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Ontario Airport Hotel and Conference Center

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Ontario Airport Hotel and Conference Center
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299 Reviews from our TripAdvisor Community

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Showing 276: English reviews
San Francisco, California
Reviewed 23 June 2015

I came to this hotel for a convention. I stayed 3 nights. I arrived at about 2 am in the morning. From the moment I arrived I perceived the staff to be caring and attentive. The room was very spacious and comfortable, nothing luxurious but very very convenient. The breakfast is a normal, nothing to write home about, I would...

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Helpful?
Thank Fitzgerald W
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Fitzgerald W: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Sincerely, Ian Asmundson Front Office Manager

Ridgecrest, California, United States
Reviewed 15 May 2015

I was only visiting the Inland Empire for the day, but needed a quick, comfortable room. This was centrally located, but I was a bit leery, since it was near the airport. I was very pleasantly surprised that it was so quiet! Nice beds, free parking, Starbucks in the lobby (no included breakfast, though). I would definitely stay here again!

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Helpful?
Thank Joseph277
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Joseph277: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Sincerely, Ian Asmundson Front Office Manager

Winnipeg, Canada
Reviewed 5 May 2015

Was here for the weekend on business. Was very happy with the friendly helpful staff. The rooms were comfortable and clean and the pool/hot tub area was nice as well. The lobby bar was very pricey and the Wi-Fi in the rooms was very poor. Actually, so bad I rarely got connected with the internet in my room and had...

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Helpful?
Thank Eric M
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Eric M: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I know that our entire staff will be very grateful...

El Segundo, California
Reviewed 13 April 2015

This hotel is very well maintained, with good size rooms, free shuttle and an excellent breakfast. The staff was very helpful and courteous. The price is right is very reasonable. definitely a good place to have a business meeting.

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Thank berniek1949
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear berniek1949: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I know that our entire staff will be very grateful for...

Pomona, California
Reviewed 5 April 2015 via mobile

Stayed here for ranked 1 on trip advisor. Room was old, there was hairs in tub..... Wifi slow it shut down on me several times. Time for an upgrade.!!! Service was ok, no breakfast well at least was never told if any. . Expected full service hotel, very limited. Upgrade wifi!!

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Thank Littlelady1515
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Littlelady1515: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was concerned to hear about your experience with the cleanliness of your...

San Diego, California
Reviewed 4 April 2015

The room was old and tired but it had safe, ironing board, etc. Though they advertise it, Free wifi, NOT at all. Two days no wifi in room. I had and important contract and the only way I could print anything was stand behind their check-in counter and use that computer. The computer in the business center???was so old- XP....

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1Thank candy h
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Lobster5: Thank you for taking the time to answer the survey and providing your comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was quite distressed to read that...

Portales, New Mexico
Reviewed 27 March 2015

This hotel does a great job taking care of customers. The restaurant is staffed with friendly, caring waitstaff. Only negatives are most rooms don't have a refrigerator and/or microwave. Bathrooms are pretty small making it very difficult for two people to get ready in the morning. Otherwise, property is clean and maintained from what we could see. WiFi in room...

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Helpful?
Thank Robert S
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Robert S: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I know that our entire staff will be very grateful...

Greensboro, North Carolina
Reviewed 22 March 2015

Hotel not very well taken care of, but this story tops it. Checked in, and had several items to put in a refrigerator, which our room had. Next morning, noticed that refrigerator wasn't working, called the front desk (7:08am) and asked them to change the refrigerators. Return to the hotel at 8:10pm that evening, and guess what, refrigerator hadn't been...

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2Thank rryan313131
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear rryan3131: Thank you for taking the time to answer the survey and providing your comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was quite distressed to read that...

Fortaleza, CE
Reviewed 18 March 2015

My wife and I had stayed here when it was a Hilton, and I'd stayed here one time since. We chose to stay here this time as it cost less than other heaby hotels such as Homewood Suites, Hyatt, etc. We chose an Executive room and it was large, and had a balcony with sliding door, on an upper floor....

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Thank Sutter
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Sutter: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Sincerely, Ian Asmundson Front Office Manager

Salt Lake City, Utah
Reviewed 17 March 2015

First, let me give a shout out to Ian. When we arrived at the hotel on March 9th, we discovered the reservation had been made for February 9th. No problem. He took care of us and got us the rooms we needed for the number of nights we needed. All the staff was always very helpful, Javier, the shuttle driver,...

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Helpful?
Thank Richard M
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Richard M: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I know that our entire staff will be very grateful...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Ontario Airport Hotel and Conference Center is centrally located in the Inland Empire of Southern California 2.1 Miles away from the Ontario International Airport and the Ontario Convention Center. This convenient location is also accessible via major highways to the surrounding areas of Claremont, Pomona, Riverside, Temecula, San Bernardino, Palm Springs and Los Angeles. ... more   less 

Additional Information about Ontario Airport Hotel and Conference Center

Address: 700 North Haven Ave, Ontario, CA 91764-4902 (Formerly Ontario International Airport Hotel)
Region: United States > California > Ontario
Price Range: $140 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ontario Airport Hotel and Conference Center 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Hilton Ontario Airport Hotel Ontario
Ontario Hilton
Hotel Style:
#14 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ontario Airport Hotel and Conference Center staff and other travellers.
4 questions
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Temecula, California
over a year ago
over a year ago

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Questions? Get answers from Ontario Airport Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Awesome beds and linen! Starbucks coffee in lobby! Cabana rooms right next to pool!”
 of 5 bubbles Frequenttrvler33, 12 Feb 2017 | Read review
“double bed rooms are spacious”
 of 5 bubbles 797dwayneb, 27 Dec 2016 | Read review
“Cabana rooms are the best”
 of 5 bubbles moonpatt, 30 Nov 2016 | Read review
“Park on the east side of the hotel for easy access o tthe elevators”
 of 5 bubbles JohnM866, 26 Sep 2016 | Read review
“Be sure to ask if you want a fridge - they don't come in the rooms.”
 of 5 bubbles NanaQuilter, 20 Sep 2016 | Read review
5 of 5