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Holiday Inn Express & Suites Ontario Airport

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Holiday Inn Express & Suites Ontario Airport
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153 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2016

This is pretty much a typical HIE, which is a good thing. The staff is friendly, the rooms are clean and big (got upgraded to a suite), the breakfast is what you expect and the location is pretty good. Being a business travel I have to say that the WiFi is one of the worst I’ve come across as far... More 

Helpful?
Thank David R
Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 October 2016

We used this hotel for an event and we booked more than 50 rooms total. The staff who attended to us during our event was great. Jeffrey, Reggie and Sergio were responsive, attentive and really helpful. Maureen was a great help with our arrivals list and last-minute changes to the rooms because of unforeseen circumstances. We shared this feedback with... More 

Helpful?
Thank RudyNReese
Apple Valley, Minnesota
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2016

I stayed here for 2.5 weeks for work. I truly appreciated the microwave and mini fridge as it allows a chance to break from eating out. The hotel was under construction the whole time, the lobby and breakfast room are now updated and look great. The rooms however have not been updated since the 90's. The outlets are not located... More 

Helpful?
Thank mnvacays
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear mnvacays, Thank you for taking the time to review our property during your recent stay. I am glad to read that you have regarded our staff wonderful and found our amenities in the room to be helpful. On the other hand, we regret that the overall condition of the room and condition of the towels and furniture were a... More 

Level Contributor
17 reviews
3 hotel reviews
Reviewed 21 September 2016 via mobile

I stayed here for a week while on a work trip to Ontario California it was great the staff was really friendly. The room was clean and in order, l would stay here again when I am in town it was a great experience.

Helpful?
Thank Garrette W
maryland
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 September 2016

This was an exceptional Holiday Inn Express & Suites. From start to finish the customer service on the phone and in person were terrific. There was an error with my rate and the front desk took care of it right away. Breakfast was great. Having a frig and microwave in the room was so convenient too. Would definitely stay here... More 

Helpful?
Thank annapolis4
Santa maria ca
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 August 2016

Room was clean, roomy bathroom. lobby was closed due to construction so had to enter by back door, construction workers in hallway. ask for second story floor to avoid noise early in the morning from people taking their breakfast by the pool area. not much close by this hotel other than the freeway and airport. but the mills is just... More 

Helpful?
Thank 5strz
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear 5strz, Thank you for taking time to share your experience. We sincerely apologize for any inconvenience you had during your recent stay due to the renovation and noise disturbance. We work hard to mitigate any impact caused by the renovation on our guests and we are sorry we weren't successful with you. I will share your experience with our... More 

Temecula, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 23 July 2016 via mobile

I stayed here for a convention in town. Rooms were clean, staff was friendly, beds were comfortable and the breakfast was so good. Located right by the freeway and airport. About 2 miles from the convention center. Would for sure stay at this hotel if I was in the area again.

Helpful?
Thank Jen H
Rich G, Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Jen H, Thank you for taking the time to share about your recent visit to the Holiday Inn Express & Suites Ontario Airport. We appreciate your kind words and look forward to your next visit to our wonderful city. Warmest Regards, Richard Garcia More 

Seattle, Washington
Level Contributor
66 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 July 2016

This was a great hotel very close to the airport. There are a few eateries nearby and a gas station for the rental. Great access to freeways. The room was very comfortable and staff friendly. Family friendly too - this Holiday Inn has decided to skip the typical LodgeNet porn offering - so nice not to have to worry about... More 

Helpful?
Thank dadsthoughts
Rich G, Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear dadsthoughts, We know you have many choices for hotel accommodations and are elated you chose us. Thank you kindly for sharing about your recent visit to the Holiday Inn Express and Suites Ontario Airport. Yes we definitely prefer the family friendly environment therefore offer kid friendly programming on our channels. We are working on upgrading our exercise equipment as... More 

California
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 June 2016 via mobile

Front desk were very courteous & helpful. Location was easy & safe. Stayed here for 3 nights, used pool, laundry facilities & gym all were good although pool could have been cleaned a little more. Breakfast was good, with a few more options than most other chains. This was my first time in a HE, I would definitely stay again... More 

Helpful?
Thank Dark_Choc-a-holic
Rich G, Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Dark_Choc-a-holic, We would like to thank you for taking the time to provide us with feedback about your recent trip to the Holiday Inn Express and Suites Ontario Airport. We strive for excellence and are pleased our staff was courteous and helpful. We are paying extra close attention to our pool and spa to make sure all of our... More 

Albuquerque, New Mexico
Level Contributor
103 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 June 2016

This is a leader among HIE properties. I am very happy with my stay. The staff was pleasant and efficient. The breakfast lady was well organized and very nice. Rooms were clean and quiet. I was totally satisfied.

