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Oakland Marriott City Center

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Oakland Marriott City Center
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657 Reviews from our TripAdvisor Community

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Showing 628: English reviews
San Francisco, California
Reviewed yesterday NEWvia mobile

This hotel has had a very big redo. The hotel is beautiful with an urban feel. It's a great location. The room had a huge smart tv. You can access your Netflix. Bathroom had nice amenities. Beds super comfy. Heath Club on property as well. The hotel restaurant was very tasty a bit expensive and $5 for a soda was...

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Helpful?
Thank Leasha50
Boerne, Texas
Reviewed 2 days ago NEWvia mobile

This hotel is located next to the Oakland convention center. The staff are friendly and the rooms are good. Rather than a concierge room, this hotel has the M Club located on the second level. I must say that Zak who runs the club room during the evenings is top notch and one of the nicest and most energetic Marriott...

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Helpful?
Thank Curt S
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear Curt S, Thank you for taking the time to share your review of our hotel and we are happy to hear you enjoyed your stay and really found our M Club Lounge to have a nice vibe. We will be sure to pass your kudos along to Zak. We appreciate your feedback about our new Fresh Bites meal service...

Denver
Reviewed 2 days ago NEW

This hotel connects to the convention center and is convenient to BART, downtown offices, bars/restaurants, and the farmer's market on Friday. The front desk and bell staff were friendly, welcoming, and helpful. Large rooms looked recently updated, with big flatscreen TVs and comfortable beds. I wish I had thought to bring a swimsuit for the pool. I had a view...

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Helpful?
Thank MileHighMe
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear MileHighMe, Thanks for letting us know how much you enjoyed your stay with us, really liking our location making it easy to access the BART Transportation system, take advantage of restaurants close by for dining, and even enjoying the Farmers Market! We are glad you were very pleased with your newly renovated room accommodations, offering comfortable bedding, great views,...

Reviewed 2 days ago NEW

Stayed here for a few days in July. Room was spacious and had great views from two windows (see picture). The staff was polite. The pool was relaxing. The breakfast was decent. The hotel is in a great location with lots of little restaurants nearby.

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Helpful?
Thank Dharam K
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear Dharam K, It is great to hear that you had a very pleasant stay with us in July, and that you were very pleased with our location not only for the beautiful views, but also for easy access to shopping and dining options nearby! We are happy to know that our staff took great care of you, and that...

New York, NY
Reviewed 5 days ago NEW

Oakland's largest hotel with full services, and connected to the Convention Center, is easily the city's best hostelry. Upper floor rooms, mostly newly renovated, command sweeping views of Oakland, the harbor and larger bay area. Rooms are quiet. Hotel service is highly attentive, rooms are spacious and well decorated, and guest amenities abound. Even the radio was great, but beware...

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Helpful?
Thank CountyGent
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear CountyGent, Many guests love to stay at our hotel because of our close proximity to the San Francisco area, and also the downtown Oakland area, especially being able to access the BART Transportation system to get into the city and airport quickly. We are glad you were very pleased with your newly renovated, quiet room accommodations, offering great views,...

Colorado
Reviewed 5 days ago NEW

Super Clean hotel, excellent staff. No matter where you were in his huge hotel, staff greeted you warmly. The bed was especially comfortable as were the linens. I ate dinner in the hotel, pricey for what you got (4 small bite sized tenderloin tips and 3 mushrooms) but was very good. I would stay here again, the views were fantastic.

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Helpful?
Thank suds3630
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear suds3630, It is great to know that your stay with us was a very enjoyable one, and that you were very pleased with your super clean, comfortable room accommodations. We are glad you liked your fantastic views, enjoyed your dining experience, and that you felt very well taken care of by our entire staff throughout your stay! Thank you...

Wakefield, Massachusetts
Reviewed 2 weeks ago via mobile

I contacted the front office manager to express my concerns about some issues we had. Even though she was out of the office, she contacted me immediately, expressed her apology for the less than perfect experience we were having and offered to make up for the experience by following up internally among other things. I am impressed and will definitely...

