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Extended Stay America - Orange County - Katella Ave.

Booking.comUS$100*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$100*
US$100*
US$100*
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Extended Stay America - Orange County - Katella Ave.
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157 Reviews from our TripAdvisor Community

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Showing 152: English reviews
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Nashville, Tennessee
Reviewed 1 week ago

I stayed here to attend an event at Honda Center. It is actually an over ten minute brisk walk due to the fact that there are fences blocking the direct route to the bridge over the Santa Ana River. I actually had to walk to the Starbucks, then to Katella Ave to get there. My sheet had a burn on...

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Helpful?
Thank See_me_in_TN
00esa, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for staying with us and providing your feedback. We are happy that you liked our convenient location which was perfect for your needs and your well-equipped room as well. However, we are sorry for not being able to meet all of your expectations and regret the inconvenience caused. Thanks once more for being our guest, and we hope...

Long Beach, California
Reviewed 1 week ago via mobile

The recommendation for this hotel is highly recommend. Great customer service , very quiet environment, & friendly guests. My experience with the assistant manager Kay Allen was a excellent experience she showed a sense of urgency to walk me to my room because I didn't know my way around the hotel . The management is a great team as well...

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Thank shickajackson19
00esa, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for your recent stay at Extended Stay America - Orange County - Katella Ave. We are thrilled to know our staff, especially Kay made you feel welcome and took excellent care of you. We appreciate you recommending us and hope to welcome you and your friends back soon. Sincerely, General Manager

Fort Worth, Texas
Reviewed 3 weeks ago via mobile

Sheets were stained, furniture old and scratched up, torn window screen, breaker box inside room could not be latched closed, it just hung open, black mark on fabric headboard. Renovations going on just outside of our room. Extension cords daisy chained and taped down the hall. Changed our minds and did not stay at the hotel, we checked out.

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Helpful?
Thank juniemoontx
00esa, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

I am disheartened to read about the problems you experienced, and I hope you will accept my sincerest apology for what transpired. My managers and I are taking steps to ensure future guests do not encounter the same issues. I truly hope you and your family will give us another chance to prove that we are committed to providing outstanding...

Edmonton, Canada
Reviewed 4 weeks ago

The room was adequate and very convenient to the Honda Center and Angels Stadium. (About a 7-minute walk to the arena, maybe 15 to the baseball park.) There;s nothing fancy here, and the price reflects that. It is also very close to a fine assortment of restaurants, less than 5 minutes away. You make your own bed here; they only...

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Helpful?
Thank martyklinkenberg
00esa, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for the review. It was pleasure knowing our location was perfect for your visit and that your room met your needs. We value your feedback as it will help us to improve our facilities moving forward. However, we are sorry for the unfortunate situation that occurred during your stay, but we hope that this isolated issue will not...

Reviewed 4 weeks ago

Pros: The staff was friendly and the outside of the building/lobby look nice. Cons: Charged $10 for 1 hour early check-in. The room was old and dingy. The neighboring rooms/hallway was under construction. Some of the lights in the room did not work. At 05:00am the fire alarm went off because the side of the building at the end of...

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Thank Gordon C
00esa, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Gordon, we are disappointed to read about the issues you encountered during your stay. We realize sudden evacuation is not a pleasant experience, but this had been a real fire and if we did not evacuate the hotel, the results may have been a devastating loss of life. In a situation such as this, the safety of our guests takes...

Commerce City, Colorado
Reviewed 9 April 2017 via mobile

Most friendly and helpful Manager ever, so lovely and great first impression of hotel. Maggie Jaimes couldn't have been more sweet, ensuring me a great rate and facilitating future reservations. Fortunately everything about the hotel was exceptional, and I don't give praise lightly. It is clean, stylish, roomy and the housekeeping goes out of there way to keep your room...

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Helpful?
Thank JayRokz
00esa, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for sharing a wonderful review of your visit to Extended Stay America - Orange County - Katella Ave. We are thrilled to read you loved your well-appointed room and the service provided by Maggie. It was great to have you here, and we look forward to your next stay with us soon. Sincerely, General Manager

Los Angeles, California
Reviewed 8 April 2017 via mobile

I came here to relocate but I can't seem to move into my own apartment because I love this place!!! The price is amazing and I get everything an apartment has plus maid service! The staff feels like family to me! I have gotten to know EVERYONE here! Nadia is a fantastic District Manager! Maggie is an amazing general manager!...

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Thank Bridget L
00esa, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Bridget, it's a pleasure to read your fantastic review about the Extended Stay America - Orange County - Katella Ave. We are glad you found as to be a great value and the service provided by our staff. I will share your compliments with my entire team. Please enjoy the rest of your stay. Sincerely, General Manager

Caledon, Canada
Reviewed 12 March 2017 via mobile

This was better than expected. Rooms are big and nice. Staff is very helpful and there are lots of good places to eat close by. There is not an excercise room but a walk along the river in the morning is nice.

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Thank AMR4FUN
00esa, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for staying with us and for sharing your experience. We are so happy you had a great night's rest, and that our location and service were to your liking. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager

Bronx, New York
Reviewed 28 February 2017 via mobile

Loved my stay this past weekend! Great clean comfy rooms , helpful house keeping. Also very welcoming and great customer service from Katarina, highly recommend this place ! I'll be back. They really made me feel at home.

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Thank QDbronx
00esa, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Thank you for your fabulous review of Extended Stay America - Orange County - Katella Ave. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Katarina will be delighted to see her name in your review. Thank you for being...

San Antonio, Texas
Reviewed 28 February 2017

I visited this location for work I was there for a week and my stay was great I was greed by the front desk with a big smile and every time I needed something they were always ready to help my room was always clean if I ever go back to California I would like to stay at this location

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Thank Jorden2004
00esa, General Manager at Extended Stay America - Orange County - Katella Ave., responded to this review

Dear Jorden2004, Thank you for selecting Extended Stay America - Orange County - Katella Ave. for your recent business visit to the area. We are so happy to note you enjoyed a comfortable stay and were very impressed by our service. Your satisfaction means the world to us! Thanks again for sharing your positive feedback. We look forward to your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Orange County - Katella Ave.

Address: 1635 W Katella Ave, Orange, CA 92867-3412
Region: United States > California > Orange County > Orange
Price Range: $134 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - Katella Ave. 2.5*
Number of rooms: 124
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Also Known As:
Extended Stayamerica Orange County-Katella Ave Hotel Orange
Extended Stay America - Orange County - Katella Ave. CA
Extended Stay Orange
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orange County - Katella Ave. staff and other travellers.
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Questions? Get answers from Extended Stay America - Orange County - Katella Ave. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book somewhere else if you want a good room”
Tahoe_Janni, 14 Feb 2017 | Read review
“Cant beat the first floor!”
Imokiguess, 1 Jan 2017 | Read review
“If your a smoker than the 4th floor is for you otherwise you cant go wrong with floors 1 thru 3 for non smoking”
misterkrc, 30 Dec 2016 | Read review
“Wifi does not work. Blanket is too thin. Shower not hot enought. Tub won't drain.”
r_car19, 8 Aug 2016 | Read review
“Do not choose a room on the ground floor, especially near the entrance.”
65terim, 29 Mar 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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