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Country Inn & Suites By Carlson, Ontario at Ontario Mills

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Country Inn & Suites By Carlson, Ontario at Ontario Mills
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506 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Ontario at Ontario Mills
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Showing 479: English reviews
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Mary Jane P
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Reviewed 14 January 2017 via mobile

At first it took 30-45min for someone to show up in the front desk, Main event near by was a rave. After that they attended me really fast the room was big. Stayed in diff places and this was my favorite.

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Helpful?
Thank Brenda R
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Hi Brenda! While I'm really disappointed that it took so long for someone to help you at the Front Desk, I'm happy it turned out so well! We're really grateful that you choose to stay with us and took the time to write this nice review. We hope to see you again soon!

Boise, Idaho
Reviewed 3 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank christysDec2016
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

San Francisco, California
Reviewed 1 January 2017

I really wanted to love this place and it’s rare that a highly rated hotel on TripAdvisor disappoints me but this one seems to be over-rated. I’m guessing the reason for this is the staff seems pretty awesome. But several other issues with this hotel take this place from 5 stars to 2 or 3. I’m giving them 3 stars...

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Thank SFBayMommy
Owosso, MI
Reviewed 30 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank janm0m
Grande Prairie, Canada
Reviewed 30 December 2016 via mobile

I'm not sure how this hotel got such a high rating on trip advisor. Our room was large and comfortable. But there are several issues with thus hotel. It's noisy, the room are not very sound prof and we heard a lit if doors closing. Second, the elevators are painfully slow. We did this to her simply because we didn't...

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Thank A May M
CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Thank you for taking time to write your review. We understand how important a quiet environment is and apologize. As well as we understand the frustration caused with slow elevators. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

Phoenix, Arizona
Reviewed 27 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Zipporah A
United States
Reviewed 26 December 2016

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Thank 646rond
Montgomery, Alabama
Reviewed 24 December 2016

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Thank viploves653
Hawthorne, United States
Reviewed 21 December 2016

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Thank jiarenh

105 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Prepare for a stress-free stay at the Country Inn & Suites By Carlson(R), Ontario Mills, CA, beginning with complimentary transportation to the hotel from LA/Ontario International Airport (ONT). Our hotel at the intersections of I-10 and I-15 provides easy access to trade shows at the Ontario Convention Center and AHL hockey action at the Citizens Business Bank Arena, home of the Ontario Reign. You can also shop at Ontario Mills Mall or catch a NASCAR race at the Auto Club Speedway, both just minutes from the hotel. Recharge daily with the hotel's free breakfast, heated outdoor pool and fitness center, and then retreat to rooms with microwaves, mini refrigerators and HDTVs with HBO. Bring along snacks and drinks since every room and suite includes a refrigerator and a microwave, perfect for late-night appetites. Watch an HBO movie on the flat-screen TV or check emails with free Internet access. Our suites feature separate sleeping, living and dining areas donned with a king-sized bed, sleeper sofa, and a sizable table with seating for four. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Ontario at Ontario Mills

Address: 4674 Ontario Mills Parkway, Ontario, CA 91764
Region: United States > California > Ontario
Price Range: $153 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Ontario at Ontario Mills 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
Country Inn And Suites By Carlson At Ontario Mills
Country Inn Ontario Mills
Hotel Style:
#3 Best Value Hotel in Ontario
#5 Business Hotel in Ontario
#5 Romantic Hotel in Ontario
#11 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Ontario at Ontario Mills staff and other travellers.
10 questions
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2 months ago
3 months ago
Escondido, California
5 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Ontario at Ontario Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on the top floor (4) noise from the machinery on the roof is loud.”
 of 5 bubbles DawnD694, 20 Jan 2017 | Read review
“I don't recommend this hotel”
 of 5 bubbles vickia864, 14 Nov 2016 | Read review
“Choose a room on the south side of the hotel, away from the highway.”
  • Plentiful comfortable pillows
  • Upscale kitchenette
  • Elegant ceiling fan
 of 5 bubbles WiseKindTrue, 7 Sep 2016 | Read review
“Great view, well kept, concierge service, the works!”
 of 5 bubbles 390dezg, 5 Jul 2016 | Read review
“Get a Suite”
 of 5 bubbles michaelwE2593QD, 28 Jun 2016 | Read review
5 of 5