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I stayed here to attend an event at Honda Center. It is actually an over ten minute brisk walk due to the fact that there are fences blocking the direct route to the bridge over the Santa Ana River. I actually had to walk to...More
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 4 weeks ago
Thank you for staying with us and providing your feedback. We are happy that you liked our convenient location which was perfect for your needs and your well-equipped room as well. However, we are sorry for not being able to meet all of your expectations...More
The recommendation for this hotel is highly recommend. Great customer service , very quiet environment, & friendly guests. My experience with the assistant manager Kay Allen was a excellent experience she showed a sense of urgency to walk me to my room because I didn't...More
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 18 May 2017
Thank you for your recent stay at Extended Stay America - Orange County - Katella Ave. We are thrilled to know our staff, especially Kay made you feel welcome and took excellent care of you. We appreciate you recommending us and hope to welcome you...More
Sheets were stained, furniture old and scratched up, torn window screen, breaker box inside room could not be latched closed, it just hung open, black mark on fabric headboard. Renovations going on just outside of our room. Extension cords daisy chained and taped down the...More
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 8 May 2017
I am disheartened to read about the problems you experienced, and I hope you will accept my sincerest apology for what transpired. My managers and I are taking steps to ensure future guests do not encounter the same issues. I truly hope you and your...More
The room was adequate and very convenient to the Honda Center and Angels Stadium. (About a 7-minute walk to the arena, maybe 15 to the baseball park.) There;s nothing fancy here, and the price reflects that. It is also very close to a fine assortment...More
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 3 May 2017
Thank you for the review. It was pleasure knowing our location was perfect for your visit and that your room met your needs. We value your feedback as it will help us to improve our facilities moving forward. However, we are sorry for the unfortunate...More
Pros: The staff was friendly and the outside of the building/lobby look nice.
Cons: Charged $10 for 1 hour early check-in. The room was old and dingy. The neighboring rooms/hallway was under construction. Some of the lights in the room did not work. At 05:00am...More
Thank Gordon C
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 2 May 2017
Gordon, we are disappointed to read about the issues you encountered during your stay. We realize sudden evacuation is not a pleasant experience, but this had been a real fire and if we did not evacuate the hotel, the results may have been a devastating...More
US$103 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stayamerica Orange County-Katella Ave Hotel Orange ,
Extended Stay America - Orange County - Katella Ave. CA ,