walking distance close
1
Vote
917cecilyl
28 August 2017|
Answer
Response from Nathan B | Reviewed this property |
Smoking is not allowed on the balconies, you must be physically away from the hotel outside to smoke.
0
Votes
MGafill
31 May 2017|
Answer
Response from SavBlancLAK | Reviewed this property |
I'm a bit surprised- the management was very responsive. It's a lovely property- I'd give them another chance.
0
Votes
Room Tips
"stay above ground floor"
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"Water view and not first floor"
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"overlook the water."
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"Waterside rooms have lovely views. Are quiet and well-appointed."
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