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This hotel is not clean at all, trash cans in parking lot are always full, trash everywhere, no coffee for the coffee pot in the room, mold in bathroom and bathroom faucet is coming out of the wall, sinks and toilet are stained, needs a...More
Thank Carrie F
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 23 June 2017
Carrie, thank you for taking the time to give us your feedback on your stay at our hotel. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for...More
Booked the Hotel for a Business Trip. Stayed there before. Really Nice staff. The Hotel could be in a better state. Noise if you have a room to the Interstate. Try to get a room to the Mountain side. Breakfast could be a bit better,...More
This hotel is very good other than minor issues. The hotel staff is very accommodating and (Rigo) is one of the most kindest and helpful person. The manager of the facility (April ) is excellent I had an issue with my room that caused me...More
Thank Joe V
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 29 September 2016
It is so rewarding to see you had an excellent stay at our hotel. Your comments about the customer service our staff provided is much appreciated. I will be sure to inform them on the great job they are doing. Thank you for choosing Extended...More
We have stayed here for over 3 months and the only complaint I have is that the rooms could be cleaned better but overall it's a great place to stay. The location is great. Rigo, you have been so kind and helpful. You always make...More
Thank Sylvia S
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 26 August 2016
We appreciate you taking the time to share your experience with us. I am pleased you enjoyed your stay for the three months of your stay. Even though you experienced some cleanliness issue, which have been addressed to our housekeeping staff, it is satisfying to...More
I booked the hotel thru Priceline. This was the first time I wasn't able to get a double queen room upon request. Most hotels accommodate you if you ask. This one will put you in a 1 bed room then charge you an upgrade fee...More
US$91 - US$127 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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