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DoubleTree by Hilton Hotel Ontario Airport

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1,164 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Ontario Airport
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Showing 1,133: English reviews
Park City, Utah, United States
Reviewed 4 May 2016

I am with a State Fire Organization that meets quarterly. We tried several different hotels until we found the Double Tree in Ontario Ca. We found it to be very convenient to travel to from various parts of the State as it is only 5 minutes from the Ontario airport with shuttle service to the hotel. The service is always...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Merlin R
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Merlin R, Thank you for your review. It would be an honor and a privilege for the DoubleTree by Hilton Ontario Airport Hotel to host your quarterly meetings. We appreciate you for allowing our team to demonstrate the level of customer service and care that we are known for providing on a daily basis to all of our guests....

Reviewed 4 May 2016

The security of my room was superior. Room service was good but pricey. The bartender at the lobby bar was friendly and did not 'short pour'my Glen Livet. The housekeeping person was especially good-natured and through. The upscale king with adjoining meeting room was perfect for my private book signing. I have stayed at more luxurious hotels here and abroad,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lindarG5696RI
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello lindarG5696RI, Thank you for your review. I will be sure to share your feedback with our entire staff and management team in regards to your experience with the DoubleTree by Hilton Ontario Airport Hotel. I consider our hotel as the Inland Empire's best kept little secret. Although, more guests are having an opportunity to experience our exceptional customer service...

Sugar Valley, Georgia
Reviewed 4 May 2016 via mobile

I've stayed here a couple of times. The staff is friendly and helpful. Rooms are clean and good size. The "pool view" rooms are hard to get and I suspect reserved for the "elite" . I did manage to get a pool view this last trip over in the far corner over the huge, noisy, air vents. So my time...

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Helpful?
Thank jubuggy
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello jubuggy, Thank you for your review. Our pool view rooms sell very quickly which is why it is sometimes difficult to get one. At the DoubleTree by Hilton Ontario Airport Hotel we consider all of our guests as being VIP's and "Elite". Our continued goal is to provide each and every guest with a memorable experience that they will...

Phx, United States
Reviewed 3 May 2016

I've stayed @ this DoubleTree Hilton Hotel in Ontario many times over the years & they have always exceeded my expectations with their Kindness & hospitality towards myself & my family when I am able to bring them. The hotel is always clean, the courtyard & pool area are very relaxing place to unwind @ the end of the day....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Edward G
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Edward G, Thank you for your review. I'm glad that you consider the DoubleTree by Hilton Ontario Airport Hotel your "Home Away From Home" because we consider ourselves as your extended family as well. It is our continued goal to provide you and your family with exceptional customer service and care. We appreciate your continued loyalty and look forward...

San Francisco, California
Reviewed 2 May 2016

From the Moment my party and I arrived the staff was courteous and professional when we were finished checking in the Handed each of us a warm choclate chip cookie just what we needed after the fllight in ( the cookies are addictive ) upon entering the room we realized there was no refridgerator or microwave I called the front...

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Helpful?
Thank vettymama
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello vettymama, Thank you for your review. I'm glad you and your colleagues had an enjoyable stay. At the DoubleTree by Hilton Ontario Airport Hotel on a daily basis we strive to ensure that all of our guests have an enjoyable and memorable stay. It does my heart good to hear that we are now your hotel of choice when...

Houston, Texas
Reviewed 1 May 2016

Best Hotel in the area. Have stayed there since 2007 and will go back. Could easily live there with all the amenities available. Restaurants, lounge and live music, workout room, pool and nice bar! Extremely efficient staff!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Route66cdf
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Route66cdf, Thank you for your review. I would also like to say "Thank You" for continuing to stay at the DoubleTree by Hilton Ontario Airport Hotel since 2007 to the present. We value you and look forward to seeing you in the very near future. Respectfully, Yolanda

Reviewed 29 April 2016

I was surprised how nice the hotel was. Great shuttle service, nice grounds and lobby, room was nice. Shower had good pressure, bathroom was nice but a little dirty. Convenient location for Ontario airport and much nicer than most hotel airport locations that I have stayed at.

