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    Extended Stay America - Orange County - Katella Ave.

    209 reviews
    #11 of 15 Hotels in Orange
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    1635 W Katella Ave, Orange, CA 92867-3412
    +1 877-432-9997
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    US$119
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    US$119
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    US$119
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    US$119
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    US$119
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    US$119
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    US$119
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    US$119
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    US$119
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    Traveller (56)
    Room & Suite (37)
    Dining (1)
    Overview
    3.0
    209 reviews
    • Excellent37%
    • Very good13%
    • Average11%
    • Poor12%
    • Terrible27%
    Travellers talk about
    “honda center”(32 reviews)
    “home away from home”(13 reviews)
    “second home”(3 reviews)
    Hotel website
    +1 877-432-9997
    1635 W Katella Ave, Orange, CA 92867-3412 See on map
    AMENITIES
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2 Star Hotel
    All hotel details
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    Rooms
    5 Aug6 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (209)
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    1 - 5 of 204 reviews
    Reviewed yesterday via mobile
    Dirty

    We came here because of the proximity to the Honda Center. That and friendly front desk staff are the only things good about it. It’s was expensive, dirty and Ian thankful we could check out early and get our money back. The woman in front...More

    Thank Kristy S
    Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded yesterday

    Kristy, a well-maintained hotel sets up the tone for an excellent stay, but we apologize this wasn’t your experience. Your feedback is of utmost importance so it has been discussed with our housekeeping department immediately to review and action. Thanks for the review as it...More

    Reviewed 1 week ago via mobile
    A real dive

    I only chose this place because my daughter and her family chose it. Our TV didn’t work, the beds were old and uncomfortable, on walk cloths in the bathroom, and the air conditioner was noisy. This place is really dirty with cigarette buts on the...More

    Thank Steve I
    Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 1 week ago

    Steve, thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We are taking steps to ensure future guests do not encounter the...More

    Reviewed 31 May 2018
    horrible hotel

    Very poor management. Hookers and homeless wander free in hotel all night with no security and also break into cars. Drug addict needles on floors where children walk. Rats in rooms. I took pictures also. Discussing filthy and substandard management.

    1  Thank Larry P
    Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 3 June 2018

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

    Reviewed 29 May 2018
    Cannot be trusted

    We booked a room with a king-sized bed. We found ourselves with a full-sized bed. When we complained at the front desk we were told the hotel was booked and there was nothing they could do. After complaining through Hotels.com, we got a 15% discount,...More

    Thank tomopper
    Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 29 May 2018

    Thank you for taking the time to rate your stay. We are sorry we did not live up to your expectations and for letting you down. We hope you will give us another chance to provide you with the excellent service you should always expect...More

    Reviewed 21 May 2018 via mobile
    Event

    Spend a couple of nights here and I must say the staff here are so nice. They really know how to go out of their way to make your stay comfortable. Most definitely going to come back for future events.More

    Thank Lorena D
    Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 21 May 2018

    Lorena, thank you for choosing Extended Stay America and for the wonderful feedback. We are glad to know you and your friends loved all aspect of our hotel and that our friendly staff made your stay a memorable one. Your compliments will be shared with...More

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    About
    Amenities
    Top amenities
    Free Parking
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Free Parking
    Pets Allowed ( Dog / Pet Friendly )
    Wheelchair Access
    Self-Serve Laundry
    Non-Smoking Hotel
    Room amenities
    Microwave
    Details
    Price range
    US$104 - US$147 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Kitchenette, Non-Smoking Rooms
    Details
    Price range
    US$104 - US$147 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Kitchenette, Non-Smoking Rooms
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    Traveller (56)
    Room & Suite (37)
    Dining (1)
    Questions & Answers
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    Teri M
    6 November 2015|
    AnswerShow all 4 answers
    Response from Paul G | Reviewed this property |
    0.7 mile 14 minutes. Use the Santa Ana river trail and you'll be just fine.
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    Room Tips
    "Don't come here"
    Read review
    "4th floor if you smoke"
    Read review
    "Don't stay here. Ever."
    Read review
    "book somewhere else if you want a good room"
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