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Country Inn & Suites By Carlson, Ontario at Ontario Mills

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Country Inn & Suites By Carlson, Ontario at Ontario Mills
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484 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Rancho Cucamonga, United States
Reviewed 2 days ago NEW

Nice bed, nice Whirpool. Enjoyed the fridge and microwave. Disliked the open toilet paper roll and shampoos. Room seemed clean. But comforter probably was not clean. Was denied 20 percent off coupon which was told i could use on the phone.

Thank carolinarT2936HL
San Jose
Reviewed 4 days ago NEW

Thank aedsells
Great Falls, Montana
Reviewed 6 days ago NEWvia mobile

This is my second time here. Again the staff has been fabulous 😃 Thank you to Dana and the rest of the staff making sure our stay was clean comfortable and perfect. This hotel will be our home away from home whenever we come from Montana to visit California

Thank katkariann
Reviewed 1 week ago

Thank HojoStGeorge
San Diego, California
Reviewed 1 week ago via mobile

We stayed at the Country Inn to be close to Ontario Mills for Black Friday shopping. The outside looked nice so I was hopeful for the inside (I'm not really into staying at motel style hotels for many reasons), but wasn't thrilled with the interior. For one, it smelled weird in the shared corridor to the rooms, turns out it's...

Thank LO_SD
Alton, United Kingdom
Reviewed 2 weeks ago

The quality of my stay was excellent in every respect from the staff to all of the wonderful amenities. I have never met a more professional friendly staff from Tim the general manager down to Gloria one of the many wonderful women that clean the beautiful rooms . The front desk staff of Cathy , Araceli and Edward are the...

Thank Donald G
Rialto, California
Reviewed 3 weeks ago

When I arrived to check-in,the male front desk clerk saw me but didn't say anything and pretend that I wasn't even there!The female front desk clerk next to him helped me instead.I haven't encountered anybody so rude!The hallways look old,with lights flickering.It felt like we were in a horror movie.The room is dated with an old carpet.As I went to...

Thank Vicki A
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

We are very sorry to hear about the issues that occurred during your recent stay. We do apologize for the disappointing service that you received when checking in and that your room was not up to the standards that Country Inn and Suites is known for. We will make sure to speak to the hotel management to ensure that we...

Rancho Cucamonga, California
Reviewed 2 November 2016

Thank Myra W
Santa Rosa, California
Reviewed 1 November 2016

After attending a clecbration of life in Ontario, I was driven with other guests to what I thought was my hotel. The Country Inn on Grove Avenue only to discover they did not have my reservation. Common mistake they said and said I probably had a rez at the Country Inn Suites. I got an Uber and headed over to...

Thank jeeewlrc
Reviewed 1 November 2016

Just across the Ontario Mills premium outlets, very nice and peaceful area to stay at. Friendly and helpful staff. We love that the room is of good size, and the free home baked cookies at the lobby. It was a very easy place to travel to.

Thank Joycelim9

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Prepare for a stress-free stay at the Country Inn & Suites By Carlson(R), Ontario Mills, CA, beginning with complimentary transportation to the hotel from LA/Ontario International Airport (ONT). Our hotel at the intersections of I-10 and I-15 provides easy access to trade shows at the Ontario Convention Center and AHL hockey action at the Citizens Business Bank Arena, home of the Ontario Reign. You can also shop at Ontario Mills Mall or catch a NASCAR race at the Auto Club Speedway, both just minutes from the hotel. Recharge daily with the hotel's free breakfast, heated outdoor pool and fitness center, and then retreat to rooms with microwaves, mini refrigerators and HDTVs with HBO. Bring along snacks and drinks since every room and suite includes a refrigerator and a microwave, perfect for late-night appetites. Watch an HBO movie on the flat-screen TV or check emails with free Internet access. Our suites feature separate sleeping, living and dining areas donned with a king-sized bed, sleeper sofa, and a sizable table with seating for four. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Ontario at Ontario Mills

Address: 4674 Ontario Mills Pkwy, Ontario, CA 91764-5104
Region: United States > California > Ontario
Price Range: $134 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Ontario at Ontario Mills 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
Country Inn And Suites By Carlson At Ontario Mills
Country Inn Ontario Mills
Hotel Style:
#3 Best Value Hotel in Ontario
#5 Business Hotel in Ontario
#5 Romantic Hotel in Ontario
#11 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Ontario at Ontario Mills staff and other travellers.
9 questions
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1 month ago
Escondido, California
3 months ago
Escondido, California

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Questions? Get answers from Country Inn & Suites By Carlson, Ontario at Ontario Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't recommend this hotel”
 of 5 bubbles vickia864, 14 Nov 2016 | Read review
“Choose a room on the south side of the hotel, away from the highway.”
  • Elegant ceiling fan
  • Upscale kitchenette
  • Plentiful comfortable pillows
 of 5 bubbles WiseKindTrue, 7 Sep 2016 | Read review
“Great view, well kept, concierge service, the works!”
 of 5 bubbles 390dezg, 5 Jul 2016 | Read review
“Get a Suite”
 of 5 bubbles michaelwE2593QD, 28 Jun 2016 | Read review
“Not a bad room on the property”
 of 5 bubbles 641jerryb, 7 Jun 2016 | Read review
5 of 5
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