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Comfort Suites Ontario Convention Center

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#10 of 41 Hotels in Ontario
Certificate of Excellence
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474 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Ontario Convention Center
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Showing 468: English reviews
Reviewed 14 April 2016 via mobile

Stayed here 4 nights for business. The rooms are spacious and super clean. Samantha at the front desk deserves a raise! She was super helpful with area places to eat and always had a smile when approached by customers. She provided above and beyond customer service! 5 stars

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Helpful?
Thank Erik R
Mount Vernon, Illinois
Reviewed 27 March 2016

Eve though I stopped staying at Choice properties years ago because of bad service and the properties being dumps, this hotel continues to be one of the very few choice properties still worth staying at. The breakfast is always outstanding. Front desk personnel are always friendly and accommodating.

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Helpful?
Thank Michael H
MORENO VALLEY
Reviewed 3 March 2016

This is one of the better Comfort Suites, not quite as good as it used to be, but still a nice place, especially if you don't use wifi a lot. Everything very clean, nicely decorated. I was in a King Suite and liked the unique layout. Nice size flat screen, micro and mini fridge, sofa bed and comfortable chair. About...

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1Thank drdroad
Leo A, Front Office Manager at Comfort Suites Ontario Convention Center, responded to this review

Thank you for taking a moment to share your feedback about your most recent visit with us. We are happy to hear that you still enjoy the unique layout of our King suites. All of our suites include microwaves and mini refrigerators along with the other standards. Our TV guide channels may have slimmed down a bit, and the Wi-Fi...

Long Beach, California
Reviewed 24 February 2016

We stayed here for a convention (the convention center is about a block or so away), and despite not being the closest hotel to the center, I would choose to stay here again over any of the hotels on or very near convention center property: the price was right (about $100 a night), the staff were ALL excellent (and I...

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Helpful?
Thank nikki b
Apple Valley, United States
Reviewed 15 February 2016

We have stayed at this hotel twice. The hotel does use a taxi service as their free airport transportation and it worked very well for us. In fact, I think it's better than many hotels' shuttles. We left our car at the hotel while we traveled. On our return, we just went to the cab stand outside the baggage area...

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1Thank Cheryl D
Pueblo, Colorado
Reviewed 11 February 2016

Room was well appointed, clean and comfortable. Staff was very polite and efficient. My problem with this hotel is that, to save money, the ownership has discontinued their airport shuttle service. They have opted to pay for a Taxi or UBER instead. We almost missed our flight because the Taxi did not show up as reserved and they had to...

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2Thank Nauticat-Sailor
Newport Beach, California
Reviewed 1 February 2016

Best hotel in Ontario! I am letting you all know this is the best hotel in Ontario. I have stayed here once and it was fantastic stay, comfortable rooms, great front desk service and close to the convention center. But the real reason...great customer service, especially from Nicole. I had to cancel a upcoming non-refundable reservation due to scheduling issues...

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Thank Anson M
Albany, NY
Reviewed 31 January 2016

I checked into this hotel based on the stellar reviews on TA and I couldn't believe it was the same place. First off, I was checked into a room that hadn't even been serviced after the previous guest departed. It was filthy. I called down to complain and they provided me with a lame excuse. I then had to move...

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4Thank STEBAY711
Ridgecrest, California
Reviewed 29 January 2016

I recently attended an event at the Ontario Convention Center with a group of friends. We reserved 4 rooms more than 6 months in advance and on the arrival day, our group checked in to the Comfort Suites. Three rooms were ready by 1:30 PM and some members checked in and then went back to the convention. I stayed at...

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1Thank Laura D
Ventura, California
Reviewed 28 January 2016

Have stayed at other properties in the area while on business and this place is definitely a favorite. Very friendly staff and clean rooms. Take into consideration where your room is in relation to the airport, it does make a minor difference.

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Helpful?
Thank Dez13

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more   less 

Additional Information about Comfort Suites Ontario Convention Center

Address: 1811 E Holt Blvd, Ontario, CA 91761-2149
Region: United States > California > Ontario
Price Range: $141 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Ontario Convention Center 2.5*
Number of rooms: 100
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Also Known As:
Comfort Suites Ontario Airport Hotel Ontario
Hotel Style:
#1 Business Hotel in Ontario
#4 Best Value Hotel in Ontario
#6 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Ontario Convention Center staff and other travellers.
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Questions? Get answers from Comfort Suites Ontario Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay on the first floor stay down near the end of the hall, there is less noise there.”
 of 5 bubbles JJS1959, 25 Sep 2016 | Read review
“Top floor. We were on parking lot side facing a business area. Fairly decent view of trees and mountains.”
 of 5 bubbles OurTime35, 1 Jun 2016 | Read review
“Any room will be fine.”
 of 5 bubbles R424KGmichaelh, 27 Mar 2016 | Read review
“continental breakfast, pull out sofa bed, and small appliances in room are great!”
 of 5 bubbles nikkib808, 23 Feb 2016 | Read review
“One actually That Had Maid Service...”
 of 5 bubbles STEBAY711, 31 Jan 2016 | Read review
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