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Helpful?
Thank geoffreypc
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello geoffreypc, Thank you for your review. I would like to personally apologize in regards to the condition of your guest room bathroom. I have forwarded your feedback to our Director of Housekeeping for review and immediate resolution. Please rest assured that this issue will be resolved internally and swiftly. We look forward to welcoming you back in the very...

Reviewed 28 April 2016

I stay here once or twice a month for work. Never once had a bad experience. Check in is always fast and everyone is helpful and friendly. I like staying in the outer buildings for it's quieter and easier for parking. I've had room service for breakfast and it was on time and nice and hot even way away from...

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Helpful?
Thank Brian C
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Brian C, Thank you for your review. I would also like to say "Thank you" for your continued loyalty to the DoubleTree by Hilton Ontario Airport Hotel. Our goal is to make you feel as if our hotel is your "Home Away From Home". Sincerely, Yolanda

East Los Angeles, California
Reviewed 28 April 2016

Awesome experience! Me and my boyfriend will try it again, definitely. We enjoyed very much the jacuzzi and the swimming pool. We just stay for one night, but next time we will plan to stay a little longer. In the night we went to have some fun at Misty's. They had a live band and a D.J.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank gabrielad660
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello gabrielad660, Thank you for your review. I agree, the next time you and your Sweetheart need to stay with us for more than one night. We offer live entertainment 7 days a week and what a great way to unwind after a busy day or just because. We look forward to welcoming you back. Respectfully, Yolanda

Miami, Florida, United States
Reviewed 27 April 2016

Can not say enough about the restaurant workers, maid service and Management Team at the hotel. Breakfast was superb with great food and good taste. There was excellent variety on fruits, cold cuts, meats, egg and cheeses. Above all, the blond lady and short guy with mustache went beyond service. They were very attentive to the customer needs with hot...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Silvestre G
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Silvestre G, Thank you for your review. Your feedback has been forwarded to our Director of Housekeeping and our Director of Engineering. We are currently in the process of updating our guest rooms. Please rest assured that we do not have mold in our hotel and/or guest rooms. Should your travels bring you back to the Ontario area, please...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree by Hilton Ontario Airport is Ontario's largest and most luxurious hotel. Our resort-like hotel is only five minutes from the Ontario International Airport and adjacent to the Ontario Convention Center. Hotel is centrally located just off I-10 and conveniently located near Ontario Mills Mall, Vistoria Gardens and Fontana's California Speedway. Hotel features 484 guestrooms, heated swimming pool and spa, state of the art fitness center, complimentary business center, complimentary WI-FI in the lobby, complimentary shuttle service to/from Ontario International Airport, complimentary parking, Porter's Prime Steakhouse, Citrus West, Misty's Lounge, Vineyards Lobby Bar, Starbuck's and In-room dining. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Ontario Airport

Address: 222 N Vineyard Ave, Ontario, CA 91764-4428
Region: United States > California > Ontario
Price Range: $180 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Ontario Airport 3.5*
Number of rooms: 484
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com and Orbitz so you can book your DoubleTree by Hilton Hotel Ontario Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Ontario
Ontario Doubletree
Hotel Style:
#7 Romantic Hotel in Ontario
#9 Business Hotel in Ontario
#10 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Ontario Airport staff and other travellers.
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over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Ontario Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well, if you want to be closed to the lobby, ask for a room closed to the lobby when booking.”
 of 5 bubbles FrancoisJean_can, 7 Feb 2017 | Read review
“Rooms at the backside is better due to extra access and parking.”
 of 5 bubbles HerbiR, 22 Jan 2017 | Read review
“I faced parking lot and had a good walk to room. So much for Silver status.”
 of 5 bubbles mjamesChicago, 16 Dec 2016 | Read review
“Rooms facing south get the airport noise, north faces freeway”
 of 5 bubbles dyang2014, 5 Dec 2016 | Read review
“Avoid the rooms near the night club”
 of 5 bubbles LoveleeviaUSA, 2 Dec 2016 | Read review
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