Helpful?
Thank pestpilot
Rich G, Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear pestpilot, Wow! Thank you for the pat on the back. We are extremely pleased you enjoyed your visit to the Holiday Inn Express and Suites Ontario Airport. Our entire staff strives of excellence so when we hear great things it really shows us we are doing something right. We hope to see you again real soon!! Warm Regards, Richard... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Ontario Airport Our hotel in Ontario is conveniently located in the heart of Southern California, just two miles from the Ontario International Airport (ONT). Our hotel offers close proximity to Ontario attractions and is less than an hour from Orange County beaches and the city of Los Angeles. We provide a free shuttle to the airport for your convenience. Families can enjoy our Holiday Inn Express Hotel Ontario's great location near California attractions such as The Citizens Bank Arena home of the Ontario Reigns, the California Speedway, Ontario Mills Mall and Victoria Gardens. Family destinations such as Disneyland and Knott's Berry Farm are also only a short drive away.Additionally, guests will find a variety of vineyards, spas and golf courses within minutes of our hotel in Ontario.Business travelers will benefit from our Ontario hotel's convenient location near the Ontario Convention Center and local businesses such as Frito Lay, Coca-Cola, BMW Training Center, Toyota Distributors and Sunkist Growers. Our ideal location also allows easy travel to business meetings in nearby cities during your stay. During your Ontario vacation, be sure to enjoy a swim in the outdoor pool and whirlpool, have a workout in the fitness center and enjoy a cinnamon roll from the complimentary, hot breakfast bar, served every morning. Check out our great hotel deals in Ontario, California today.* * * * *Please enjoy the following;Free hot breakfast, free airport shuttles and free parking put money back in our guests' pockets at Holiday Inn Express & Suites Ontario.HOTEL FEATURES - This four-story hotel has 120 rooms. You can plunge into a plush pillowtop mattress as you sink into slumber. Shower serenely with a three-function showerhead. Guests can power up their laptops on spacious work desks and Google away with free Wi-Fi. Rooms include microwaves and mini-fridges. You can dig into fluffy scrambled eggs, crispy bacon and more at the free hot breakfast. Guests can work their muscles in the well-equipped fitness center or exercise their typing fingers in the business center. Jump right into a sparkling outdoor pool or soak in a soothing hot tub. You can grill up some goodness in the barbecue area. Guests can make their flight with time to spare thanks to the free airport shuttles. Local calls and parking are free.HOTEL LOCATION - Holiday Inn Express & Suites Ontario is conveniently located at the Pomona Freeway and one mile from I-15, giving guests easy access to the Ontario area. You can shop 'til you drop at Ontario Mills, a large shopping mall, a 10-minute drive. The Ontario Convention Center is five miles away. The hotel is four miles from Ontario International Airport.GUEST FAVORITES - Guests appreciate freebies like hot breakfast buffet, business center, shuttle to your Company (10-mile radius), parking and airport shuttles, shuttle to local dining and local venues within a 10-mile radius it all happens at the Holiday Inn Express & Suites Ontario. ... more   less 

Additional Information about Holiday Inn Express & Suites Ontario Airport

Address: 2280 S Haven Ave, (exit 39), Ontario, CA 91761-0739
Region: United States > California > Ontario
Price Range: $174 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Ontario Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Ontario Airport Hotel Ontario
Hotel Style:
#13 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Ontario Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“north side rooms are closer to the parking lot”
 of 5 bubbles mnvacays, 1 Oct 2016 | Read review
“Ask for rooms away from the freeway”
 of 5 bubbles rosieSomerset, 2 Jun 2016 | Read review
“Bigger rooms are a little more expensive, but I think worth it.”
 of 5 bubbles carlost929, 30 May 2016 | Read review
“Avoid rooms that face the pool, you will hear the highway at night and it can be loud.”
 of 5 bubbles glogie, 17 Mar 2016 | Read review
“Keep your car, the shuttle does not work.”
 of 5 bubbles takeoffitaly, 20 Feb 2016 | Read review
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