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Red Roof Inn Ontario Airport

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Traveller (42)
Room & Suite (28)
Pool & Beach (1)
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Overview
  • Excellent52%
  • Very good15%
  • Average14%
  • Poor8%
  • Terrible11%
Travellers talk about
“front desk”(51 reviews)
“room was clean”(19 reviews)
“a great stay”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (316)
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37
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All reviewsfront deskroom was cleana great stayfirst floorwafflesshuttletruckershousekeeperinns
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21 - 25 of 312 reviews
Reviewed 8 December 2016 via mobile

This is by far the grossest hotel I've ever stayed at. It's old and moldy and disgusting. There's loud noise from the multiple train tracks directly behind it and the airport. The AC hums loudly and the TV doesn't get in channels very well. There's...More

Thank ardayaherodias
Response from Redroofinnontario, Manager at Red Roof Inn Ontario AirportResponded 2 February 2017

I want to Thank you for staying at our Ontario Red Roof Inn location. I do apologize for the concerns you addressed while your stayed in Ontario. We are only 1 mile from the Airport, so there is noise. Airport noise is out of our...More

Reviewed 12 October 2016

Words fail to describe just how bad this motel is. I have stayed here twice now. Location: you're either at the back of the building, with airplanes and trains that seem to be right in the room with you. Or you're in the front of...More

Thank Jenny C
Response from Redroofinnontario, Manager at Red Roof Inn Ontario AirportResponded 3 November 2016

I want to Thank you for staying at our Ontario Red Roof Inn location. I do apologize for the concerns you addressed while your stayed in Ontario. We are only 1 mile away from the Ontario Airport, so yes you will hear planes. I do...More

Reviewed 11 June 2016

Rooms are old and feel grungy. Kept waiting for bugs to crawl out behind broken tile baseboard in bathroom ONE bath (?), towel and ONE hand towel for a room with two queen beds. It was not an oversight. We are a group of softball...More

1  Thank Millie A
Response from Redroofinnontario, Manager at Red Roof Inn Ontario AirportResponded 3 November 2016

Thank you for your review. I want to apologize for all the inconvenience we caused during your softball tournament. I did speak housekeeping department, regarding the towels and yes it was something that she forgot to go back and put in. I will speak with...More

Reviewed 11 June 2016 via mobile

The hotel may have been nice 20 years ago but it is very old and tired and stained and does not smell clean. We had to change rooms because the urine smell in the first one was so strong. The new room smells and looks...More

1  Thank Evelyn_Howland
Response from Redroofinnontario, Manager at Red Roof Inn Ontario AirportResponded 3 November 2016

Thank you for taking the time to tell us about your experience at the Ontario Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues that you encountered during your stay. thank you

Reviewed 27 May 2016 via mobile

Start off with room looked ok, til you look closely at the bed spread. Look at pictures of bed spread,very stained and not changed for 2 nights. There is no gym so plan on walking for exercise. Me and my partner waited at the terminal...More

Thank Shane O
Response from Redroofinnontario, Manager at Red Roof Inn Ontario AirportResponded 3 November 2016

Thank you for taking the time to tell us about your experience at the Ontario Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues that you encountered during your stay. The shuttle is...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$78 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (28)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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blondeworld
17 December 2014|
Answer
Response from Chris G | Reviewed this property |
I believe there was once, but the rooms are now smoke free. You can smoke out the back in the pool area and out the front of the hotel
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Room Tips
"Stay at Azure - much better experience ALL around!"
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"If you want to avoid all the loiterers, ask for a first-floor room, and enter through the front of the hotel..."
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"Stay somewhere else!"
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"Find another hotel. It is difficult to imagine you could have a positive experience,"
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