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Red Roof Inn Ontario Airport

Hotwire.comUS$75*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$75*
US$75*
US$75*
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Red Roof Inn Ontario Airport
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302 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Reviewed 27 May 2016 via mobile

Start off with room looked ok, til you look closely at the bed spread. Look at pictures of bed spread,very stained and not changed for 2 nights. There is no gym so plan on walking for exercise. Me and my partner waited at the terminal for van for 30 minutes after being told they would be there in a few...

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Helpful?
Thank Shane O
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Ontario Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues that you encountered during your stay. The shuttle is constantly on request, we give an ETA but you can't count on traffic. ETA is...

San Francisco, California
Reviewed 11 April 2016

The hotel was cheap, so i didn't have high expectations, but for $100- some a night I did expect it to be clean. It is not. The hallways are filthy, with peeling paint and stained carpets. The room was not much better. No lightbulb in one lamp (and no-one available until the next morning to give us one!) hair on...

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Helpful?
2Thank ablabla2016
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Ontario Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues that you encountered during your stay. We thank you for taking the time to bring this to our attention and we can assure you...

Saint Louis, Missouri
Reviewed 28 March 2016 via mobile

Red roof inn Ontario is a nice quite inn really nice people and help staff I stay once a week the cleaning staff very helpful and dedicated and friendly the management staff and desk clerks really nice and friendly that's why I come here and I like the end it's really in a good area and I run daily and...

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Helpful?
Thank wolverinefaulkner
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to review our property. I want to thank you for recognizing the entire staff, we all work hard to make everyone's stay a great stay. The area is great. Nice to hear that your room is clean and available when you check in. We have Nice friendly staff that is available 24 hours as...

Reviewed 23 March 2016 via mobile

Had a very great stay everyone was great,room was great and Cristina was excellent with my checkout. I would suggest this hotel to anyone coming out here to stay. The pool was nice. I like that the shuttle would take you where you needed to go and bring you back. I would diffently stay here again.

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Helpful?
Thank John S
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to write a review. It is great to hear you had a wonderful experience. Great to hear that you enjoyed your day out by the pool area. Shuttle service is available upon request to certain truck shops, it was nice to hear that you chose red roof inn to accommodate your lodging needs while...

Pomona, California
Reviewed 16 January 2016 via mobile

Came down for a convention. I had a problem with one of my 3 rooms. Staff was very progressional in responding. They did offer to move me right away. Maintenance was able to fix a/c next day.They have coffee 24 hrs. Housekeeping Nubia was very professional greeted us every time we came out of our room. Every time we came...

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Helpful?
Thank Littlelady1515
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for the review on our property. We do apologize for the inconvenience of the A/C unit not working properly. It was great that we were able to resolve the issue the following day. Also want to thank you for taking the time to recognized the staff and in particularly Nubia that made your stay great by greeting you...

Azusa, California
Reviewed 15 January 2016 via mobile

This rooms entire floor was covered in coffee.,At first I didn't know what it was on the floor it looked like stains because the room is so dark but as I walked on it I noticed that it was sticking to my feet, so then I thought it was the old nasty carpet coming apart but again I was wrong.....

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Helpful?
Thank shelliavalos
Buckeye, Arizona
Reviewed 19 December 2015 via mobile

I use to stay here all the time when traveling until night after night I walked down the hall to my room and all you could smell was the odor of dope,pot what ever you want to call it. I said something to the staff about this and was told your in California and that's the way it is. Being...

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Helpful?
Thank Piuteresort
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to review our property. We are 100% no smoking and we do inform all guest upon arrival. I am sorry to hear that the time you stayed with us it was not a great stay. We have cleaned up the hotel, as well as taking room deposit to make sure no smoking will occur....

Reviewed 16 December 2015 via mobile

This hotel caters to the trucking companies in the area. They house their new hires while going through company orientation. That being said, it attracts another sort of clientele outside the hotel and in side. I never felt fully safe at this hotel. Rooms are clean for a 2.5 star, bathrooms are in need up upgrades. The living area was...

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Helpful?
Thank Les W
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for the review. I would like to add that we accommodate all of our guest that check in. We are minutes away from the Convention Center, as well as the Citizens Business Bank Arena. We have many guest that travel from a long distance to attend events in Ontario CA. Thank you for the great remark on rooms...

Rancho Cucamonga, California
Reviewed 12 December 2015

This visit to the Red Lion Ontario was great ! It started with the good, friendly customer service i received while checking in. I needed a early check in and, without any issues i Was soon checked into my room. The room was VERY clean, nice linens and towels. The bed was one I wished I could have taken home,...

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Helpful?
Thank rick D
Washington DC, District of Columbia
Reviewed 22 October 2015

First and foremost, DO NOT stay at this "hotel". This hotel is not safe. The parking lot is full of sketchy "guests" and things do not improve once you enter the hotel. This was a last minute booking for an early morning flight back to the east coast. Not expecting much and Red Roof Inns typically offer a good value...

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Helpful?
Thank Ken P

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Red Roof Inn Ontario Airport

Address: 1818 E Holt Blvd, Ontario, CA 91761-2112
Region: United States > California > Ontario
Price Range: $111 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Ontario Airport 2*
Number of rooms: 107
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Also Known As:
Red Roof Inn Ontario Airport Hotel Ontario
Ontario Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Ontario Airport staff and other travellers.
1 question
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Toronto, Canada
over a year ago

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Questions? Get answers from Red Roof Inn Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
ablabla2016, 10 Apr 2016 | Read review
“Find another hotel. It is difficult to imagine you could have a positive experience,”
kenp411, 21 Oct 2015 | Read review
“Do not stay on the 3rd floor.”
jessicabC6166GH, 22 Jun 2015 | Read review
“ground floor”
49jayantibhaip, 12 Jun 2015 | Read review
“Take a room on the street side as there is a train that runs on the back side. Inspect your room as soon as you get there, if it is not to your liking the staff will get you another room.”
  • New shower curtain rod and fixtures but missing paint and holes on wall.
  • Graffiti on the furniture
  • Old Dirty AC
  • Wallpaper repair
  • New flat screen TVs
429JasonA, 29 Mar 2015 | Read review
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