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Holiday Inn Ontario Airport

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#11 of 41 Hotels in Ontario
Certificate of Excellence
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Holiday Inn Ontario Airport
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233 Reviews from our TripAdvisor Community

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Showing 226: English reviews
San Antonio, Texas
Reviewed yesterday NEW

I picked this hotel because of its proximity to the Ontario Airport--early flight. For that purpose it was fine. The hotel is attractive enough in the lobby and the people are nice. However, be prepared for a really dark brown interior design that I didn't find appealing. Also, the bartender didn't get to me for over 10 minutes--and I was...

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Helpful?
Thank davidpleach
Reviewed 2 weeks ago via mobile

Having stayed at this hotel, about a year ago, decided to book this particular hotel. Nice hotel, but series of events not in their control was unbelievable. It can happen to anyone, but reactions to issues in a timely manner is what matters. First if all Shuttle wasn't available due to some unexpected problems. They told me to take a...

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Helpful?
1Thank Roman T
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Roman T, Thank you for your very nice review of the Holiday Inn Ontario Airport. We do apologize that our shuttle had to go to the shop and that our new WIFI equipment was being installed. We do issue vouchers for the taxi if we need our guests to use a taxi. Thank you for the comments regarding our...

Reviewed 2 weeks ago

I was first given wrong directions on how to get there by the person at the front desk, who then laughed about it when I got there saying he wasn't listening at all. He was very unprofessional looking with his hat on and i wasn't able to tell if he worked there at first. Walking to the room I smelled...

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Helpful?
Thank Sarah K
phoenix
Reviewed 3 weeks ago

First off, I'd had stayed here back in April and had a horrible experience with the dining area for breakfast. But the rest of the staff were WONDERFUL and I decided to give them a second chance being were business travelers and stay at IHG hotels and have been a Spire member for over 5 years. So moving on to...

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Helpful?
Thank ezzie40
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Thank you so much for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. I have to say it is so nice to hear that you gave us a second chance! We are so happy you did and that we took such great care of you! We are also happy that out of every place you could stay,...

Lincoln, California
Reviewed 3 December 2016

After having our night flight from Ontario Airport cancelled, due to extreme high winds, we were fortunate enough to get a last minute room at this hotel. Kristy checked us in, gave us water and trail mix, shared her dinner pizza with us, and gave us free breakfast passes for the morning. She could not have been more delightful!! The...

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Helpful?
Thank Terri C
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Terri C, Thank you for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are extremely happy that you were able to get a room with us, however very sorry your flight had to be canceled. The winds were pretty strong. Thank you for letting us know how well Kristy treated you, she is definitely a...

Reviewed 26 November 2016

Booked through Hotwire. Very friendly staff. Pleasant lobby. Modern and updated rooms. Conveniently located by the Convention Center. Pretty much what I would expect from a Holiday Inn. Didn't utilize the restaurant. Marie Callender's right across the parking lot.

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Helpful?
Thank Chris B
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Chris B, Thank you for giving the Holiday Inn Ontario Airport 4 Stars! We are extremely pleased that you found our staff to be very friendly, the lobby pleasant and the rooms up to date. We hope we will see you again. Sincerely, Shari Hurley Hotel Manager

Venice, FL
Reviewed 13 November 2016

This isn't a bad hotel, but it also not as nice as some newer hotels. The lighting in the room was not adequate. Even with all the lights on it was still dark in there. The bulbs should have had more wattage. The desk chair was broken so that it sank down when you sat on it and you were...

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Helpful?
Thank Sharon Z
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Sharon Z, Thank you for your review. We do apologize that the lighting was not adequate. We are in the process of upgrading our internet. We are happy that you received breakfast, we not only have the buffet, we have order off the menu as well. We hope you will give us a second chance. Sincerely, Shari Hurley Hotel...

Reviewed 27 September 2016

Being a Spire Elite member, I typically stay at IHG properties throughout the world and prefer Crowne Plaza and Holiday Inn instead of the Express hotels because of the restaurants. While the room, lobby and exercise rooms fully meet my expectations of a Holiday Inn, the restaurant leaves one wanting, especially the breakfast buffet. For a $15 charge you are...

