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Quality Inn Ontario Airport Convention Center

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#20 of 41 Hotels in Ontario
Certificate of Excellence
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Quality Inn Ontario Airport Convention Center
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100 Reviews from our TripAdvisor Community

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Showing 98: English reviews
1 review
Reviewed 3 weeks ago via mobile

Christine is wonderful I appreciate the help and friendly Ness of the staff here and the clean rooms .the free breakfast s great. The fitness room is enjoyable. The pool is clean. The parking lot is safe and they provide a free shuttle to get around within 5 miles.

Helpful?
Thank Ali A
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for giving us such a wonderful review and a perfect score! Christine is one of our dedicated employees; she loves helping our guests to have the most enjoyable stay. So glad you enjoyed a clean and comfy room, along with a nice swim in the pool. Thank you again and we look forward to welcoming you back soon. More 

Mashpee, Massachusetts
Level Contributor
244 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 17 October 2016

My husband and I stayed at this Quality Inn, and as usual, it was great! Comfortable beds, plenty of hot water, room cleanliness, location quietness...all were fantastic! The front desk staff was also very friendly and helpful. The continental breakfast is what you'd expect...bagels, pastries, cereals, fruit, coffee, juice. Of note: make sure you lock your car and take all... More 

Helpful?
Thank Ash B
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Dear Guest, Thank you for your review and we are so delighted to see you enjoyed a fantastic stay. As for our personnel, we always have employees cleaning, mopping hallways and sweeping walkways, taking care of our hotel as needed. We also have staff available to take care of the needs of our guest 24/7. We strive for all of... More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
Reviewed 29 September 2016

My wife and I were in the area for a conference at the arena so we were happy to find a hotel under $100. Pretty much just a place to sleep so we didn't have too many expectations other than a clean room and clean, comfortable bed which were met. The staff at the front desk were very polite and... More 

Helpful?
Thank Lupe L
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for your revew and we are pleased your enjoyed a clean and comfy room with our location being a plus for you. Our dedicated and happy staff thank you for staying with us! We hope to see you again soon. Sincerely, Vicki Anderson Front Desk Manager More 

Las Vegas, Nevada
Level Contributor
129 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 September 2016 via mobile

This property is a Gold Award winner. They have a nice clean pool and hot tub. Good hot breakfast with waffles , eggs and sausage. Rooms are clean and have refrigerators, microwaves. Good strong shower pressure.

Helpful?
Thank Jeff M
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for such a wonderfully detailed review of our Hotel. We are so delighted you enjoyed your stay and we hope to see you again! Sincerely, Vicki Anderson Front Desk Manager More 

Guaynabo, Puerto Rico
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 August 2016 via mobile

We were unsure about this hotel and we weren't disappointed. The room was small but the beds are very good. The hotel is located next to the highway. The free breakfast was good enough for the price but the coffee was not good, need to improve. Friendly staff.

Helpful?
Thank Carmelo S
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for your review and we are so pleased you enjoyed your stay with comfortable beds and a good breakfast to start your day off right. Thank you again and we hope to see you again. Sincerely, Vicki - Front Desk Manager More 

Mesa, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2016 via mobile

The shuttle drivers text and drive and drive with one hand because the other is disable. They are very unfriendly annd unprofessionals. The bread of the breakfast is broken and most of the staff is speechless

Helpful?
1 Thank sredgarvigil
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

I would like for you to please call me to discuss this further. We are not aware of any of the items your have mentioned. Please feel free to call at anytime, if I'm not in at the moment just leave your name and return number on my voicemail so I may call you as soon as possible. Thank you,... More 

Anaheim Hills
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2016 via mobile

Was no able to go home after work due to the 15fwy being closed because of the wild fire. The room rate was increased from the moral rate... Very disappointed that this hotel would take advantage during this tragedy.

Helpful?
Thank reddsuzann
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for your response. To address your comments, we gave discounts to companies and individuals in the area needing a place to stay during the freeway closure, just as we have done in the past and will do again in the future. I do not know what you are comparing your rate too; different room types have different rates.... More 

Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 August 2016 via mobile

Stayed here as a last minute decision and we weren't disappointed. The room was small but the beds are typical for the chain (high quality). The hotel is right next to the freeway but is surprisingly quite. The free breakfast was well done and the coffee was good. Honestly, you can't ask for more than what you receive for the... More 

Helpful?
Thank Grant C
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for your wonderful review and we are so pleased to see your comments; "Clean, quiet, friendly staff, great beds, decent breakfast and good coffee for a reasonable price". Thank you again and we hope to see you soon! Sincerely, Vicki Front Desk Manager More 

Woodbury, Connecticut
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 August 2016

On July 26th., I reserved a room (via Hotel Guides) for the night of July 30th. I promptly received an e mail with a confirmation number. A few hours later (on 7/26 around 6 PM Eastern) I called the hotel to ask a simple question (distance to Ontario airport) and decided to re-confirm the reservation. I was treated rudely. I... More 

Helpful?
Thank odh2014
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

I want to thank you for taking the time to tell us your experience. I do apologize and I brought this to the attention of the clerk, she also joins me in offering a sincere apology for her behavior. Please be assured a poor attitude by any of our staff members will not be tolerated at our hotel. This does... More 

Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 July 2016 via mobile

I've stayed here on two occasions so far the rooms are clean the staff is nice and the beds are very comfortable there's a 24 hours Dennys right in the front they have security guards also I would highly recommend this hotel for anyone who is visiting the area.

Helpful?
Thank Tyrone W
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you so much for sharing your experience with other travelers. We are so glad you enjoyed meeting our dedicated staff in all departments who provide excellent service from the Front Desk to the Housekeeper who keeps your room clean and comfy. Glad you also enjoy Denny's restaurant so close you don't need to drive. Thank you again for this... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 story Quality Inn Ontario Airport Convention Center has 124 appointed guest rooms 1 mile from Ontario Convention Center,5 minutes from the Ontario International Airport and 3 miles from Citizen Business Bank Arena & Ontario Mills Mall. Free Ontario Airport and Ontario Mills Mall shuttle, Free Hot Breakfast Buffet, Free WIFI, Free Parking & Free Local Calls. All rooms with LCD TV, microwave, refrigerator,coffee maker, iron & ironing board. Walking distance to restaurants and lounge. ... more   less 

Additional Information about Quality Inn Ontario Airport Convention Center

Address: 514 N. Vineyard Ave, Ontario, CA 91764
Region: United States > California > Ontario
Price Range: $128 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Ontario Airport Convention Center 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Quality Inn Ontario Airport Hotel Ontario
Ontario Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Ontario Airport Convention Center staff and other travellers.
1 question
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Questions? Get answers from Quality Inn Ontario Airport Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor quieter it seemed than first floor access”
 of 5 bubbles 22lupel, 29 Sep 2016 | Read review
“rooms in the back are quiet”
 of 5 bubbles rubybobdirt, 29 Jun 2016 | Read review
“There are rooms opposite the highway that are probably quieter.”
 of 5 bubbles thehilander69, 23 Feb 2016 | Read review
“my room (110) was really close to the parking lot and had a seating area outside the door”
 of 5 bubbles Hutch20, 22 Feb 2016 | Read review
“Get third floor for the best view ! Also the Denny's restaurant has a sports lounge . Yes really !!!”
 of 5 bubbles kevin48_10, 20 Feb 2016 | Read review
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