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Red Roof Inn Ontario Airport

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Red Roof Inn Ontario Airport
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300 Reviews from our TripAdvisor Community

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Showing 296: English reviews
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Miami Beach, Florida
Reviewed 4 weeks ago via mobile

When I'm in Ontario, Ca , I always stay here . This is probably my 20th time here in over 6 years . The hotel sits not to far from the airport and has 3 restaurants really close by , but the order out menu is not too good ; if you stumble on place called "Joeys Pizza" stay clear...

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Helpful?
Thank Roncip
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Great to hear that you enjoyed your stay here at the Red Roof Inn Ontario. We are only 1 mile to the Ontario airport, and there are many restaurant with in walking distance. We will share your feedback with the front desk. Sorry to hear about your experience with the order menu. We look forward on seeing you on your...

Sandy, Utah
Reviewed 13 January 2017 via mobile

Just discovered that this chain doesnt charge a pet fee and allow dogs up to 80lbs. Front desk or whoever was nice enough to stay on the phone with me because my gps was failing. Not the cleanest place. Look at the towel, yuck! Had to call 2X because bed lamps werent working as room was really dark and I...

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Helpful?
Thank SaavySusi
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank for your feedback. We are definitely here to help, I am glad that front desk was able to stay on the phone with you during the duration of the call to help with directions. Sorry to hear about the issues you had during your stay. Red Roof Inn is pet friendly. thank you

Pomona, California
Reviewed 15 December 2016 via mobile

Stayed with family for a tournament near by hotel is clean. The hallway carpet does look old.price is decent, on high demand I do notice rate Higher. But hey every hotel does the SAme. Housekeeper did great cleaning my room. Not many Tv channels available,but they do have pool And Spa that kids enjoyed. Bathroom clean

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Helpful?
Thank Littlelady1515
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to review the property, great to hear family enjoyed the pool and spa which is open every day. Will definitely share the review with the entire staff. thank you

Reviewed 14 December 2016 via mobile

Right by the airport, easy parking and quick check in. The rooms that were given to us were upstairs and we requested them upon arrival to move us downstairs. The front desk accommodated our request politely and even came with us to show us the room. The place is well kept and clean, front desk girl is very helpful. Nice...

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Helpful?
1Thank AdrianaJune
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for your great review of the Red Roof Inn Ontario, we will definitely share your review with the entire staff. We are only 1 miles from the Ontario Airport, we have Free WIFI, outside pool/spa and 24 hour coffee in the main lobby. Front desk agent available 24 hour. We are a 3 story building and we tried...

Palm Bay, Florida
Reviewed 8 December 2016 via mobile

This is by far the grossest hotel I've ever stayed at. It's old and moldy and disgusting. There's loud noise from the multiple train tracks directly behind it and the airport. The AC hums loudly and the TV doesn't get in channels very well. There's barely a signal on my phone here. The room stank so badly of dog pee...

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Helpful?
Thank ardayaherodias
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

I want to Thank you for staying at our Ontario Red Roof Inn location. I do apologize for the concerns you addressed while your stayed in Ontario. We are only 1 mile from the Airport, so there is noise. Airport noise is out of our control. I will be addressing all the issued you have share with us in your...

London, United Kingdom
Reviewed 12 October 2016

Words fail to describe just how bad this motel is. I have stayed here twice now. Location: you're either at the back of the building, with airplanes and trains that seem to be right in the room with you. Or you're in the front of the building on a very busy, noisy road. The area is not the problem, I...

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Helpful?
Thank Jenny C
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

I want to Thank you for staying at our Ontario Red Roof Inn location. I do apologize for the concerns you addressed while your stayed in Ontario. We are only 1 mile away from the Ontario Airport, so yes you will hear planes. I do apologize for the noise, that is something that is out of our control. I will...

Nampa
Reviewed 11 June 2016

Rooms are old and feel grungy. Kept waiting for bugs to crawl out behind broken tile baseboard in bathroom ONE bath (?), towel and ONE hand towel for a room with two queen beds. It was not an oversight. We are a group of softball players and their parents and everyone had the same problem and the hotel was at...

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Helpful?
1Thank Millie A
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for your review. I want to apologize for all the inconvenience we caused during your softball tournament. I did speak housekeeping department, regarding the towels and yes it was something that she forgot to go back and put in. I will speak with maintenance department regarding the hair dryer, and drawers. if you would of informed front desk...

Phoenix, Arizona
Reviewed 11 June 2016 via mobile

The hotel may have been nice 20 years ago but it is very old and tired and stained and does not smell clean. We had to change rooms because the urine smell in the first one was so strong. The new room smells and looks cleaner but the bedspreads are stained and it just feels really old. I would have...

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Helpful?
1Thank Evelyn_Howland
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Ontario Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues that you encountered during your stay. thank you

Reviewed 27 May 2016 via mobile

Start off with room looked ok, til you look closely at the bed spread. Look at pictures of bed spread,very stained and not changed for 2 nights. There is no gym so plan on walking for exercise. Me and my partner waited at the terminal for van for 30 minutes after being told they would be there in a few...

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Helpful?
Thank Shane O
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Ontario Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues that you encountered during your stay. The shuttle is constantly on request, we give an ETA but you can't count on traffic. ETA is...

San Francisco, California
Reviewed 11 April 2016

The hotel was cheap, so i didn't have high expectations, but for $100- some a night I did expect it to be clean. It is not. The hallways are filthy, with peeling paint and stained carpets. The room was not much better. No lightbulb in one lamp (and no-one available until the next morning to give us one!) hair on...

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Helpful?
2Thank ablabla2016
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Ontario Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues that you encountered during your stay. We thank you for taking the time to bring this to our attention and we can assure you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Red Roof Inn Ontario Airport

Address: 1818 East Holt Boulevard, Ontario, CA 91761
Region: United States > California > Ontario
Price Range: $108 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Ontario Airport 2*
Number of rooms: 107
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Also Known As:
Red Roof Inn Ontario Airport Hotel Ontario
Ontario Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Ontario Airport staff and other travellers.
1 question
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Toronto, Canada
over a year ago

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Questions? Get answers from Red Roof Inn Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles ablabla2016, 10 Apr 2016 | Read review
“Find another hotel. It is difficult to imagine you could have a positive experience,”
 of 5 bubbles kenp411, 21 Oct 2015 | Read review
“Do not stay on the 3rd floor.”
 of 5 bubbles jessicabC6166GH, 22 Jun 2015 | Read review
“ground floor”
 of 5 bubbles 49jayantibhaip, 12 Jun 2015 | Read review
“Take a room on the street side as there is a train that runs on the back side. Inspect your room as soon as you get there, if it is not to your liking the staff will get you another room.”
  • New shower curtain rod and fixtures but missing paint and holes on wall.
  • Graffiti on the furniture
  • Old Dirty AC
  • Wallpaper repair
  • New flat screen TVs
 of 5 bubbles 429JasonA, 29 Mar 2015 | Read review
5 of 5