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Helpful?
Thank 911Kim
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear 911Kim, Thank you for taking the time to let us know that you were very pleased with the service, and the attention you received to help make your stay an enjoyable one. We are happy to know we were able to take care of your initial issues to turn your "rocky start" into a good stay with us. We...

Reviewed 3 weeks ago

Recently stayed here overnight for a business trip. Great experience! Lovely hotel, beautiful rooms, attractive modern furnishings and very clean. Although there is no room service, there is a nice restaurant on site. You can also order from nearby restaurants. But the BEST thing about this hotel is the staff. Terrie and Kenneth should be cloned! Looking forward to returning...

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Helpful?
Thank dorothyw679
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear dorothyw679, We are glad we could welcome you for a great overnight stay with us, and that your experience was great, and that you found our staff's service terrific! Thanks for sharing that you were very pleased with your stylish, beautiful room accommodations, and that you enjoyed your dining experience with us. We are constantly evaluating and evolving the...

Boulder, Colorado
Reviewed 3 weeks ago

Frequent business traveler to the Bay Area & was encouraged to visit the Oakland City Center by a friend within my industry - glad that I did. Cannot beat the location for downtown Oakland and overall proximity to BART, easy access to events at the Oakland Coliseum or Oracle Arena. Staff is focused on making your stay a positive one,...

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Helpful?
Thank Daniel E
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear Daniel E, We are happy to know we lived up to the recommendation for you to stay at our hotel, and to know you really were pleased with your exe princes here at the hotel! We are glad as a Marriott Rewards Member that our Concierge Lounge worked well for meetings and dining, and that you were very pleased...

Los Angeles, California
Reviewed 3 weeks ago via mobile

We were attending a friend's party on the 21st floor. It was convenient having a room on the same floor as the party. The room is very small. We heard the hotel rooms had recently been remodeled. It was half done. The carpet looked newer, the bathroom sink and counter were new, but the tub was scratched up with chips...

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Helpful?
Thank JDCNECSCV
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear JDCNECSCV, Clearly, you encountered some major missteps with our housekeeping department, and for this, we apologize. It is never our intent to disappoint a guest in any way, and apologize that your stay was not what you expected when staying at a Marriott. We strive each day to provide a comfortable stay, offering friendly, helpful service, and are sad...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oakland Marriott City Center offers commanding views of Lake Merritt, Berkeley Marina, the bay and skyline of San Francisco, and both the Golden Gate and Bay Bridges. Centrally located the hotel is convenient to all Bay Area attractions including Napa and Sonoma Wine Country, the East Bay and Berkeley. Downtown San Francisco is just 12 minutes via the local subway system (BART). Additional parking fees: Valet: $40 Self-Parking $35 ... more   less 

Additional Information about Oakland Marriott City Center

Address: 1001 Broadway, Oakland, CA 94607-4019
Region: United States > California > Oakland
Price Range: $204 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Oakland Marriott City Center 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Marriott Oakland City Hotel Oakland
Oakland Marriott
Hotel Style:
#3 Green Hotel in Oakland
#9 Business Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Oakland Marriott City Center staff and other travellers.
4 questions
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Questions? Get answers from Oakland Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms that adjoin another room”
 of 5 bubbles CountyGent, 5 Dec 2016 | Read review
“Ask for either a Bay or city view depending which you'd prefer”
 of 5 bubbles 298DanielE, 17 Nov 2016 | Read review
“Face the water - high floor”
 of 5 bubbles ATravelVixen, 12 Oct 2016 | Read review
“Top floors have best views.”
 of 5 bubbles kkraus, 4 Oct 2016 | Read review
“Wifi is free if you're a Marriott member.”
 of 5 bubbles DH_Out_and_About, 28 Sep 2016 | Read review
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