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Helpful?
2Thank Jim P
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Jim P, Thank you for your review of the Holiday Inn Ontario Airport and for being a Spire Elite Member. Our breakfast buffet includes, eggs, potatoes, bacon, sausage, pancakes or french toast, sometimes oatmeal, cold cereal, milk, yogurt, fruit, assorted breads and danishes. We also have a menu that you can order from. We are upgrading our internet next...

Big Bear Lake, California
Reviewed 6 September 2016

We stayed here for 1 night before our trip to Puerto Rico. The room was very clean & nice. The shuttle was very prompt at 4 a.m. when we left for the airport and upon our return, I called while in baggage claim, we went out to the curb & the shuttle arrived within 5 minutes! The driver asked where...

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Helpful?
1Thank bb-bev
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear bb-bev, Thank you for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are extremely pleased that you enjoyed your stay with us, found your room to be clean and our shuttle service to be on time and helpful. We hope we will see you again. soon. Sincerely, Shari Hurley Hotel Manager

CHICAGO, ILLINOIS
Reviewed 20 August 2016

So many Holiday Inns in the SoCal area are from the 70s and 80s Holiday Inn era. This one definitely is not! This represents the modern and newer hotels the chain has built. Therefore, you can expect clean conditions and modern conveniences. All staff we encountered were friendly. No problems with WIFI. The hotel shares a parking lot with Marie...

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Helpful?
Thank LEGGROOM
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear LEGGROOM, Thank you for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are so happy that you enjoyed our hotel and our location. We are extremely happy that you found our staff to be friendly. It is nice to hear that you have found a Holiday Inn in Southern California that you enjoy! We hope...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Ontario Airport, CA. Our new, four-story hotel is conveniently located less than one mile from Ontario International Airport, one block from the Ontario Convention Center, and 35 miles from Los Angeles. Major Southern California freeways are easily accessible from Holiday Inn Ontario Airport for easy access to other area destinations and attractions.Relax in California style at Holiday Inn Ontario Airport, where everything sparkles new. The hotel offers 180 attractive guest rooms, including seven spacious suites. All rooms come appointed with modern furnishings, complimentary high-speed wireless Internet access, 32-inch flat-screen TVs and premium channels, and other thoughtful amenities at your convenience. A fresh non-smoking policy adds to your comfort.Whether visiting California for business or vacation, Holiday Inn Ontario Airport is the perfect place to hang your hat. Our full-service hotel offers a complete list of services and amenities to fit your traveling lifestyle. In town for business? Holiday Inn Ontario Airport offers meeting space, a business center, and complimentary wireless Internet access. Traveling with the kids? Our outdoor swimming pool guarantees hours of fun. Feeling hungry? Order room service, or enjoy breakfast, lunch or dinner in Landings Restaurant. Also, be sure to take advantage of complimentary shuttle service to and from LA/Ontario International Airport.Come, stay, and Relax, It s Holiday Inn. ... more   less 

Additional Information about Holiday Inn Ontario Airport

Address: 2155 E Convention Center Way, Ontario, CA 91764-4452
Region: United States > California > Ontario
Price Range: $149 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ontario Airport 3*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Priceline and Travelocity so you can book your Holiday Inn Ontario Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Ontario Airport Hotel Ontario
Ontario Holiday Inn
Hotel Style:
#10 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ontario Airport staff and other travellers.
1 question
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Bullhead City, Arizona
10 months ago

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Questions? Get answers from Holiday Inn Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very Very slight airport noise on south side,north side there was zero airport noise.”
 of 5 bubbles ezzie40, 26 Dec 2016 | Read review
“We were on the top floor (4th)”
 of 5 bubbles 138terric, 3 Dec 2016 | Read review
“Rooms on the front side have mountain views but also some freeway noise and noise from Marie Callender's parking lot.”
 of 5 bubbles chrisbD7070RK, 25 Nov 2016 | Read review
“rooms are fine but eat next door at Marie Calender's”
 of 5 bubbles U6435JVjimp, 27 Sep 2016 | Read review
“I could hear everything outside my room and person stomping above me”
 of 5 bubbles sld0618, 31 Jul 2016 | Read review
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