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Orange Tustin Inn

About

Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Free Parking
Laundry Service
Non-Smoking Hotel
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Quaint
Mid-range
HOTEL CLASS
16Reviews
4Photos
0Q+A
7Room tips
Traveller rating
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  • 3
Time of year
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Popular mentions
Comfortable rooms, in good condition, with decent sized beds and rooms. Centrally located in Orange County, CA, close to Disneyland and Knott's Berry Farm, as well as Huntington Beach, Newport Beach, and Laguna Beach. Much better than Motel 6 and in the same price range!
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TV on in next room all night as loud as possible, door opened and slammed five times between 3 and 5 AM. They should pay me I came back at midnight and to drive around a bad neighborhood because there was no parking. I checked in earlier, but I guess he thought I walked.
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Response from Guestrelations2017b, Guest Relations Manager at Orange Tustin Inn
Responded 29 Oct 2018
Dear Guest - My deepest apologies for the noise issues that you experienced during your visit. We will certainly address these concerns immediately. Thank you for being our guest and Safe Travels.
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Not many parking spaces, cleanliness of the bathroom fails. Hair on the floor, minimum towels, nobody pick up trash, iron don't work. Reception smell, we have to wait for receptionist, nobody at front.
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Response from Guestrelations2017b, Guest Relations Manager at Orange Tustin Inn
Responded 13 Aug 2018
Dear Patricia - Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with our service. I do hope that you allow us another opportunity to welcome you and to prove that this was an exception from our normal service standard. Thank you!
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Room was very clean and location was great also stuff is friendly but the only problem was during check-in the old lady in back was staring at me like never seen white skin people i mean really and also later in evening from other side she was looking at me like I am staying at
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Response from Guestrelations2017b, Guest Relations Manager at Orange Tustin Inn
Responded 7 Aug 2018
Dear Stephanie - We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that a few things during your stay did not meet your expectations. Rest assure we have addressed this concern. Thank you for being our guest and we look forward to welcoming you again!
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+1
Definitely not worth $100 a night even though it was the cheapest rate we could find. Owners had attitude. Location was boring, but somewhat convenient since it was close to freeways. Missing items. 👎
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Response from Guestrelations2017b, Guest Relations Manager at Orange Tustin Inn
Responded 6 Nov 2017
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
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11
"somewhere else"
"If you are driving get a room with a car cover next to your room"
"If you got plenty luggage, ask for a ground floor room."
"Upstairs is probably quieter"
"Not sure of the total layout of the rooms because due to a knee injury, all I was interested in was a ground floor room (No elevators) with adjacent parking. If possible, you want a room that does not face Tustin Ave."
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12
PRICE RANGE
US$90 - US$116 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaOrange
NUMBER OF ROOMS
45
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