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Ayres Hotel Ontario Mills Mall

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Traveller (32)
Room & Suite (23)
Pool & Beach (1)
Overview
  • Excellent54%
  • Very good31%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(46 reviews)
“waffles”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (520)
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502 results
Traveller rating
262
158
58
12
12
Traveller type
Time of year
LanguageEnglish
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262
158
58
12
12
Show reviews that mention
All reviewsontario mills mallfront deskwafflescomfortable staycookiesvery nice hotelthe general managerexcellent stayenjoyed my stayconvenient locationfitness centerwould definitely stay here againrooms are spaciousshuttle serviceparking lotbusiness tripcontinental breakfast
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1 - 5 of 502 reviews
Reviewed 2 days ago via mobile

Christopher Maydun, Tanisha Levert, Jasmin Aguilera, Saba Barrancos, Guillermina and the rest of the staff are first class. They are under extreme pressure due to high turnover lately with firefighters and many other visitors such as myself who are here for a convention. They have...More

Thank L C
Reviewed 4 weeks ago via mobile

This is my second stay at this location in relation to work training. The staff is always very kind from the minute you get to the airport. They continue to provide quality service and a great breakfast selection included with the price of the hotel....More

Thank Jean-Claude A
Response from AyresHotels, General Manager at Ayres Hotel Ontario Mills MallResponded 4 weeks ago

Dear Jean-Claude A, Thank you for choosing Ayres Hotel Ontario Mills Mall. We are delighted to see that you enjoyed your stay and we hope to welcome you back in the near future. Sincerely, Derrick Aguilar General Manager

Reviewed 4 weeks ago

The Hotel was fine, very convenient location and near restaurants etc. We were pretty far from the elevator so we had to lug our baggage a long ways. Staff was very nice. I did not like the 1st floor room facing the freeway, it was...More

Thank Zay V
Response from AyresHotels, General Manager at Ayres Hotel Ontario Mills MallResponded 4 weeks ago

Dear Zay V., Thank you for choosing Ayres Hotel Ontario Mills Mall. We appreciate your rating and kind insight into your stay and hope to welcome you back in the near future. Sincerely, Derrick Aguilar General Manager

Reviewed 22 May 2018

The service, staff and Hotel were great!!! They greet you as soon as you walk in and make you feel very welcome. The property and the rooms are super clean and very nice. Derrick Aguilar, the general manager went out of his way to send...More

Thank lupem75
Response from AyresHotels, General Manager at Ayres Hotel Ontario Mills MallResponded 4 weeks ago

Dear Valued Guest, Thank you for choosing Ayres Hotel Ontario Mills Mall for your recent stay. I am pleased to see that you enjoyed your time as our guest and I am happy to have assisted you in receiving your blanket that was left behind....More

Reviewed 11 May 2018

This hotel greets you with a lobby that looks very nice, but has an odd unpleasant odor that says "old". It pretty much sums up what the rest of your experience is going to be like. The hotel looks nice and has all the appearance...More

Thank GuyHimself
Response from AyresHotels, General Manager at Ayres Hotel Ontario Mills MallResponded 23 May 2018

Dear GuyHimself, Thank you for taking the time to write a review based on your recent stay with us. I would like to extend our most sincere apologies for any issues you encountered with the room and decor. Thank you for your review and we...More

View more reviews
About
Description
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a ...More long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! Less
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (23)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Martha B
8 March 2017|
AnswerShow all 2 answers
Response from AyresHotels | Property representative |
Hello Martha B, Thank you for choosing Ayres Hotel Ontario Mills Mall for your NASCAR weekend trip! We would, unfortunately, be unable to provide shuttle service to or from California Speedway, however, we are more than... More
0
Votes
dpe62
9 February 2017|
Answer
Response from derrickaguilar | Property representative |
Hello, Thank you for your inquiry. The hotel offers 24 hour airport transportation to to/from the Ontario, California airport. Please give the hotel a call once you have landed. Susan Golden General Manager
1
Vote
Room Tips
"The rooms facing the freeway are a bit noisy."
Read review
"It's convenient to the mall."
Read review
"Before you unpack check bathroom & A/C first!"
Read review
"Fix whatever is flapping on the roof on a windy day"
Read review
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