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31/12/2017 01/01/2018
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    Extended Stay America - Orange County - Katella Ave.

    1635 W Katella Ave, Orange, CA 92867-3412
    +1 877-432-9997
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    31/12/2017 01/01/2018
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    US$152
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    Traveller (56)
    Room & Suite (19)
    Dining (1)
    Overview
    • Excellent36%
    • Very good14%
    • Average11%
    • Poor12%
    • Terrible27%
    Travellers talk about
    “honda center” (31 reviews)
    “tilted kilt” (2 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (193)
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    1 - 5 of 189 reviews

    Reviewed 4 weeks ago

    It was a good, long visit, and I have nothing but good things to say, and will have good memories. I had to relocate and it was the best way I was able to do that, and it was incredibly easy to set up.

    Review collected in partnership with Extended Stay
    Thank 550bashkimb
    Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 3 weeks ago

    Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We hope to welcome you back soon. Sincerely, Hotel Management

    Reviewed 2 November 2017

    My problem with extended stay is the fact that they do not clean their room there is soap scum all over the shower and hair and they're soap scum all over the kitchen sink the carpet is dirty everywhere in that place is disgusting dirty...More

    Review collected in partnership with Extended Stay
    Thank Antoinette W
    Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 3 November 2017

    Antoinette, we know a well-maintained room sets up the tone for a good stay, but we sincerely apologize as this wasn’t your experience. We have checklists in place to inspect every suite after it has been serviced and unfortunately we missed something during this process....More

    Reviewed 23 October 2017

    Old and dingy room, stains on bedding and bed skirt, dripping faucet, tub was gross and old, scratched up table, dirty walls. Window frame was falling apart. First time staying on 4th floor, no problems the many times we have stayed on the other floorsMore

    Review collected in partnership with Extended Stay
    Thank A3580QVmichaels
    Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 24 October 2017

    Thank you for returning to stay with us. However, we apologize for the cleanliness and maintenance issues you and your family experienced in your room. We have shared your feedback with the respective teams for review and action. We hope to have the opportunity to...More

    Reviewed 16 October 2017

    Management keeps making mistakes with my monthly bill. Homeless camps behind hotel. Homeless walking through floor lobbies and floor trying to open rooms. Garbage rooms found homeless inside dirty garbage rooms. Rats inside my room. Fire smoke at hotel horrible odors for days. Constant evacuation...More

    Review collected in partnership with Extended Stay
    Thank X1950VYkeithc
    Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 20 October 2017

    Thank you for being our guest and for taking time to leave feedback. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed...More

    Reviewed 15 October 2017 via mobile

    This has been one of the worst places I have stayed this far. No bellhop, minimal breakfast option, staff that does not look like they want to be there, stains on the shower curtain, no real closet, patch work all over the room, and construction...More

    Thank Harold T
    Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 16 October 2017

    Harold, thank you for your stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We are sorry to read you had several issues during your stay, and we are working to...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$93 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Extended Stay and Hotwire so you can book your Extended Stay America - Orange County - Katella Ave. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Orange County >
    • Orange
    • Also Known As
    • Extended Stayamerica Orange County-Katella Ave Hotel Orange ,
    • Extended Stay America - Orange County - Katella Ave. CA ,
    • Extended Stay Orange
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    Traveller (56)
    Room & Suite (19)
    Dining (1)
    Hotel & Grounds (42)
    Bathroom (7)
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    Ask a question
    Questions & Answers
    Teri M
    6 November 2015|
    AnswerShow all 4 answers
    Response from Paul G | Reviewed this property |
    0.7 mile 14 minutes. Use the Santa Ana river trail and you'll be just fine.
    1
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    Room Tips
    "4th floor if you smoke"
    Read review
    "Don't stay here. Ever."
    Read review
    "book somewhere else if you want a good room"
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    "Cant beat the first floor!"
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